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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Cloud based directory-as-a-service

  • October 23, 2018
  • Review verified by G2

What do you like best about the product?
JumpCloud gives us a single place to manage and provision all of our users.
What do you dislike about the product?
Documentation could be better. For example, I wish the SAML documentation were more complete (list of additional attributes that I can add to the assertion, etc)
What problems is the product solving and how is that benefiting you?
Single point for provisioning/de-provisioning both for efficiency but also compliance.


    John B.

Excellent alternative to hosting your own Directory

  • October 22, 2018
  • Review verified by G2

What do you like best about the product?
The fact that JumpCloud has become a one-stop-shop for all my Authentication, Authorisation and System management.
What do you dislike about the product?
It not really a dislike but I wish JumpCloud would support MFA with LDAP. I've seen it implemented before where the MFA token is simply appended to the end of the password when using LDAP.
What problems is the product solving and how is that benefiting you?
Recently we started using JumpCloud Software Management feature to push applications to Windows notebooks (we are currently moving our SOE from MacOS to Windows because of Apple's shift to M1 chips); what a seamless feature it worked beautifully. Also start using their Directory and System Insights; within the first hours of using Directory Insight I found some misconfigured servers that were actively being attacked with a brute force login attack.
Recommendations to others considering the product:
For small-to-medium organisation, using JumpCloud is so ease and the migration path is simple and straightforward. I feel that the lack of group heirachies would concern larger organisations.


    Pharmaceuticals

Great product

  • October 17, 2018
  • Review verified by G2

What do you like best about the product?
Easy to use and integrate with other Cloud services
What do you dislike about the product?
Nothing to dislike, only waiting for more integrations ideas.
What problems is the product solving and how is that benefiting you?
move the AD servers to cloud and integrate that with Google services


    Design

Great software that makes keys and passwords easy to use across all applications!

  • August 18, 2018
  • Review provided by G2

What do you like best about the product?
Jumpcloud helped a lot with getting all of my account credentials synced. It was nice having one common area to place these credentials, and to see these be automatically applied to the participating services. The application's UI is very intuitive, and it's very easy to get started with Jumpcloud.
What do you dislike about the product?
I haven't found anything that I particularly dislike about the service yet. Maybe adding a tutorial upon first sign in would be beneficial for increased user awareness of what's going on.
What problems is the product solving and how is that benefiting you?
Makes syncing, managing, and creating account credentials across multiple devices a breeze.


    Banking

It is good

  • January 09, 2018
  • Review verified by G2

What do you like best about the product?
Manage all the passwords in one place. Single sign - on to the third party services like Gmail, Atlassian etc
What do you dislike about the product?
The learning curve is confusing.
Not all the software is supported like SVN/GIT, third-party services like 401k etc.
What problems is the product solving and how is that benefiting you?
Password management


    David E.

Jump cloud for a small school

  • December 30, 2017
  • Review provided by G2

What do you like best about the product?
Cloud based active directory, great customer service,
What do you dislike about the product?
Chromecast not supported in Enterprise radius server mode
What problems is the product solving and how is that benefiting you?
We are using the service to authenticate our lab/teacher PC's to maintain accounts for each person at the school.