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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aditya R.

Very good RPA software

  • December 19, 2019
  • Review verified by G2

What do you like best about the product?
a most exciting feature about the Blueprism is its governance, it allows you to manage your automation processes very easily and effectively at the same time. I have experience with other tools in the market but blueprism stands out very uniquely and clearly with its vision and operation model.
Developing code is easy part once you are a bit familiar with the tool and to make a change in any existing process is also easy.
it has an inbuilt version control system that allows you to see your code inside the tool itself so you do not have to depend on other VCS.
reusability is higher as compare to other software in the market.
What do you dislike about the product?
probably the customer support part which I feel like that should improve and there are two separate sites for certification and portal which makes it a bit weird. I would like to target the certification part, particularly because if you want to change or need any help from it you will need to wait for 2-4 months at least.
What problems is the product solving and how is that benefiting you?
I am automating the repetitive work. I personally think that automation using blueprism will help any organization to save up some cost and for employees to focus on the more creative task like building the customer relationship.
blueprism is actually making automation easy by providing a direct connection to any to every application that we can use with windows, mainframe, web-hosted, java, Citrix, etc.
Recommendations to others considering the product:
this is very good software, I would recommend using it over others.
goods
governance
reusability
scheduling
easy to implement
secure

bad
customer support
certifications
certification support


    Julius Robin M.

If you love flowcharts or you hate hardcoding for automation, Blue Prism is your go-to application

  • December 04, 2019
  • Review verified by G2

What do you like best about the product?
Blue Prism is easy-to-use because most people are familiar with flowcharts. Mapping instead of coding makes it easier to troubleshoot. As an RPA developer, troubleshooting and debugging are both essential on my work which makes Blue Prism a nice platform to make robots. Blue Prism is also more stable than other Robotic Process Automation tools that I've used. Some of them make unnecessary skips in Excel rows while Blue Prism has an almost perfect error-free movement. If you are a fan of C# or programming languages that use the same context, Blue Prism also has "Code Stages" which utilize these. You can create your own stage type by putting a code inside a stage and use it on an object in Object Studio.
What do you dislike about the product?
Blue Prism's "spying" capabilities (spying here refers to the ability to integrate an application by capturing its objects for automation use) are a bit overwhelming compared to some Robotic Process Automation tools. The Blue Prism interface shows many elements whereas some other tools use a drag-and-drop style of capturing objects. In Blue Prism, you may get lost spying if you haven't mastered its interface.
What problems is the product solving and how is that benefiting you?
I have used Blue Prism in manipulating Excel spreadsheets, sending emails, uploading Output files to Box folders or SFTP, manipulating SAP, among others. I worked with Workday practitioners before to automate their processes and now I am currently working with payroll practitioners.
Recommendations to others considering the product:
Blue Prism is great for Robotic Process Automation. Carefully study the Foundation Training available and explore all features. Learning other programming languages is a plus too since there are Code Stages in Blue Prism.


    Logistics and Supply Chain

Enterprise solution with AI integration

  • November 26, 2019
  • Review verified by G2

What do you like best about the product?
Really stable, good architecture design and objects can be extended using coding so capabilities are almost infinite. Using skills and DX library let you sharing objects and development
What do you dislike about the product?
Old fashion interface, a look and feel renewal is needed. Blueprism is not very agile implementing improvement or solution evolution
What problems is the product solving and how is that benefiting you?
Any kind of automation with enterprise applications and systems
Recommendations to others considering the product:
Check your current and future needs, evaluate and go for it


    Ponrajkumar J.

RPA Tool

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Entering process automation involves flow chart so best understanding and good results error correction is also good.
What do you dislike about the product?
Very tedious process

Like solution explorer object explorer
What problems is the product solving and how is that benefiting you?
Many manual process we automated


    Navinkumar S.

First RPA Tool in my career

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Entire application Automation is flow chart based where I can easily understand the flow. We edit where ever we want
What do you dislike about the product?
Different modules like object explorer solutions explorer is quite confusing
What problems is the product solving and how is that benefiting you?
Problems like mail merge

Insurance premium audit

Benefits are High Return on investment


    SHOEB S.

Most Accurate RPA Tool is none other than Blue Prism!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
RPA is Robotic Process Automation , there are several RPA tools.
Blue Prism is the best RPA tool which is use to create BOTS for any repeated task or process done in a large scale business on daily basis.
Creating software BOTS is much easier in Blue Prism than other RPA tools.It provides more accurate output and time for execution is lesser than other tools.
The created BOTS can be scheduled and RUN accordingly.
Basic programming knowledge is sufficient to learn how to create a BOT and having knowledge of C# language will add a boost to your skills in creating BOTS.
What do you dislike about the product?
Blue Prism does not have free version and its learning resources are also limited than other tools available in the market.
What problems is the product solving and how is that benefiting you?
Being a RPA developer it was a great experience using Blue Prism tool. I have used it for automating web based applications which provides the best result in web services than other tools!


    Telecommunications

leading Tool In RPA

  • October 21, 2019
  • Review provided by G2

What do you like best about the product?
concept of Workqueues is one of the Best thing Blueprism. it is usefull in Load balancing and while dealing with huge amount of data
What do you dislike about the product?
it doesnt have any recording options , like Automation have webrecorder. it is one of the draw back in this tool.
What problems is the product solving and how is that benefiting you?
while dealing with huge data if the Bot failed in the middle also if workqueues is used it will process the record from where it was failed previously.
Recommendations to others considering the product:
based security concerns , blue prism is one of the best tool in the present market.


    Faisal N.

Blue Prism - best tool for automation

  • October 20, 2019
  • Review provided by G2

What do you like best about the product?
blueprism is an RPA tool which holds the capacity of virtual workforce powered by software robots.this helps the establishments to automate the enterprise operations in an agile and price-effective manner.this tool is mainly based on java programming language and offers a visual designer with drag and drop functionality. so when we open the blueprism tool we will clearly see we have a dash board and where we have to just drag and drop functionality. this tool was formed in 2001 and offers a top down approach. so since it uses java it uses inheritance,encapsulation and it has various kinds of flow charts when we see the dash board.
What do you dislike about the product?
using blueprism i do not see any kind of dis advantages in the platform
What problems is the product solving and how is that benefiting you?
blue prism offers various kinds of features such as secure and accurate . there is no bound to number of processes which needs to be executed so basically we can execute any number of processes at a given instance of time and blue prism makes sure that it delivers secure and accurate results to any number of processes we wish to automate . blue prism also provide robust features like load balancing ,data encryption and end to end auditing . so every change that occurs in the automation task is audited and is related back to the user related to it. it also has the features of scaleble and resilient, 24*7 workforce, Analytics, data security and abstraction, provides cloud support.
Recommendations to others considering the product:
i recommend others also to use blueprism as this is the best automation tool.


    Information Technology and Services

Awesome tool to do Automation of your process

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
Entire blue prism is well thought of. Love the tool, it's components, security, UI, control room. Very well designed for the community.
Support team is also great. Resources available are awesome.
What do you dislike about the product?
The OCR engine needs to be strong in the blue prism so that we can confidently use it.
What problems is the product solving and how is that benefiting you?
Automating the legacy process


    Food & Beverages

Blue Prism on a developer's POV

  • October 15, 2019
  • Review provided by G2

What do you like best about the product?
What I like about Blue Prism is that it makes understanding workflows easier since it uses common flow chart diagrams. Even if you're not a really technical user you would understand it.
What do you dislike about the product?
What I find least helpful in Blue Prism is that it is unable to process thousands of excel rows and I find the spying and scraping ineffective in automating web based application and some windows application compared to its competitors
What problems is the product solving and how is that benefiting you?
We have automated SAP and a website using blue prism.