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Solid Subscription Billing eCosystem for B2B Digital Transformation
What do you like best about the product?
The Zuora framework makes it easy to delight customers with an intuitive subscription management billing and reporting environment.
What do you dislike about the product?
Some of the basics around reporting and business user UI are less intuitive.
What problems is the product solving and how is that benefiting you?
Managing the complexities of self service subscriptions.
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Still implementing
What do you like best about the product?
We like the workflows and the way Zurita is writing helping the company to have a full implementation
What do you dislike about the product?
Sometimes the zuora team does not look to have the experience needed. Also overbooked and assigned to multiple projects at the time. They go to the book and does not finish to put the client cap
What problems is the product solving and how is that benefiting you?
We are solving the Illini, revenue recognition and invoicing.
Review by shravanthi
What do you like best about the product?
Support is good. Billing and payments are handled well. And work flow feature is good.
What do you dislike about the product?
Promcode app need lots of enhancements. direct ACH payments needs to be done. need more features in advance payment retry.
What problems is the product solving and how is that benefiting you?
rev recong is sloved
Easy to use
What do you like best about the product?
It's very to use as well as taking out most of my billing pro-ration issues
What do you dislike about the product?
earlier it was not much customizable. but with new Zuora platforms it's going solve this problem
What problems is the product solving and how is that benefiting you?
billing issue
Zuora is alright!
What do you like best about the product?
They have already built so much to help make SaaS easier.
What do you dislike about the product?
Does not work well with our business model with rolling window usage
What problems is the product solving and how is that benefiting you?
Solving invoicing and it's good to have the automation.
great
What do you like best about the product?
great platform, we've been using zuora for a while now - great to not have to worry about storing customers payment information
What do you dislike about the product?
...a bit pricey and a huge commit if we dive deeper into the zuora platform
What problems is the product solving and how is that benefiting you?
handles storing customer payment methods
A SAAS software designed subscription
What do you like best about the product?
A software that focuses on subscription and recurring revenue.
Good catalogue and simple interface
Good catalogue and simple interface
What do you dislike about the product?
Lack of good integration with sfdc
Limited automation for usage load
Multi entity makes reporting hard
Limited automation for usage load
Multi entity makes reporting hard
What problems is the product solving and how is that benefiting you?
Subscription billing and usage billing
Clear billing forecast
Clear billing forecast
Zuora does what it should...
What do you like best about the product?
After migrating from an internal billing system to a 3rd party billing solution that almost killed our company, we migrated to Zuora. Quite simply, it works and we look forward to adding different applications as we grow. At this point, we have a simple product offering and do not need RevPro. However, I envision we will one day so am glad that Zuora is ahead of my needs - not the other way around.
What do you dislike about the product?
I believe some of the reporting is cumbersome making it difficult to get all the stats on our business.
What problems is the product solving and how is that benefiting you?
We are automating revenue recognition. It will allow us to grow with fewer finance people.
Recommendations to others considering the product:
Use it!
Zuora is a useful Subscription Billing platform
What do you like best about the product?
Easy to setup products. Easy to add custom fields to suit your business and easy to use APIs for fallout notifications.
What do you dislike about the product?
Limit of 50 custom fields per object could be an issue when we have complex products and use cases.
What problems is the product solving and how is that benefiting you?
Trial subscriptions. Subscription management.
Easy to use platform
What do you like best about the product?
Creating subscriptions and Billings in one place is so convenient. Overall the user interface is intuitive and easy to use.
What do you dislike about the product?
Subscriptions can be inflexible at times
What problems is the product solving and how is that benefiting you?
Helped in efficiency generating recurring Billings.
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