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Insightful Review on Kore.ai: Strengths and Areas for Improvement

By Information Technology and Services
on 11/13/2024

What do you like best about the product?

Kore.ai's powerful NLU enables chatbots to understand and respond accurately to user queries. It effectively handles various intents, making interactions smooth and intuitive.

What do you dislike about the product?

While Kore.ai provides extensive capabilities, some advanced features can have a steep learning curve, particularly for new users or those without technical expertise. Setting up complex workflows may require additional time and effort.

What problems is the product solving and how is that benefiting you?

Kore.ai addresses several key challenges, bringing significant benefits to businesses and enhancing customer experience:
Automating Customer Service
Streamlining Workflows and Processes
Supporting 24/7 Availability

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