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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Paper & Forest Products

4 month user with 7 PC

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Simplicity, meets my needs
What do you dislike about the product?
Configuring other platforms as a NAS disk
What problems is the product solving and how is that benefiting you?
For the moment, I avoid buying a server and all the technical support is wagging
Recommendations to others considering the product:
work with technical support knowing Jumcloud

    Jeff B.

Jumpcloud helps manage security easily

  • November 13, 2019
  • Review verified by G2

What do you like best about the product?
When I move a client to Jumpcloud, the management of computers with cloud infrastructure gets simpler. Because of their cloud radius, I often can improve security more by locking down their WiFi. In the end, there is less passwords for end users to remember and everyone is more secure.
Users get excited when I tell them they will have to remember less passwords.
What do you dislike about the product?
Minor issue, to get Cloud LDAP working, you have to create a user just for the purpose. Even though you will never use that use to log into anything, it shows up to be added to groups and computers, etc. I wish that account would be hidden behind the LDAP configuration.
What problems is the product solving and how is that benefiting you?
Gain better management over computers and various user accounts across different platforms the users might use.

We have used it to authenticate users to:
* NASes: both Synology and FreeNAs
* Wifi: Using Radius
* Email: both G Suite and Office 365
* LDAP: Many self hosted web services and things like Dell's iDrac can authenticate to LDAP.
* SSO: Many online services allow for Single Sign On (SSO), like Google, Slack, Dropbox, Office 365.
* Computer user accounts: Linux, Mac or Windows
* Computer Policies: Juimpcloud had a GPO like computer policy management. The Bitlocker policy makes managing Windows Encryption for clients pretty easy.

Every service connected to Jumpcloud reduces complexity of maintaining your infrastructure.
Recommendations to others considering the product:
Documentation is pretty good, so it's worth reading.

    Education Management

Very useful

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
I enjoyed the freeness for testing purposes. I can see where it would be useful for business, to support their users and applications.
What do you dislike about the product?
It worked well and I even got support for free, can't complain.
What problems is the product solving and how is that benefiting you?
It worked well testing shibboleth logins and passing attributes.

    Chris B.

JumpCloud for security compliance

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Its very easy to setup, has a logical user interface and once configured, it just works. I expecially like the integration with out desktop machines (Macs and Windows laptops) and our servers.
What do you dislike about the product?
very little. Some of the descriptions and the 'how tos' assume more knowledge than we might have had to start with.
What problems is the product solving and how is that benefiting you?
We are a small company with contracts within the public sector that require us to demonstrate hardened security policies - especially for cloud services. We use JumpCloud to manage our internal resources, access to wifi, access to cloud servers (AWS) and G-Suite. JumpCloud makes this easy to configure and requires minimal ongoing maintenance. It makes us compliant with minimal investment in time and resources.
Recommendations to others considering the product:
use the free trial

    Christopher F.

Perfect for environments that aren't 100% Windows

  • November 13, 2019
  • Review verified by G2

What do you like best about the product?
Makes it easy to coordinate user accounts and permissions across multiple OSes (Windows, Linux, and MacOS); that was my primary reason for moving to JumpCloud. But being able to additionally use those same logins and permissions with a multitude of web services really sealed the deal.
What do you dislike about the product?
The only real issue I've run into was that the Linux support is limited to a handful of Linux distros. I can understand the decision, and they've certainly focused on the distros with big userbases.
What problems is the product solving and how is that benefiting you?
Biggest problem was applying permissions to users across multiple desktop environments. I didn't even realize I needed that same functionality for cloud services, but once I started using it, it quickly became an integral part of our office environment.

    Computer & Network Security

Simple and Intuitive

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
I have used Okta and Centrify and JumpCloud removes all the complexity and offers the basic authentication methods i needs. JC is always updating new features and has been solid for us.
What do you dislike about the product?
I dont have any dislikes at the moment.
What problems is the product solving and how is that benefiting you?
We are using JC for authenticating SaaS and platforms to our domain controller. One source of truth for everything.

    Donald H.

Great workgroup managability

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy it is to manage a small workgroup and how it syncs with gsuite and O365 for a seamless point of management
What do you dislike about the product?
After initial setup getting the end user to read the email and finish the activation.
What problems is the product solving and how is that benefiting you?
Solving manageability with workgroups by syncing either O365 or gsuite and having one password across the board.
Recommendations to others considering the product:
Jumpcloud is a great service when syncing and integrating within a workgroup. Single point of management makes it easier as an IT professional.

    Benny H.

The ideal dashboard for DevOps

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use is remarkable, as is the ease of setting up access to the several different systems we use
What do you dislike about the product?
Perhaps the dashboard is just a little basic and lacks extensive key management
What problems is the product solving and how is that benefiting you?
It is now so much easier to deploy keys and gain access to all the different systems we manage and it is even easier to supply access to other members of our team after the initial setup
Recommendations to others considering the product:
If you are looking for an application that takes away the trouble of having to add SSH keys to several systems one by one this is the application to use and make life a whole lot more enjoyable

    Reon S.

We have had an excellent deployment and management experience

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Central control of Mac infrastructure and user control. We like to be able to encrypt disks and have the keys in one location. Ease of on boarding existing and new users.
What do you dislike about the product?
No default password reset for machines. Need to run script to reset password. More basic functionality required
What problems is the product solving and how is that benefiting you?
Central management of users and devices. Loading a new machine and assigning users to it with and Admin user
Recommendations to others considering the product:
I would really advise using Jumpcloud for its simplicity and ease of deployment

    Kevin C.

Incredible experience with JumpCloud

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
It used to be difficult to manage mac and windows machines in the same environment. JumpCloud made this possible.
What do you dislike about the product?
There's not much that I dislike honestly. The UI is great and the amount of features JC has are satisfactory for my needs. I had a little trouble with logging in a few times, but i realized I wasn't clicking admin login.
What problems is the product solving and how is that benefiting you?
As mentioned before, it was difficult managing macs in the same environment. JumpCloud makes this possible.

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