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External reviews

305 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

It would be better if we have pivot chart more customized. NLP & Spot IQ can be even better

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
Easy load of data and creating pinboard without much development work.
What do you dislike about the product?
Date value shows wrong data when viewing in chrome. Finding difficulty in training NLP to system. Spot IQ most of the time gives not much needed data in chart
What problems is the product solving and how is that benefiting you?
Bringing worksheet functionality common to pinboards for create formula related columns saved in backend data structure and bringing them to filter.


    Computer Software

New embedded customer

  • June 22, 2021
  • Review verified by G2

What do you like best about the product?
Product look and feel, ease of use, the natural search leads the way for less technical people to find answers to their questions. The team has provided a ton of support to us throughout the entire relationship.
What do you dislike about the product?
Nothing to speak of yet we are fairly early into our journey.
What problems is the product solving and how is that benefiting you?
We are building a B2B analytics and attribution platform. The robust set of features down to simple things like the ability to create reports and schedule when they are emailed out as a MASSIVE time to market accelerator vs building an analytics front end from scratch. Business ROI is very high.
Recommendations to others considering the product:
We ran pilots with three of the leaders and one that was not a leader to check out a lighter weight product. You should consider putting TS on your short list and doing a test drive.


    Financial Services

2 Decades across every BI Tool and I've finally found THE ONE with ThoughthSpot

  • June 22, 2021
  • Review verified by G2

What do you like best about the product?
Speed to questions answer real-time instead of waiting weeks for someone else to pull data and re-visualize
What do you dislike about the product?
Visualization customization in terms of fonts, sizing on pinboards and a diminished ability to create more customized visualizations
What problems is the product solving and how is that benefiting you?
How we can maximize profits, particularly in foreign exchange markets, identify potential risky clients based on profiles, pinpointing operational inefficiencies to be addressed to minimize expenses while improving customer experience.


    Computer Hardware

Thoughtspot Great BI solution

  • June 18, 2021
  • Review provided by G2

What do you like best about the product?
Fast data setup for search.
Search experience is very good , it is fast and agile even with complex search.
Able to provide API's for customization. We can query millions of data for our application in seconds.
What do you dislike about the product?
Currently Thoughtspot development focus on cloud but our current platform is "On Premise".
So we are left behind in terms of the new and advance features.

Also I don't like is , when I issue a ticket most of the time the SRE is very slow to answer.
Then if they answer and say "let's schedule a call when are you available?" I will answer with my availability but they will not answer back for days. This is very annoying.....
What problems is the product solving and how is that benefiting you?
We have solved a lot of manual data handling , report generation , easy access to data.
Currently we are exploring intelligence functions in Thoughtspot.


    Information Technology and Services

Interesting Tools, visually appealing.

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
Visually apealing, quite colourful thoughout and not dated UI/UX
What do you dislike about the product?
hmm, can be a bit confusing to use at time. since it doesn't follow a Database/Spreadsheet style
What problems is the product solving and how is that benefiting you?
Creating Graphs


    Tawanna A.

Great Insight Tool for Analytics

  • June 17, 2021
  • Review verified by G2

What do you like best about the product?
AI Search capabilities to quickly get answers to our business real estate questions.
What do you dislike about the product?
It's a new product that we have added to our BI suiite of applications, so we are still evaluating the AD Sync, which appears to be not as simple. But I still recommend the tool.
What problems is the product solving and how is that benefiting you?
Quick analytics at the hands of our business users. The benefits we have realized thus far is the ease of use to leverage ThoughtSpot with Snowflake to quickly get to finding answers related to across account savings for our clients, quickly identify CRE space and lease opportunities across our portfolio.


    Robert R.

Great Product and Great Team

  • April 12, 2021
  • Review verified by G2

What do you like best about the product?
From onboarding to product features to customer service - the whole experience was just incredible. Natural language querying is instantly is the best feature.
What do you dislike about the product?
The downside at the beginning was that ThoughtSpot didn't come equipped with recurring revenue dashboard samples, but the ThoughtSpot team worked with us and shared solutions to get our reporting up and running.
What problems is the product solving and how is that benefiting you?
We were looking for an easy to set-up and use BI tool that can be adopted company-wide and doesn't require users to have technical SQL knowledge but still empowers them to query data.


    Telecommunications

ThoughtSpot Working Experience

  • February 26, 2021
  • Review verified by G2

What do you like best about the product?
SpotIQ feature which helps you find answers to unasked questions
What do you dislike about the product?
Need to make pinboards little more intuitive by introducing tabs & images.
What problems is the product solving and how is that benefiting you?
Self Service so reduced dependency on IT
Answer to unasked questions using SpotIQ


    Nitin V.

Thoughtspot - next generation BI tool

  • October 22, 2020
  • Review provided by G2

What do you like best about the product?
The UI and UX - it has amazing NLP processing capability that helps any user learn the product in matter of hours and not even days. With its senseIQ - Machine learning automation you can quickly build insights.
What do you dislike about the product?
The cost is too high and based on GB or TD of data you store in the memory which is very high on cost. Also it should have equal capability to be able to drag-drop and build report and not just stuck with Q&A
What problems is the product solving and how is that benefiting you?
Self-service BI for everyone including the business users and democratization data to bringing quick business insights.


    Aashi A.

Best AI Based Reporting Tool

  • July 05, 2020
  • Review provided by G2

What do you like best about the product?
Spot IQ is one of the best feature which allows me to analyse data quickly .
Also the level of freedom it gives to any data analyst in terms of searching the data and the way joins can be applied is recommendable.
What do you dislike about the product?
The fact that we need to select each column of the worksheet individually while searching.
What problems is the product solving and how is that benefiting you?
I am working with an Insurance company as a data analyst. I basically create visualisations for the data which allows my client to look at the reports
Recommendations to others considering the product:
Very easy to use. Design is very user friendly.