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External reviews

305 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Datoss

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
Speed
Search everywhere
Youtube look and feel
Drill anywhere
What do you dislike about the product?
High entry level price compared to others
Spot IQ expectations are high with some customers
What problems is the product solving and how is that benefiting you?
We are a solution partner. We're trying to solve:
- Sales analytics adoption by 2500+ sales guys
- Member 360 and analytics for an insurance provider


    Marketing and Advertising

ThoughtSpot is our self-service deployment

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
ThoughtSpot's best features are the ease of use and performance
What do you dislike about the product?
Lack of advanced customization - but I don't think our business users care about that
What problems is the product solving and how is that benefiting you?
ThoughtSpot makes it easier for our business users to analyze their data and find insights
Recommendations to others considering the product:
It is the best solution for self service


    Marc P.

THoughtSpot Review - Nationwide

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use of the tool. giving the power back to the users is what the tool is all about

allowing users to use a familar interface as the "Google for Data" is great
What do you dislike about the product?
I like everything about the tool. Maybe the Viz choices could be a little better.
What problems is the product solving and how is that benefiting you?
we are giving front line staff access to data that they have never had before!


    Elinor P.

Business Intelligence Specialist

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The speed and ease of use - anyone can type a question right? Just like Google, ThoughtSpot is for everyone and anyone and puts hands in the power of users to really empower them to make data driven decisions quicker than ever before.
What do you dislike about the product?
I want features sooner than they can give them!!
What problems is the product solving and how is that benefiting you?
Faster analysis and decision making, self service for all.
Recommendations to others considering the product:
Get it, it's a game changer!


    Kevin C.

ThoughtSpot A Great Self Service Tool

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
I like the simplicity of the tool for end user questions. I work in BI and I work with ThoughtSpot end users everyday. I have found that the tool puts the power in their hands. I have seen great answers created by end users and it is amazing what they can do when they have information in their hands. ThoughtSpot has saved me a ton of time in development because the end users can do it all themselves.
What do you dislike about the product?
The biggest issue we have ran into is the need to create additional views when wanting to create aggregates or comparing the same column over a period of time. In the sense that have customers that purchase our product and there is not an easy way to pull this customers oldest product and their newest product based on a simple date field. If there was a better way to do this comparison bascially making the customer table the main part of a worksheet without having to do that extra work that would be a great win for the end users.
What problems is the product solving and how is that benefiting you?
We have completely eliminated the need for a dedicated engineer to be assigned to our Compliance team. They were one of our first user buy ins and we have seen great success there. We have also seen on that same team they no longer need to go to our BI team for adhoc requests. We have also provided the product to our product team who uses the tool to review and answer questions about our Customer Journey which has been a big win for us in understanding who our customer is.
Recommendations to others considering the product:
ThoughtSpot has been a great tool for giving power and knowledge to the end users with little extra backend work. It has not required excessive development though its life which has been great for allowing us as engineers to get more work done. We truly enjoy using ThoughtSpot and we look forward the the cotinued innovations they are promising.


    Financial Services

Easy to use platform

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use, the ability to search using layman's terms.
What do you dislike about the product?
none at this point, I don't see any issue with the tool
What problems is the product solving and how is that benefiting you?
its helping my team plan their demand and capacity for the day


    vahid Z.

Great analytics tool for quick analysis

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The pinboard and the fact that you can play with it like a social media. This allows better organization of ideas and minimum spams.
What do you dislike about the product?
The color scheems are still not complete. some times numbers are not readible. its difficult to format visualizations by color, font and appearance.
What problems is the product solving and how is that benefiting you?
We have a numourous questions that are brought up from different departments about our customers and our performance. I, as a BI specialist find myself bottlenecked in preparing the visualizations they need. However thoughtspot makes them serve themselves faster and independently.


    craig H.

I love Thoughtspot

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The speed of innovation of the product as well as the speed of discovery of data.
What do you dislike about the product?
I would like more functionality in the pinboards so that I can describe what action my customers sould take with the information that they are looking at.

Some of my users dislike the fact that the initial experience is a blank page (solved a little with the new homepage) but I would like to help user addoption by improving the first use experience.
What problems is the product solving and how is that benefiting you?
We are improving access to data for our buisinees travel customers, and we are solving the problem of providing that access to our wide customer base.
Recommendations to others considering the product:
Just buy it. It really does improve cusomer experience and access to data


    Apparel & Fashion

Great analytics tool that my users drive

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
No more report jockeys. users drive and system recommends.
What do you dislike about the product?
Data loads. Changes on base tables required reloading.
What problems is the product solving and how is that benefiting you?
Enabling our planners and marketing with almost real time information (not data) that they are using to make better/smarter decisions


    Financial Services

New user

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The autonomy I have to use my data to discover anomalies and trends with minimal effort.
What do you dislike about the product?
Nothing yet. It will take time to begin understanding all of the functionality off differed.
What problems is the product solving and how is that benefiting you?
Just beginning the process of getting thoughtspot integrated.