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External reviews

305 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    shenaya d.

A marvelous AI based tool in today’s market!

  • November 10, 2022
  • Review verified by G2

What do you like best about the product?
Our client and team love ThoughtSpots instant insights, flexibility to make adjustments as needed, and no need for high computer literacy. It's the best grouping technique we have used, and the Thoughtspot team is very knowledgeable and responsive.
What do you dislike about the product?
Contract negotiations and demand-based pricing need to be clarified. If the pricing is less, this platform can benefit many small scales online and home-based businesses, but again, Thoughtspot offers features that other similar platforms don't provide. Visualizations that are not yet possible in ThoughtSpot.
What problems is the product solving and how is that benefiting you?
The best about this product is that it can store data that we manually did which took a lot of effort when finding data. It costs us a lot of time. Also, Thoughtspot has connected our team and clients through a digital platform where we can discuss and make decisions online, saving us time, money and energy.


    Mukesh P.

Easy and a very functional platform in the modern market!

  • November 02, 2022
  • Review verified by G2

What do you like best about the product?
Thoughtspot has been an absolute lifesaver for my company. From data integration to visualizing and analyzing, Thoughtspot has helped to keep all our data within reach of our fingertips. It's an easy-access platform that doesn't need rocket science.
What do you dislike about the product?
Though the Thoughtspot platform is excellent, the pricing is too high for medium-scale companies. Home base businesses and customer support were delayed when I asked for immediate support.
What problems is the product solving and how is that benefiting you?
Previously we used to have our data on many devices and on paper which was not easy to access in an emergency, and sometimes, it took days to find the information we needed. But with Thoughtspot, we have managed all our data from one device, minimized the mistakes we made manually, and saved a lot of time and money we spent on IT personnel.


    Hospitality

great product for ad hoc data viz

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
ease of use, ease of integration, helpfulness of thoughtspot team when implementing
What do you dislike about the product?
nothing - it just took a while for the organization to make the decision - very happy with thoughtspot
What problems is the product solving and how is that benefiting you?
ad hoc data viz; easy to ask questions and get answers with data; easy to get data into decision makers hands


    Logistics and Supply Chain

Powerful and easy to use

  • October 27, 2022
  • Review verified by G2

What do you like best about the product?
Easy to set up data sources. The natural language queries work as expected in most cases; I like the ability to set up synonyms in order to make them more successful for business users.
What do you dislike about the product?
The user experience for creating joins could be improved. It would be nice to create joins directly in the schema viewer, rather than having to navigate to each table individually.
What problems is the product solving and how is that benefiting you?
ThoughtSpot makes it fast for users to get answers from the data without needing to know SQL. It also cuts down on requests to modify existing dashboards in tools such as Tableau.


    Kirthi G.

Storing data at its best.

  • September 26, 2022
  • Review verified by G2

What do you like best about the product?
Though spot has helped our company to create a new era of storing piles of data within the reach of fingertips. Data integration, visualization and analysis have changed our company needs into a diffeent dimention. Another favorite is that this platform can be accessed offline which make our team members can do their work from anywhere around the globe.
What do you dislike about the product?
Thought spot is very pricy for smallscale businesses and most new ventures can't effort the benefits of this great tool and also the delay in customer care which can't be reached in an emmergency for guidance or any kind of help.
What problems is the product solving and how is that benefiting you?
Earlier we had heaps of data piled in different devices and as paper work and its a very messy experience sorting these data took a lot of labor work and time and also many human errors were made but with Thought spot, we were able to solve all these problems and we can easily access any time and any kind of data and with no errors at all.


    Saumya A.

The best UI friendly, AI based software to make informative decisions!

  • September 26, 2022
  • Review verified by G2

What do you like best about the product?
The main aspect I like about ThoughtSpot is how it tracks down the trends of our product or service and gives us an idea of what to predict in the coming months. ThoughtSpot uses AI-based features to support these advanced tools and with that, it becomes so much easier for us to make decisions based on that to assist our sales and marketing efforts.
What do you dislike about the product?
The only thing I find annoying or I dislike in ThoughtSpot is that it doesn't have much of an automated support system to find readily-available answers for tech-related issues faced by users. This makes it harder and time-consuming for us when given a very time-sensitive issue.
What problems is the product solving and how is that benefiting you?
The main problem ThoughtSpot solves for me and my company is that it helps us to make decisions based on their AI-based predictive insights and data visualization models which are created by accessing the company's cloud and on-premise data to create real-time visualizations.


    Charith C.

Data in reach of your finger tips.

  • September 07, 2022
  • Review verified by G2

What do you like best about the product?
Thoughtspot is a modern data platform that is very helpful to medium-scale companies to visualize and analyze data without any hazel. Data visualization can be changed to any chart we desire and provides a clear visual presentation of the data in the simplest way to understand.
What do you dislike about the product?
Thoughtspot is a great platform, but the pricing is too high for small-scale businesses to effort, and the customer support is a lot delayed, and we found many difficulties reaching out to their aid.
What problems is the product solving and how is that benefiting you?
Thoughtspot has given us the benefit of getting all our data on different devices to store in one place with access to all our team members. Before Thoughtspot, we invested a lot of money and time in manpower, and also we experienced a human error in some regions of data analysis. Now, with Thoughtspot, we have overcome all the difficulties and experiencing a whole new era of storing data.


    Mira L.

The coolest data modeling platform to make solid decisions!

  • August 31, 2022
  • Review verified by G2

What do you like best about the product?
One of the main things I liked so much about Thoughtspot is how it utilized so much of on premise and cloud data to make statistical based decisions with their newly improved AI based features. This makes Thoughtspot very unique and competitive with other software in the market.
What do you dislike about the product?
The only thing I slightly dislike is the pricing packages and the subscriptions of Thoughtspot. For companies which are small and starting out, it'd be impossible to afford a software like Thoughtspot.
What problems is the product solving and how is that benefiting you?
The main problem that Thoughtspot helps my company team to solve is by helping us make informed decisions with modeled and integrated data that is available on the platform which are then processed by a range of AI features. This helped our company to identify future buyer trends and personas and assisted us to adjust our target marketing campaigns accordingly. Being so specific and timely on that also made us save company costs and decrease unnecessary spending.


    Laban P.

Digital and Advanced Analytical Platform

  • August 27, 2022
  • Review provided by G2

What do you like best about the product?
ThoughtSpot is a digitized analytical platform, that relies on factual and realistic database for efficient decision rule.
Besides, ThoughtSpot uses AI and natural language, to offer insights that are innovative and cloud based.
What do you dislike about the product?
ThoughtSpot applies all the digital solutions to make perfect analytical processes, and every employee has the privilage of acquiring data from the data stack.
What problems is the product solving and how is that benefiting you?
ThoughtSpot is a cloud based avenue, that supports and improve fact driven decison, through the modern analytics.
Moreso, ThoughtSpot is a low code platform, that gives consumer based anlytics, to improve satisfaction and product loyalty.


    Sajini C.

The best solution for real-time data insights!

  • August 20, 2022
  • Review verified by G2

What do you like best about the product?
The main thing I love about Thoughtspot is their AI based features which directly helps our insight discoverability. ThoughtSpot uses geospatial and very advanced forms of structured and unstructured data which is available within our on-premise and cloud data sources and provides us with the best real-time insights that we can use for solid business decision making.
What do you dislike about the product?
The only thing I dislike about ThoughtSpot is their customer support team, I wish they were a bit more attentive towards customer inquiries as in our case we had some trouble getting in-touch with the support for our technical issues.
What problems is the product solving and how is that benefiting you?
ThoughtSpot mainly helped us with making team wise informed business decisions with it's real-time data insights and visualizations. ThoughtSpot also helps us to analyze and identify business trends overtime in our business itself and in the industry as a whole.