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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,963 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Zach L.

JumpCloud MDM Review

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is a great MDM because it supports the three major operating systems you will see in the workplace. I am using it daily to configure policy, manage devices and users, unlocking computers, and it is all very easy to do. I have used other MDM's and they are not as straightforward and seamless as JumpCloud is. Getting the JumpCloud agent running on devices is very easy and straight-forward. I have even been able to implement it in a silent install script and it works each time. They also have many great tools to integrate it with your existing infrastructure so that provisioning users is a breeze. When we do experience issues, their support is quick to help and find a solution. They are also coming out continually with useful features that make it even easier.
What do you dislike about the product?
I think the commands portion could use some work on JumpCloud. I have made many scripts that work when ran locally but when ran on JumpCloud I experience errors and failures on Windows. Mac commands leave a little to be desired but that is mostly because of the nature of Mac and no real fault to JumpCloud, it would just to be cool to have some more command/scripting options.
What problems is the product solving and how is that benefiting you?
JumpCloud for our organization really helps streamline user and device management. It makes my job easier so that I can focus on other projects at hand.


    Joseph R.

JumpCloud at a SMB

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
I love the ability to consolidate all MDM functionalities into 1 platform rather than having separate tools for various OS's. I also love the quick support we get when an issue arises. Integrating with our existing tech stack and deploying new policies has also been a breeze. For context, we utilize the platform on a daily basis.
What do you dislike about the product?
Not as flexible as a true AD platform. Smart groups are a big pain point, as well as it seems like a lot of functionality is still limited to the API only (i.e. reporting).
What problems is the product solving and how is that benefiting you?
Provisioning, monitoring and administering a fleet of mobile devices throughout the world all under 1 umbrella.


    Information Technology and Services

Jumpcloud, SSO and ID management innovation at it’s finest

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
SSO, user and group management, click of a button solution.
What do you dislike about the product?
Colour scheme, pricing does come across as harde for SME's and does take negotiation to close.
What problems is the product solving and how is that benefiting you?
Single solution for SSO, user management, and especially device management.


    Chris S.

Jumpcloud experience

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
It makes management of devices and users very simple and efficient
What do you dislike about the product?
sometimes sending commands can be confusing because it isn't clear if it was finished
What problems is the product solving and how is that benefiting you?
Management of users and devices across an entire company, it makes everything much easier and organized for us


    Financial Services

Excellent for user managment

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
Easy to provisioning users, from Bamboo, simple implementation with Azure and Google Workspace.
What do you dislike about the product?
Not possible to use API to send user invitation.
What problems is the product solving and how is that benefiting you?
Easy to sync user password with Google and Azure


    Aayat A.

It help me in user management and mobile device management

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Its mobile device management is the best and also corporate own and personal window
What do you dislike about the product?
Need to improve service in mac device apple
What problems is the product solving and how is that benefiting you?
Its help me to manage user for my business and Mobile device management also


    William M.

We migrated from 7 international on-prem AD servers to JumpCloud, and the process was easy

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
In my former role as an IT manager I migrated 7 countries with on-prem AD servers to Jumpcloud.
What do you dislike about the product?
Initial issue was on the fact of teh messy nature of the exisiting AD. JUmpclpoud itself was easy.
What problems is the product solving and how is that benefiting you?
We replaced our Active Directory on=-prem servers with Jumpcloud to bring more of our services to the cloud native model. Jumpcloud helped us achieve this.


    Oliver M.

Starting our Identity and Device Management with JumpCloud

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
As a tech consultancy company we strive to be on the forefront of cloud security, and JumpCloud made it easy for us to live what we preach.
What do you dislike about the product?
It took a bit of time to get started but this wasn't because the platform was difficult.
What problems is the product solving and how is that benefiting you?
We have 100% remote workers and JumpCloud makes it easy for us as an organization to manage their access and push device policies.


    William T.

Great product !

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
the reporting , the integration for MDM & Patch management. JumpCloud facilitate the administration of the machines on daily-basis.
Their documentation helps for easy integration and they are responsive on their Slack Workspace.
What do you dislike about the product?
STill the price. Or more specificly, the fact that we pay often for other services and interface that with JumpCloud that we pay as well.
The ROI is good still.
What problems is the product solving and how is that benefiting you?
It solves mainly problem that system admnistrator are experiencing while supporting heterogeneous employees' laptops.


    Omar A.

Good product.

  • February 18, 2024
  • Review provided by G2

What do you like best about the product?
Simlpe to use and fast. and easy to learn.
What do you dislike about the product?
sometime lag with MAC devices speacially with Sonoma OS
What problems is the product solving and how is that benefiting you?
..