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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Francisco V.

Great tool, has a great flow and is complete

  • September 28, 2022
  • Review verified by G2

What do you like best about the product?
The fact that the user develops in Flowchart makes it much easier to solve problems, being also one of the best tools to start with because it is very intuitive, in addition to being very good for developing in an office environment.
What do you dislike about the product?
In Blue prism I don't like the mapping, as accurate as it is, it's not very broad, a possible solution to these problems would be an update in the mapping so that it captures several items at once
What problems is the product solving and how is that benefiting you?
one of the main problems is the mapping, it is very accurate but it is not very broad, in the process in which I worked I managed to map correctly, however if it was necessary to capture several data from a page it would be extremely laborious, such as mapping a shopping site.


    Kepler A.

My review about SS&C Blue Prism - RPA | Robotic Process Automation, a flexible automation tool

  • September 27, 2022
  • Review verified by G2

What do you like best about the product?
It's flexible and easy to visualize what you are doing. The forums are very active. It's easy to find solutions to problems you struggle with, and many pre-built objects facilitate working with it.
What do you dislike about the product?
It's relatively hard to learn until you understand the tool and its functionalities. But this is a problem that comes with it's extensive range of tools and functions.
What problems is the product solving and how is that benefiting you?
It's very flexible and easy to visualize when compared to some of the other automation tools. It helps a lot in visualizing and solving exceptions, and this helps a lot in business performance.


    Consumer Services

Blue prism from a developer's vision

  • September 26, 2022
  • Review verified by G2

What do you like best about the product?
Blue prism is a great tool when it comes to speed of implementation.
What do you dislike about the product?
The little integration with other existing systems, and the difficulty to find content about solving problems on the internet.
What problems is the product solving and how is that benefiting you?
Automation of registrations, data collection from spreadsheets, interaction with browsers and internal applications, in addition to searching for data in a database.


    Chirag P.

Worldclass product being used by fortune 500 companies

  • September 26, 2022
  • Review verified by G2

What do you like best about the product?
scalable,excellent technical and operation support,various plan for enterprice and cloud applications.
What do you dislike about the product?
high cost due to this lower budget companies can't efford this software frequent. not even for poc
What problems is the product solving and how is that benefiting you?
Easy materials not available and no frequest webinars from blue prism company for new product for free webinar.


    Lilian G.

Usage experience

  • September 25, 2022
  • Review verified by G2

What do you like best about the product?
Ease of creating workflows in object and process creation.
What do you dislike about the product?
OCR reading is a little weak, so it is necessary to use third-party services, and low support in solving problems and delay in responding to tickets.
What problems is the product solving and how is that benefiting you?
Benefits in cost reduction and higher fidelity rate in relation to human errors.


    Ethan H.

Very good automation tool for business users

  • September 24, 2022
  • Review verified by G2

What do you like best about the product?
I found it very easy to learn and play with to create automation as a business user.
Browser automation worked great for me to download certain reports that I was doing earlier manually.
The latest version has a lot of advanced features and I'm planning to explore other products as well from Blue Prism like Hub, Interact etc
What do you dislike about the product?
The initial setup took me some time to understand the architecture and terminology.
It felt a little tough to set up SQL Server and Database for a blue prism to work, but that might be due to me being a business user and not much of a technical person.
Apart from this, I did not notice anything that I disliked so far.
What problems is the product solving and how is that benefiting you?
It helped me download multiple excel reports from our websites which was done earlier manually.
Also, it helped me manipulate excel reports that I download from websites and perform certain calculations on them.
I'm still exploring if Blue Prism can generate a dashboard report for me but that is on the learning track for now.


    V. Miraj A.

Blue Prism one of the best platform there is for automation. I have worked with it from 2015.

  • September 23, 2022
  • Review provided by G2

What do you like best about the product?
Queue Management and Security and easier to check the session logs for investigation.
What do you dislike about the product?
The dowside is that it does not allow coding directly in Python. However it has a away to run the script.
What problems is the product solving and how is that benefiting you?
Whatever the issues we have it is getting sorted through the brillian support team in BP


    Mateus S.

Very Fun and Cool.

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
The software is good, practical, easy to understand and understand, because its visualization is in the form of a flow, which facilitates the understanding of what was and is being built.
What do you dislike about the product?
I don't like the method used to search and rename some variables or pages as we always do this and it has to be done individually which ends up taking a long time.
What problems is the product solving and how is that benefiting you?
I think it currently covers almost all current market issues/bugs/defects that are related to platforms in this market branch and automations that are done manually.


    chirag S.

Perfect tool for low code RPA Automation

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use for beginners,
User friendly for non technical person,
Easy to learn
More scope to interface with almost all of the applications
Good academic material to learn and enhance the skills on blue prism learning portal.
What do you dislike about the product?
More scope to improve User interface interactions, Artificial intelligence and machine learning capabilities need to be improved compared to competitive market tools, Looking forward to a cloud-based studio.
What problems is the product solving and how is that benefiting you?
Manual verification of invoices is being handled by blue prism automation which in turn helps us to improve data extraction and errors, reduced turnaround, SLAs, and also manual team headcount.
Download of invoices through third-party applications via browser automation has increased speed and performance.


    Leonardo S.

Developer blue prism

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
Intuitive and easy to use, complete platform providing everything from conventional development to integration with generative systems, greatly facilitating development and optimizing project time, in addition to having several personalized packages with the possibility of using C# for created forms. Ease of creating credentials, managing queues and managing errors, making future maintenance and new attackers easier.
What do you dislike about the product?
Need to download to import non-native VBOS, not possible via native store
What problems is the product solving and how is that benefiting you?
Repeat Senvoles Executed by Robes, without a financial and commercial scope, transmitting human tasks. Tasks that previously took hours, after automated were performed at a much shorter time, generating a high reorn in the medium term for the company.