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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Akash K.

Amazing automation tool

  • October 06, 2021
  • Review verified by G2

What do you like best about the product?
Easy to build the process, logics and We can create a good design as well. Work queues are the best part of blue prism and building logics with taging alsi good. And working with SAP I like more as we can add code quickly. Scheduling part also a good option provided in blue prism as we dont need to manually run every time and we can directly schedule the bot and blue prism will automatically trigger at that particular time we mentined. Closing applications like SAP, IE it will work very effectively. And recently we found a option like we can directly get from SAP to collection so we dont need to waste our time in saving excel in other place and read that again.
What do you dislike about the product?
Spying can be improved when we work with browsers like IE.
What problems is the product solving and how is that benefiting you?
Problem: When I worked with browser spying only, I faced issues.
Benefit: When we work with the SAP, we can add code very easily and it will work very efficiently.
Recommendations to others considering the product:
Good tool to use for automation. I highly recomend this tool for the automation and also we can learn this tool very easily also some training centers are available for the learning. This is the best tool for the unattended automation. I am working on this since 2.5 years and I never faced anything like which cannot be automate here. Goahead with the blue prism for the best future. And also there are some levels of exams for the certification like basic developer, Expert and solution designer. Certificate is valid one and it helps to get job easily.


    Kishore K.

Learning Automation made easy

  • October 04, 2021
  • Review verified by G2

What do you like best about the product?
I liked the flowchart design as it resembles the actual process flow. Anyone who sees the code's main page can understand what the bot does if developed using best practices and naming conventions. The best part is no coding experience is required and helps to develop ones Logic thinking. I could learn Blueprism in matter of 3 weeks, thanks to University tutorials. The Blueprism competion has opened ways to know and learn more new things. i started the development with minimal coding understanding and now after 3 years of working as developer i feel i have upskilled to the expert level in my areas of work.
What do you dislike about the product?
I find that the OCR has got scope for improvements. The Blueprism crashes sometimes and we have got the best support from Blueprism support team to resolve the same. I could experince it reduced a lot over months.
What problems is the product solving and how is that benefiting you?
We are making our Supply chain more efficient, reliable with minimal errors. So far, with the use of Blueprism we have saved a lot of time and money. This automation using Blueprism adds value to my Organization. We are happy that we are in the market trends to bring RPA to our employees. I have built reusable objects that has made the automation much more quick and easy. The integrations to DLL, C# scripts. are added advantages, making more open to work with fexibility.
Recommendations to others considering the product:
The UI can be made look attractive with some graphics.


    Naveen R.

Intelligent Automation using Blueprism

  • October 04, 2021
  • Review verified by G2

What do you like best about the product?
Blue prism digital would help to implement digital technologies. I would like the technologies such as Decipher, Capture, Automation Life Cyscle Management, Interact
What do you dislike about the product?
BluePrism Decipher would be taking more time to extract data from documents. The interact form portal was very slow to create. It would require more documents with examples to understand the concept of Blue Prism digital technologies
What problems is the product solving and how is that benefiting you?
Blue prism helped to digitalize the Problem Definition Document. Decipher allowed to extract the text from Read-only document and scanned document. Interact form would help the users to feed the data in the Application. Blue Prism helps automate the Business process.
Recommendations to others considering the product:
I would recommend Blueosim to all users to automate business processes and to digitalize the data. It makes it more efficient the business process, and it would save time for Business.


    Information Technology and Services

One of the best RPA tool in market with powerful actions available to tackle any automation

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Simple UI. Drag and drop functionality. Lots of reusable components are available on the Digital Exchange portal. So many tutorials on blue prism university for learning. Highly active community.
What do you dislike about the product?
UI needs improvement. Ideation and community portal can be enhanced further to have a better user experience.
What problems is the product solving and how is that benefiting you?
Logical problems, Web automation, Document processing, Data Reconciliation process, etc.


    Computer Software

Good and stable RPA tool.

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
Very intuitive interface, very good knowledge base.
What do you dislike about the product?
At a time when I used it daily, academy was not available to users which don't have licenses, this stops new users from getting to know the tool.
What problems is the product solving and how is that benefiting you?
Automating rule-based processes and repetitive tasks.


    Information Technology and Services

I think BP is best RPA tool. Most secure, strong infra and very easy to trouble shoot.

  • September 17, 2021
  • Review verified by G2

What do you like best about the product?
Troubleshooting Features I really like. Its very easy and in debug mode also we cna change values and continue the debugging
What do you dislike about the product?
Scrapping comparatively complex. Sometime it hangs which really irritates sometime
What problems is the product solving and how is that benefiting you?
SAP repetitive, Citrix automation
Recommendations to others considering the product:
Highly Recommended


    Sreyas V.

Enterprise Level RPA Tool But Requires Improvement

  • September 12, 2021
  • Review verified by G2

What do you like best about the product?
Managing processes via the control room is more efficient when compared with other RPA tools. Separation of concerns is done very efficiently as the process is broken down into Process and Object Studios, respectively. Blue Prism queues are much more customizable and advanced when compared with UiPath queues.
What do you dislike about the product?
There is no specific framework such as RE Framework, which we can use as a standardized input. Exception handling is more demanding when compared with other RPA tools. Development is time-consuming when compared to other RPA tools. It also lacks a wide variety of ready-to-use activities.
What problems is the product solving and how is that benefiting you?
Excel automation, extracting data from the screen and updating the same in excel, Queue utilization, multi-bot use cases for handling large volumes of data. Some of the domains that I have used Blue Prism automation are Human Resources, Trading etc
Recommendations to others considering the product:
If you are looking for a system to system integration facility, then i suggest BluePrism is the tool to go for it as it provides good operational scalability and has a high execution speed compared to other major RPA tools. Blue Prism provides great control and scalability to the processes implemented.


    Business Supplies and Equipment

BluePrism Automation

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
great exception handling makes processes more robust
What do you dislike about the product?
it takes more of engineering mind set for employers to design
What problems is the product solving and how is that benefiting you?
mostly automation of manual but repetitive work


    Electrical/Electronic Manufacturing

Best user friendly and more secured automation tool in IT industry

  • August 20, 2021
  • Review provided by G2

What do you like best about the product?
Blue prism is more secured for sensitive information and very high cost for automation tools. since i have been using past one year this tool. Simply the stages are fantastic, like just drag and drop. From a security perspective, we have great features like credential management to store username and passwords.
even not technical people also easily can learn and create the bots.
bot work speed is fast compare to manual work. we can completely send mails from outlook with bot only.
api integration is good and we can create scripts for sap
What do you dislike about the product?
I dont see any regret here but cost is high compare to other tools.
What problems is the product solving and how is that benefiting you?
we have reduced time and project cost as well. by using one runtime resource(bot) we are running ffour process daily with out stop.
this is fantastic work i can say that.
no need to wait for someone. directly bot will pick up the ticket and process them and send email to customer notification.
strong recommended


    Dinesh S.

No 1 Tool in RPA Technology

  • August 01, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use RPA Tool. The great Support team for any query. It is best for robust process automation.
Darg and Drop activity option is available. Good feature to work with huge data.
What do you dislike about the product?
Previously blue prism was not available for the community, but now it is available. Second is the price of that product is very high.
What problems is the product solving and how is that benefiting you?
I am learning this product.