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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jonas T.

It’s done before you even get started

  • November 16, 2019
  • Review provided by G2

What do you like best about the product?
I like that you don’t have to setup your own infrastructure to get started with LDAP. It’s affordable, I am using the free tier at the moment and it was a delight and relief to get started with.
What do you dislike about the product?
At the moment, nothing! I am planning to integrate it into my projects and then I’ll be able to tell.
What problems is the product solving and how is that benefiting you?
The main reason to landed me JumpCloud was centralized access management. This means I am now able to give my team access to systems without having to creat new users.
Recommendations to others considering the product:
If time is a valuable resource to you, and it always is then use JumpCloud


    Computer & Network Security

Best Idea for Small Business

  • November 16, 2019
  • Review verified by G2

What do you like best about the product?
The ability to authenticate from anywhere at low cost
What do you dislike about the product?
Not enough features. Needs more computer management.
What problems is the product solving and how is that benefiting you?
Certificate changes.


    Retail

Radius Server

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Testing installation is simple and well explained
What do you dislike about the product?
Nothing really. We launched the server pretty quickly
What problems is the product solving and how is that benefiting you?
We want to use radius server for wi-fi connections


    Tina G.

Great software as a service

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Love that it is a directory as a service....we found nothing else like it on the market. Easy to learn. I like that the password rule sets.
What do you dislike about the product?
The sign on is abit confusing with admin and regular portal. Otherwise you guys are doing a great job. I'm not the main user, I initially set up the account and we have another team member managing with. He has no complaints. I think the only thing I wish it has was use for all the things our dev team needs. We use it for our virtual private servers but would like it for other applications like TFS.
What problems is the product solving and how is that benefiting you?
Easy to onboard new developers and manage them from the dashboard.
Recommendations to others considering the product:
This is the modern approach to directories. It is worth a look.


    Financial Services

Simple and Easy to use.

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
Integrates Google with physical desktop login to provide a simple single username and password experience
What do you dislike about the product?
Was a little slim in documentation and support initially.
What problems is the product solving and how is that benefiting you?
Single login details across google windows mac and Linux devices. Password management and aenabkea BYOD policy.
Recommendations to others considering the product:
Easy to use, works, robust and secure


    Josh R.

Simple, easy to use time saver.

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
JumpCloud allowed us to do aware with our "on-prem" directory server and provisioning users is a piece of cake. Whether the system is Windows, Linux or Mac, JumpCloud can handle it all.
What do you dislike about the product?
I would like to see a few pre-populated system commands for IT administrators that do not have the experience to write their own. I would also like to see more system settings for Catalina.
What problems is the product solving and how is that benefiting you?
Provisioning a user and system are a breeze. I can manage our directory from virtually anywhere and JumpCloud's ease of use allows me to quickly train additional staff to help with the daily IT operations.
Recommendations to others considering the product:
Take your time with the free 10 users, build out an implementation plan and take advantage of JumpCloud's knowledgebase.


    Ambrose S.

Awesome tool for managing role-based access

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
While I came to JumpCloud for the RADIUS and LDAP servers, the systems features are perhaps the most surprisingly useful. All of our servers now run the JumpCloud agent, allowing the right people to access the right servers using their public keys, with a super simple setup. On top of that, I'm able to require TOTP MFA for access to our production environment, which helps immensely with my compliance requirements.
What do you dislike about the product?
JumpCloud is still pretty young as a product, and there are some places where obvious ease-of-use features haven't been implemented yet (like group-based sudoer privileges on different systems). For the most part, I've been able to make those features work via the API, but as the product matures I expect that will get better.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to:
1) implement password complexity and change requirements across services
2) implement 2fa (including over services that don't natively support it)
3) manage role based access to restricted services
4) provide an SSO portal
5) provide RADIUS server for wifi and vpn access
Recommendations to others considering the product:
Most services we've integrated with don't claim to support JumpCloud (instead listing the more common competitors), but since JumpCloud uses the same SAML approach, it works anywhere any of them work.


    David N.

Great product, great support staff.

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
SSO & MFA, Ease of use via browser. Support access.
What do you dislike about the product?
having to re-connect to Azure AD (O365) on a regular basis.
What problems is the product solving and how is that benefiting you?
SSO & Radius integration with O365 in the cloud.


    Computer Software

Benefits of DaaS

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
JumpCloud is a big help in reducing work for System Administrators by taking out patching, server management, and many more daily and monthly tasks.
What do you dislike about the product?
Some of the limitations of the solution as they are features that are coming but with no clear date it makes it difficult to plan
What problems is the product solving and how is that benefiting you?
Freedom of local account management without the need of an always-on VPN.


    Doug H.

Jumpcloud is an amazing product!

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy it is to control users and machines.
What do you dislike about the product?
I've had a difficult time connecting the radius server functionality to my customers network. I have just recently started looking at taking my clients to that next level though.
What problems is the product solving and how is that benefiting you?
Very fast inexpensive active directory and machine control.