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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,964 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    James W.

So far it is a good platform

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
We are moving our organization off of Active Directory and into Jumpcloud. I am enjoying the ease of use and management of devices on the platform. I am learning more about how to use Jumpcloud every day and so far it is a dynamic platform that seems to work for us.
What do you dislike about the product?
I tested the Patching features and it is still missing some functionality that we need to adopt it. I also find the sort feature a little funky to use as well as having to check the box to show what groups or items are assigned to users.
What problems is the product solving and how is that benefiting you?
We have a diverse environment with different OS types and hardware. jumpcloud is helping us to maintain all of those in one place. We are also a remote workplace with employees all over the country and we have been wanting a system to replace AD to manage those devices.


    Michael A.

An administrators dream

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud allows us to seemlessly deliver new Macs directly from Apple to employees and have them completely and automatically configured enabling new joiners to hit the ground running on their first day. The setup was quick and simple and highly customisable.
What do you dislike about the product?
At the current time I haven't had any issues
What problems is the product solving and how is that benefiting you?
It solves new employee setup entirely meaning that Macs are configured appropriately and correctly for all new joiners


    Aengus O.

Does what it's supposed to do.

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
The group logic built into the product as well as the SSO catalogue.
What do you dislike about the product?
Customer Support could be a little faster.
What problems is the product solving and how is that benefiting you?
We were trying to solve the SSO integration as well as the MDM problem. Both run smoothly with plenty of policies to choose from and pre-built SSO connectors to use.


    Computer & Network Security

Easy Asset Security

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Very easy to setup and manage access controls and policies for various devices and servers.
What do you dislike about the product?
It works really well, so I don't really have any complaints.
What problems is the product solving and how is that benefiting you?
Centralized access control management and asset tracking.


    Cormac M.

Great all-in-one solution

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
I like that it has the ability to add end-user devices as well, as well as being used for SSO and user management.
What do you dislike about the product?
Would like better built-in workflows and automations
What problems is the product solving and how is that benefiting you?
Access management, mobile device management.


    Computer & Network Security

JumpCloud review

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
the cross-platform system, ease of integration, ease to use
What do you dislike about the product?
remote connection requires approval from the end user.
What problems is the product solving and how is that benefiting you?
mdm management, automation, IAM


    Advait P.

Jumpcloud makes it easier to manage and maintain

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
We have been using Jumpcloud for more than 7-8 years now and it satisfies all the needs and requirements. We have been using it for AD needs and no issues so far. We are using other tools as well to accommodate our infrastructure and planning to continue using it. As an admin, it is much easier for me to manage the users and permissions. The jumpcloud user interface also makes it easier for a new person. Overall I rate this tool very highly.
What do you dislike about the product?
There is nothing major that I don't like about it. However, switching from non-admin to admin portal for those who have access to it could be better.
What problems is the product solving and how is that benefiting you?
Jumpcloud is managing our user group and permissions. It is a very good IAM solution for us.


    Non-Profit Organization Management

Working well for us

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use. It allows me to get into many applications easily.
What do you dislike about the product?
Nothing. It is working well and I don't think about it.
What problems is the product solving and how is that benefiting you?
It's allowing us to not have to have multiple passwords for our many apps.


    Computer Networking

Jump Cloud is really good product for remote radius server installation and management.

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Simplified Radius configuration and installiation process.
Instant Customer Support.
And a lot of granular option to configure within radius and user.
What do you dislike about the product?
Still some feacture can be added on Jumpcloud radius section, such as Radius accounting server, COA authorization, Radius MAC Address authnetication.
What problems is the product solving and how is that benefiting you?
Not aware about exact details about which problem Jumpcloud is currently solving.


    Tejash P.

Jumpcloud review

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
I like that you are able to manage windows and mac devices in one space
What do you dislike about the product?
It would be great if jumpcloud could implement its own edr solution
What problems is the product solving and how is that benefiting you?
Jumpcloud has come a long way in IAM especially with being able to integrate with HR solution to make onboarding and off-boarding more stream lined