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3,165 reviews
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Exciting
What do you like best about the product?
I like that it is user-friendly, easy to use and it has useful features to protect once machine.
What do you dislike about the product?
I noticed that after running a script there is no section to check if the job was successful or not (I have to connect to each machine to see the activities) I think it would be cool if NinjaOne had a job feature for all the machines in one section, that will save us time.
What problems is the product solving and how is that benefiting you?
It is helping me patch a bunch of machines accurately and efficiently.
Happy with NinjaOne
What do you like best about the product?
Unlimited support
Clean GUI
Training videos
Doesnt have too many things turned on out of the box
Clean GUI
Training videos
Doesnt have too many things turned on out of the box
What do you dislike about the product?
Doesnt have a Vulnerability scanning tool built in
Still trialing the MDM solution
Still trialing the MDM solution
What problems is the product solving and how is that benefiting you?
A typical RMM tool but better than other tools that we know
Review of GAT for NinjaRMM
What do you like best about the product?
Ninja allows me to carry out a complete management of the company's teams.
What do you dislike about the product?
Getting started with the tool is a bit tricky
What problems is the product solving and how is that benefiting you?
Before using Ninja, our equipment was outdated in terms of updates. Since we have implemented Ninja, we have performed much better in that respect.
NinjaOne is an excellent choice for those looking to optimize their IT management.
What do you like best about the product?
An antivirus solution for the mobile phone.
What do you dislike about the product?
its lack of intuitiveness in its use.
What problems is the product solving and how is that benefiting you?
Technical support and ticketing
Just the tool we were looking for.
What do you like best about the product?
With NinjaOne, our IT team can manage all their endpoints and provide support to end users within a fast, modern, and intuitive platform, improving technician efficiency and user satisfaction.
What do you dislike about the product?
We have not yet found any issues with the platform.
What problems is the product solving and how is that benefiting you?
Monitoreo
Simple and effective
What do you like best about the product?
Very simple to set up, simple to deploy except for nomads. Agile use and quick to understand.
What do you dislike about the product?
The deployment was complicated at first because I didn't have the right information for its first deployment. I had to roll back, but then it was very simple.
What problems is the product solving and how is that benefiting you?
tracking of updates, firmwares, status of the fleet, and handling
My experience with working with NinjaOne is almost a year.
What do you like best about the product?
The best is the ability to manage devices outside the local network.
What do you dislike about the product?
Uninstalling the software does not always succeed.
What problems is the product solving and how is that benefiting you?
Ability to manage equipment in one place
Userfriendly system and friendly user support!
What do you like best about the product?
I like in particule the usability and the clearity in the presentation of information and alert. It's very useful to apply policies and to remot control your endpoints.
It's a been very easy to setup and quite easy to automatic enroll all the endpoints. We're using the system daily. We integrated it with our Office365 SSO and the support is very responsive, without additional costs.
It's a been very easy to setup and quite easy to automatic enroll all the endpoints. We're using the system daily. We integrated it with our Office365 SSO and the support is very responsive, without additional costs.
What do you dislike about the product?
The ticketing system has still some limits, I think because it's a quite new feature. I hope it will be evolved in the near future
What problems is the product solving and how is that benefiting you?
Remote control and monitoring of endpoint.
Possibility to force policies
Possibility to force policies
client for 3 months with 100 pc clients
What do you like best about the product?
Easy to use, what I use the most:
- Real-time inventory tracking and monitoring.
- Script execution.
- Remote command line.
- Software deployment.
- Ninja Remote
Quick integration and easy to implement.
Responsive customer support.
- Real-time inventory tracking and monitoring.
- Script execution.
- Remote command line.
- Software deployment.
- Ninja Remote
Quick integration and easy to implement.
Responsive customer support.
What do you dislike about the product?
-impossibility of installing the ninja client in "read-only" mode (for sensitive servers I would like to have monitoring only without the ability to act remotely)
-software deployment is very random
-on client PCs there is a lack of local user account management
-on client PCs there is a lack of user profile management and file associations
-the administration tab is too disorganized
-Ninja Remote: there is no copy/paste between the host PC and the client, and no click/drag of documents
-software deployment is very random
-on client PCs there is a lack of local user account management
-on client PCs there is a lack of user profile management and file associations
-the administration tab is too disorganized
-Ninja Remote: there is no copy/paste between the host PC and the client, and no click/drag of documents
What problems is the product solving and how is that benefiting you?
Fleet management even remotely.
Experience with NinjaOne is good and we think it's very interesting app for IT.
What do you like best about the product?
The best thing about NinjaOne is for sure support. Another good thing is that all features like backup, remote desktop, ticketing, patch management and so on... is in one place.
What do you dislike about the product?
The thing we don't like must for sure be that we are not able to contact user before we connect to them.
What problems is the product solving and how is that benefiting you?
Ticketing and PC backup.
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