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Lucid

Lucid Software | 1

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External reviews

5,957 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dean G.

Lucid Chart

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
Ability to quickly create process maps and reconfigure on the fly.
What do you dislike about the product?
Saving of files and moving to folders can get cumbersome at times.
What problems is the product solving and how is that benefiting you?
Our team works better seeing a nice visual flow chart, rather than a bulleted list. Lucid Chart allows me to quickly create these for presentations as well as team training.
Recommendations to others considering the product:
If you can afford going up from the trail, it is worth the price.


    Jay P.

Flexible diagramming solution on any platform

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
Works in any browser on (almost) any computer. I work in a heterogeneous computing environment and I travel, a lot, so being able to access all of the diagrams on any computer is incredible valuable to me.
What do you dislike about the product?
A little clunky UI sometimes with lots of wasted space. If they could make better use of space it would be a tremendous benefit for those of us forced to use tablets, MS Surface, small form factor laptops.
What problems is the product solving and how is that benefiting you?
I used Lucidchart to clearly communicate the details of complex business problems. After meetings, it's easy for people to go away with different understandings of what was said. A single diagram of the discussed concepts makes the shared understanding of the group consistent and concrete.
Recommendations to others considering the product:
You will leave behind some of the really intensely sophisticated features of products like Omnigraffle, but you'll find that speed and ease of use and deployment is worth it.


    Higher Education

Great product!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
I'm a graduate student and I've used Lucidchart for many class assignments. It's simple, elegant and intuitive to use, allowing me to easily create great looking flow chards and logic models. Highly recommended!
What do you dislike about the product?
I wish that it were easier to change the orientation of the flow (e.g. if I created a flowchart in landscape and want to switch it to portrait). Perhaps this functionality exists somewhere, but I find myself having to move a lot of things around to accomplish this.
What problems is the product solving and how is that benefiting you?
I'm learning about user experience design and research, and Lucidchart has given me the ability to better visualize the ways in which my user's experience will unfold.
Recommendations to others considering the product:
Great for visualizing user experience processes.


    Michael F.

A Business Analyst Must Have Tool

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
It keeps getting better and better. Easy to use.
What do you dislike about the product?
I have never been disappointed when I use this application.
What problems is the product solving and how is that benefiting you?
Wireframes are a necessary for any developer to help them understand what the business is looking for. Lucidchart is my go to tool for wireframes.


    Thomas T.

Two Completly Different Types of Projects, One Application

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
I originally used this program to visualize databases for my programming needs and it worked great for that. But then finding out that you could use it for floor layouts, it became very handy when I was buying furniture for a room in the house and seeing how I could layout the rooms in multiple ways. I have only had it for a little bit but I'm sure Ill find other ways to the use this application for other problems.
What do you dislike about the product?
When using the ERD diagrams, I was hoping there would be another section for a navigation properties that I could visualy see better.
What problems is the product solving and how is that benefiting you?
How to visualize Entity Related Databases. The amount of pre registered modules I could choose from.
Recommendations to others considering the product:
Look at the different scenarios you could use this application for.


    Jan F.

Year and a half with Lucidchart

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
Essentially the combination of both UML, relational and UI mockups all in one place. I can use Lucidchart for all phases of development without need for other analytical tools.

And then I can both collaborate with others and present my stuff with Lucidchart.

Also recently the integration with google documents, its extremely easy just sketch something and paste it into documentation.
What do you dislike about the product?
Iam all happy. I would preffer to have "prettier" UI elements. Also instead of image object, some mock image would be perfect. Maybe even some basic styling to be added, so I can present not only structure, but also a basic view (but without a need to write any css or stat stuff).
What problems is the product solving and how is that benefiting you?
Application development, mainly gaming, gambling and shopping. Analysis and then management of a team.
Recommendations to others considering the product:
Dont worry about the switch, once you are there you have everything always accessible and on one place.


    Sophia C.

Wonderful tool

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
I do process improvement for housing crisis response systems across the state of Texas; it is called Coordinated Entry in United States Department of Housing and Urban Development-speak. I love how easy it is to map out the before and after of various systems across the system. It truly is a wonderful tool - easy to learn and use. I have recommended it to my colleagues across the country that do the same job.
What do you dislike about the product?
I use the free version since I work for a non-profit. While I know that y'all want us to upgrade, it is a little frustrating how limited it is.
What problems is the product solving and how is that benefiting you?
I work with providers across the state of Texas to make their housing crisis response systems more client friendly and to make homelessness brief, rare, and non-recurring. Because Lucidchart helps show the before and after of systems, it helps people in the various communities I work in see what needs to be done to truly create systems change. Thank you for making my job easier, Lucidchart!
Recommendations to others considering the product:
Just try it. If you do a lot of system mapping, you'll find that this is the best and easiest tool to use.


    Non-Profit Organization Management

Easy to Use, Easy to Share, Easy to Collaborate

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
Lucid Charts makes it easy to collaborate on diagrams. Our organization uses the integrations with Slack, Google Drive, and JIRA.
What do you dislike about the product?
After moving from free accounts to a paid account, it was too difficult to move existing data into the main account. I realize that import / export is a limitation of the free accounts but I would have liked to have had a one time import option when moving to a paid account.
What problems is the product solving and how is that benefiting you?
Software Development, Business Requirements, Flow Charts, Documentation.
Recommendations to others considering the product:
Contact Lucid Charts excellent customer support to work with you on an evaluation product / period. Much better than starting with multiple free account and converting later.


    Duane W.

Lucid is very intuitive.

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
I'm a Continuous Improvement trainer/coach. I love the way I can quickly create process maps and visual displays to tell a story.
What do you dislike about the product?
harder to make swim lanes for process maps.
What problems is the product solving and how is that benefiting you?
My current projects include increasing landfill diversion rate from 43% to 69% and increasing the effectiveness of online College courses.


    Ryan M.

Visio on the go +

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
When building network diagrams, I like how easy it is to create objects in the fly just y dropping them into the design.

In many ways, the look and fell is like visio, but minus the learning curve.
What do you dislike about the product?
Loading times for larger diagrams could be better, as well as exporting/importing visio diagrams.
What problems is the product solving and how is that benefiting you?
We always need network diagrams. This makes sharing and collaboration a breeze.
Recommendations to others considering the product:
Play with it.