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Great experience with a great software
What do you like best about the product?
It keeps everything in one place and it's very easy to use.
What do you dislike about the product?
Not much to not like. It's pretty great.
What problems is the product solving and how is that benefiting you?
Having a location to track tasks.
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NOT Your Grandfather's MS Project
What do you like best about the product?
Wrike is very flexible, which is a nice break from the rigid world of MS Project. It has an excellent mobile app, ties in nicely with email flows and is a 'non-threatening' way to bring reticent members of the organization onboard with the idea of task/project management
What do you dislike about the product?
Pricing is a bit hefty, and doesn't compare extremely well with similar competitors. Request forms need more robust mapping capabilities.
What problems is the product solving and how is that benefiting you?
We have a large pile of projects to manage in IT, and we've been able to bring some degree of order and sanity to them with Wrike. I go to Wrike as my 'sanity checker' several times per day. We've also pulled in helpdesk tickets and a couple other workflows in via request forms, and that's been going very well.
Recommendations to others considering the product:
think carefully about who will use it for what purposes, because you may need to be judicious when allocating funds for roll out.
Takes Some Getting Used To
What do you like best about the product?
It's useful for collaboration on projects and keeping everybody up to date.
What do you dislike about the product?
Some of the features are not very intuitive and it can be hard to find what you're looking for.
What problems is the product solving and how is that benefiting you?
Keeping track of progress on multiple projects. Collaborating with coworkers. It's a convenient place to store information that's accessible to other people.
Recommendations to others considering the product:
Try it out first to see if you like it.
Easy Interface, Intuitive design
What do you like best about the product?
The interface is easy to navigate. Creating tasks, folders and projects is very intuitive. The total package of features is useful for most common projects, but is not useful for extremely complicated projects.
What do you dislike about the product?
Although it is generally quite intuitive some features were difficult to figure out such as linking tasks and correlating them to the timeline.
What problems is the product solving and how is that benefiting you?
We did not have a formal project management system. We have realized more efficient processes and better team communication. In addition, we are getting products to market more quickly because we can clear up any hanging tasks.
Wrike is a Great Tool for Team Project Collaboration
What do you like best about the product?
Wrike does a great job of allowing quick and easy project item adjustment and completion as well as using the timeline view to see the project from a "top-down" view. The email-to-project feature also provides an additional way of getting content into the project for refinement later.
What do you dislike about the product?
It can be a bit tedious to set up large repetitious projects, and is a bit "chatty" when doing so since it sends out the initial email assignments en masse. Once a project is set up, it works very well, its just the setup phase that seems to be a little tedious for large and complex project plans that are repeated consecutively.
What problems is the product solving and how is that benefiting you?
We needed an application that would allow us to track large projects from start to finish with multiple dependencies. Wrike has allowed us to do that.
Recommendations to others considering the product:
I believe that Wrike has some very good ideas on project management. I think that anyone considering the software should lay out a few examples of their repetitive tasks as well as their most complicated processes and see if they are a good fit for doing those long-term repeatedly. There is rarely a perfect software and generally processes have to be adjusted to fit the tool to some degree, but those two dimensions should help any organization determine if this is going to be an ideal solution for them. Once entered the Timeline and Dashboard views can be reviewed to see the user interface aspects.
Wrike - One of the best Online Project Management Tool
What do you like best about the product?
User interface is really good. You can customise the board as you want and the best part is that every user has the flexibility to customise the board as per their need. Wrike main USP is - it is FREE FOR FIRST 5 USERS. So we can use it for free, explore all its capabilities and then go for the paid upgrade.
What do you dislike about the product?
The flow can be refined more to enrich the end user experience. Apart from this, I don't think there is anything which you can dislike about Wrike. Its clean, simple, easy to use.
What problems is the product solving and how is that benefiting you?
The main problem which a business suffers is transparency of tasks which are being done. With Wrike, this problem gets solved. You get to see which task the team is working and what is the status of each task.
Recommendations to others considering the product:
If you are struggling to have transparency in your project and your timelines are always getting missed just because you are not able to track the progress, then Wrike is the required tool for project management which you need. Its simple, robust and IT"s FREE FOR FIRST 5 USERS!
Great task management for small to medium business
What do you like best about the product?
There are several major things I like about Wike. The first is that there is a LOT of integrations with other programs we use in our business such as: Dropbox, Google Drive, Hubspot, Wordpress, Gmail, etc. The second is the ease of use. I've tried several different programs similar to Wrike and it is certainly the easiest for users to pick up and use.
It's also extremely fast, unlike a lot of cloud based products I've never had an issue with load speed and when you're dealing with a lot of data entry this helps considerably.
It's also extremely fast, unlike a lot of cloud based products I've never had an issue with load speed and when you're dealing with a lot of data entry this helps considerably.
What do you dislike about the product?
The only thing I've found that I dislike about Wrike is that sometime the customer support can take a little while to get a hold of. My account had an expired credit card on it and perhaps because of some miscommunication it took over a week to get it back and working.
What problems is the product solving and how is that benefiting you?
Project and time management are the biggest issues we are solving. We can only keep up so well using Excel spreadsheets and gantt charts to get things done. Wrike allows everyone to collaborate easily and let admins have the ability to see everything that is going on with a project.
The biggest benefit is just seeing projects actually finishing on time with considerable accuracy.
The biggest benefit is just seeing projects actually finishing on time with considerable accuracy.
Recommendations to others considering the product:
Wrike is definitely worth paying for, items such as subtasks will make your life a lot easier. If you have users of varying backgrounds (not all IT) then Wrike is a godsend since it's ease of use is high.
Horrible on boarding. Tool seems to be ok.
What do you like best about the product?
We may not be using best practices but we've established a hierarchy and workflow that works for our team.
What do you dislike about the product?
Their on boarding is terrible. Talking to anyone from the company is terrible. To get anything done they require you schedule a 30 minute meeting which ends up being a discovery call so they can set up an actual meeting and go over your questions.
You ask for a meeting on a Monday morning and schedule it for Wednesday mid-day, but they don't respond with meeting information, the conference line, or any call-in details until 9pm on Tuesday.
I would never recommend this to anyone. In fact, had we not already paid and implemented, my team considered ripping it out and going with Asana.
You ask for a meeting on a Monday morning and schedule it for Wednesday mid-day, but they don't respond with meeting information, the conference line, or any call-in details until 9pm on Tuesday.
I would never recommend this to anyone. In fact, had we not already paid and implemented, my team considered ripping it out and going with Asana.
What problems is the product solving and how is that benefiting you?
Our busy of team of 3 can track all of our projects in one place with work flows.
Recommendations to others considering the product:
The features and functionality are great for small teams. But there are better tools out there with better work flows, templates, and a team that can help you implement properly.
Easy to use Team Task management software
What do you like best about the product?
SaaS with simple GUI. Extremely flexible. Easy integration with email system. I can forward an email to Wrike and it converts it into a task. I can quickly see task assigned to each team member and review updates. For complex projects we use dependencies and timeline to track progress.
What do you dislike about the product?
Properties of primary task do not propagate to subtasks, like permissions on directories/subdirectories.
What problems is the product solving and how is that benefiting you?
Coordination of work/tasks for my entire team. We are not forgetting to accomplish work assigned to us.
Robust tool for streamlining your projects and setting processes for all users
What do you like best about the product?
Very customizable software for a range of industry types. We're currently setting up "Work request" forms to streamline various marketing processes (for example: a user wants a designer to build an email template, the intake form asks all the right questions so the designer can start right away with all required info). The terminology takes some getting used to, but overall offers many ways to set up projects and tasks. Integration with other apps is incredibly thorough (Office, Dropbox, MAPs, Quickbooks, etc.). The email integration feature is great (you can create and assign tasks directly from your email client). Access to in-house and external contractors/vendors is also very useful. Another cool feature is the comment feature for screenshots. A user can click on an area and leave a comment for others to view (like comments in Adobe PDF). The timeline view is really nice to see where along the process of the project you are and what else there is to be completed. Video tutorials on the dashboard are AWESOME.
What do you dislike about the product?
Because it is quite robust, the software takes a little while to learn.
One improvement that could be made:
If an HTML file is uploaded to the system to be reviewed by assigner (an email template, for example), there is no good way to add comments to the file for the developer to make changes. Screenshots are required and then it becomes a little cumbersome. I'm not sure what the solution is, but it is currently not set up to work well with HTML files (maybe a progressive enhancement?).
One improvement that could be made:
If an HTML file is uploaded to the system to be reviewed by assigner (an email template, for example), there is no good way to add comments to the file for the developer to make changes. Screenshots are required and then it becomes a little cumbersome. I'm not sure what the solution is, but it is currently not set up to work well with HTML files (maybe a progressive enhancement?).
What problems is the product solving and how is that benefiting you?
Our use case involved internal and external folks (vendors) so we needed a system that worked via the cloud. We also wanted to create a better work flow from the time an "order" is placed to the time the project is completed. Managing projects through email became incredibly cumbersome for everyone in the marketing department, and things were getting lost. This also helps our colleagues in other regions of the world remain engaged with our HQ.
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