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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Scott S.

Versatile. Easy to stand up quickly

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Easy management for remote workers without complex infrastructure
What do you dislike about the product?
When the jumpcloud agent rarely fails, it can make things difficult
What problems is the product solving and how is that benefiting you?
Reduced cost vs traditional AD deployment in smaller SMB environments.
Recommendations to others considering the product:
This is a very easy lift to get started.


    Computer Games

Easy and just works!

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Jumpcloud makes it simple to manage users and computers for your business in a way that doesn’t make it feel like a crazy complex IT setup
What do you dislike about the product?
Jumpclould has a few UI problems which don’t have a clear solution which means you have to spend a little more time training less tech users.
What problems is the product solving and how is that benefiting you?
Managing multiple windows workstations, their logins, and maintaining settings between those users. Before we hat to juggle “which computer do I have a login on” and “I don’t remember the password I used”
Recommendations to others considering the product:
Use the trial to see if it works. 10 users for free let us get going no problem !


    Information Technology and Services

Awesome experience

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Jumpcloud access to many applications that we use
What do you dislike about the product?
None. Like all most all functionality in the applications.
What problems is the product solving and how is that benefiting you?
Password and security issue
Recommendations to others considering the product:
Excellent application can use single password for all the applications and plugin available for many popular application.


    Howard P.

Great product and Great Support

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
We have a numebr of small customers who really benefit from having a directory service.
What do you dislike about the product?
We have not found any downsides right now.
What problems is the product solving and how is that benefiting you?
We are able to quickly add and remove employees and assert password policies for our smaller clients.
Recommendations to others considering the product:
Test it first to make sure it does what you want it to do.


    Biotechnology

Jumpcloud turns chaos into structure. .what MS AD wants to be

  • November 13, 2019
  • Review verified by G2

What do you like best about the product?
cross-platform support, and the ability to manage multiple types of Operating systems. Radius wifi is a fantastic add-on
What do you dislike about the product?
Mac implementation notes were missing a few gotchas. . Policies aren't quite perfect, but are close
What problems is the product solving and how is that benefiting you?
management and control of multiple Operating systems.

down the road, I want to integrate both SSO, and Radius wifi
Recommendations to others considering the product:
do your homework, and run a test pilot with VMs


    Jay C.

Swiss Army Knife for Access control

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Jumpcloud can be the central hub for you entire organization whether you are on Linux windows Mac or all. It can use the same identities to authenticate to most all Enterprise applications.
What do you dislike about the product?
There really is not much to dislike. I suppose they could always have more out-of the box integrations. But you can always use saml or openidconnect
What problems is the product solving and how is that benefiting you?
Problems are mostly IT in nature. We have lots of users with the need to access many different 3rd party apps. It's difficult to manage otherwise.


    Joseph B.

Great solution for small businesses

  • November 13, 2019
  • Review verified by G2

What do you like best about the product?
The ability to push out policies remotely
What do you dislike about the product?
No portal for approved software download
What problems is the product solving and how is that benefiting you?
No problems really, it's a handy tool to push out policies. Being able to rename PCs remotely such as PC-%SERIAL% would be a brilliant tool to have


    Information Technology and Services

one app to rule them all

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
While JumpCloud is a web based LDAP they also have a lite system manager, and SAML, thus for a company like ours (mostly BYoD) it offers three solutions for a smaller price than one
What do you dislike about the product?
wish the system manager was more robust and had some MDM features
What problems is the product solving and how is that benefiting you?
SAML, system management, LDAP, etc.


    Antwon L.

Best decision ever made

  • September 04, 2019
  • Review verified by G2

What do you like best about the product?
All cloud based and easy to use software.
What do you dislike about the product?
I haven’t found anything I’ve dislikes yet.
What problems is the product solving and how is that benefiting you?
Get rid of Acive directory and servers.


    Computer Software

Great, new interface is better than before

  • August 16, 2019
  • Review verified by G2

What do you like best about the product?
LDAP as a service is great for controlling ssh access in our infrastructure. We use it to centrally control logins to our environments.
What do you dislike about the product?
Sometimes LDAP is a little flaky and we get some weird connection errors on and off. We get around this with sssd cache but it is slightly annoying. Interface is also a bit confusing and GSuite sync can be a bit odd.
What problems is the product solving and how is that benefiting you?
It's been really the only service we found that provides SSO plus a good LDAP that can be used to control ssh