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Lucid

Lucid Software | 1

Reviews from AWS Marketplace

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External reviews

5,816 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Easy and Flexible Product for Visualization

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I find that it's very intuitive for designing process flows. I use it often when thinking of how to improve our processes and document it so that we can share with our team. For example, one of our product's processes are documented in Jira and it can be difficult to follow along. I created the process map and shared with my team for review and it's received great feedback.
What do you dislike about the product?
One thing I found a bit challenging was the shapes could not be changed when making a process map. Often, I start with an idea but then need to change those diagrams and flows a bit.
What problems is the product solving and how is that benefiting you?
As mentioned, demystifying our processes is currently benefitting the organizational knowledge transfer. Lucid's product can help me understand where the process is at in the status quo and then take a step back to improve and iterate on it.


    Subham Kumar S.

Amazing Tool for creating flow diagram and workflows

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I have used Lucid for creating flow diagrams and process workflows. The templates available are just awsome and makes life easier for a beginner like me. It has variety of options with different shapes to provide flexibility of work and show creativity. It's super easy to collaborate with other on a project. Conditional formatting makes it very useful sometime.
What do you dislike about the product?
Till now I haven't found any cons of using it. Just formatting options can be better which I feel.
What problems is the product solving and how is that benefiting you?
I have seen other platforms also but the kind of customization options available in Lucid is amazing. Also as a beginner I find it difficult to make complex flow diagrams but the predefined templates available here are very useful.


    Jose L.

A Robust Visual Collaboration Suite with Powerful Diagramming Capabilities (sans AI)

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I consider the Lucid Visual Collaboration Suite to be a strategic asset that has significantly enhanced our team's ability to communicate complex ideas and processes through visual mediums. We use it every Sprint and the ability for multiple team members to work on diagrams concurrently, provide feedback through comments, and track changes has streamlined our ideation and review processes. One thing I like the best is the extensive shape libraries that make it easy for our team to produce professional-grade visuals without requiring design expertise. The seamless integration with JIRA has sped up the Product Owner to Developer timeline and required next-to-nothing in terms of implementation.
What do you dislike about the product?
One area of disappointment for me has been Lucid's AI-powered features. While the core diagramming and collaboration capabilities are excellent, I've found the AI functionality to be somewhat lacking, no matter how detailed my requirements or instructions are. The AI-driven features like automated layout and content generation simply don't seem to deliver the intelligence and contextual awareness that I was hoping for. Even when I provide very specific parameters and examples, the AI-generated outputs often miss the mark in terms of capturing the nuance and intent I'm looking for in my diagrams. I don't use the software for the AI features so it's not a big deal for me, but as a feature I feel like it was rolled out too early in order to ride the "AI wave."
What problems is the product solving and how is that benefiting you?
Prior to Lucid, our team relied on a patchwork of different diagramming tools and software, which made it difficult to maintain consistency and robustness in our visual assets. Lucid has provided us with a centralized platform that offers a comprehensive set of diagramming capabilities. We can now ideate on diagrams together, gather feedback, and iterate quickly - all while maintaining a single source of truth. This has significantly improved alignment and reduced the back-and-forth that used to plague our visual projects.


    Computer Software

Great functionality but hard to pick up for first timers

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I don't have many other tools to compare to, but Lucid definitely allows you to make some pretty great looking charts. My coworker had some beautiful figures in her documentation and I asked her - how did you do that?? And she showed me Lucid!
What do you dislike about the product?
I had to google a few times to figure out some basic functionalities. Also the snap-to-position wasn't quite as great as it is on Microsoft Powerpoint.
What problems is the product solving and how is that benefiting you?
Making diagrams can make explaining software a lot easier. A clear diagram can turn a complicated system into something that peers can understand in under a minute.


    Computer Software

Review

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Easy to collaborate with others and create architecture diagrams. I use it about once on 2 months. Easy help is available.
What do you dislike about the product?
Might find it a bit painful to drag and drop or the inability to just copy the whole chart at once without selecting components. Integrating it is also quite easy, implementation can be more fluid.
What problems is the product solving and how is that benefiting you?
No comments


    Vivek M.

Have 17+ years of IT experience and specializes in Cloud, DevOps and IoT Services

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is great for its versatility and ease of use. It combines tools like Lucidchart, Lucidspark, and Lucidscale, making it ideal for a wide range of teams to collaborate on everything from flowcharts and diagrams to whiteboarding sessions and cloud architecture visualizations.
What do you dislike about the product?
Pricing, Learning Curve for Advanced Features
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses several key challenges in collaboration and visualization, especially for teams working in distributed or hybrid environments. Here’s how it’s solving problems and creating benefits:

Simplified Cloud Architecture Visualization
Integrated Data and Visualizations
Seamless Integration with Other Tools


    Higher Education

Useful for drawing design diagrams

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
Drag and drop interface and scaling of elements works smoothly.
What do you dislike about the product?
Little description of fringe components for UML diagrams.
What problems is the product solving and how is that benefiting you?
It has an intuitive GUI for drawing design diagrams for presentation to lay audiences.


    Education Management

Not very user-friendly

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
Allow multiple users to collaborate on the same platform
What do you dislike about the product?
It is not intuitive and user-friendly. Will need to improve interface and UX
What problems is the product solving and how is that benefiting you?
allowing people to connect virtually


    Information Services

Good collaborative platform

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I like that you can collaborate in real time with your team. It is helpful to see exactly where they are on the chart as well. It is easy to share with other people and download to your device.
What do you dislike about the product?
The system is a little touchy in the sense that I will attempt to make a small change, but the chart makes a major alteration. It also doesn't update as soon as my team makes edits, so sometimes two people will be trying to do the same thing at the same time.
What problems is the product solving and how is that benefiting you?
We created an Entity Relationship Diagram, which allowed us to see connections in a potential business.


    Alekhya K.

Review on Lucid Visual Collaboration

  • November 11, 2024
  • Review verified by G2

What do you like best about the product?
I started using lucid visual collaboration suite to document the existing process. The upsides are collaboration and real time sync. I am able to tag in people in the lucid and they are getting notified. I also like how easy and integrated it is to share it with the team in slack. Also, there are many pre designed templates that are available to make it easy to not start the process from scratch.
What do you dislike about the product?
The only concern with lucid suite is the pricing. I had to wait for manager's approval as this is a licensed tool. It would be nice if we could have a trial version.
What problems is the product solving and how is that benefiting you?
I am working remote for a company and it is difficult every time to be stuck in a process and quickly get hand of people. With lucid collaborative tool, I can tag in people and share the progress in slack by just with a single click. Also, there are many pre designed templates based on the industry so it is easy for me to pick up from the skelton instead of starting the process from scratch.