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Great billing platform
What do you like best about the product?
Easy to use and apply to your subscription model
What do you dislike about the product?
It times out too quickly when not in use
What problems is the product solving and how is that benefiting you?
Monthly billing
Recommendations to others considering the product:
Go with it, it's a little engine that could. You put things in and it spits things out that you need.
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Good product and support
What do you like best about the product?
I like the subscription product and billing
What do you dislike about the product?
Complex solution and need to cater better UI
What problems is the product solving and how is that benefiting you?
Need to know more about salesforce to zuora api integration
Purpose built subscription solution
What do you like best about the product?
Zuora integrates with other solutions like salesforce, avalara, and worldpay.
What do you dislike about the product?
It can be difficult to upgrade to the newest salesforce package when there's been significant improvements to the object.
What problems is the product solving and how is that benefiting you?
Having all our customer data in one system
Recommendations to others considering the product:
Rethink current processes. Consider changing instead of implementing custom processes that aren't in zuora's wheelhouse.
Zuora Billing Administrator
What do you like best about the product?
A ton of features and easy to use after a short learning curve
What do you dislike about the product?
Would be nice if I could move search input window from left side to right side
What problems is the product solving and how is that benefiting you?
We now have Monthly Automated Billing
Zuora Billing Process
What do you like best about the product?
Automation for E-commerce - Easy to use
What do you dislike about the product?
necessary manual work that involves any form of customization
What problems is the product solving and how is that benefiting you?
*quick processing of order as we have many transactions
*easy to integrate to SFDC fro employees
*easy to integrate to SFDC fro employees
Recommendations to others considering the product:
make easier to customize
Experience negative and positive things.
What do you like best about the product?
The best thing is the quote characteristics and the reports. I think that the functions of Zuora are very solid and work according to my requirements.
What do you dislike about the product?
The customer service is poor and the integration with Salesforce is very deficient and cumbersome. It lacks good integration characteristics.
What problems is the product solving and how is that benefiting you?
Some drawbacks of quotation and creation of reports. Although we obtained negative results with the integration with Salesforce, we were able to improve some aspects of our work environment.
Recommendations to others considering the product:
Of course I recommend it, but I expected better results. In future versions I hope they improve noticeably.
Gets us what we need when we need it
What do you like best about the product?
Zuora gets the job done for us to be able to create a quote quickly and efficiently
What do you dislike about the product?
It took a little bit of time to get the hang of it, more than I expected.
What problems is the product solving and how is that benefiting you?
Creates quotes on-demand, efficiently
Great Insights and Analytics using Zuora
What do you like best about the product?
I still love the way it provides great analytics for one's business. Awesome services. One of a kind I've ever used
What do you dislike about the product?
Awesome like I said. No setbacks at all for me
What problems is the product solving and how is that benefiting you?
Got great insights for our business on it. A great way for business revenue drive.
Recommendations to others considering the product:
Nice for business analytics.
Sr. Revenue Analyst
What do you like best about the product?
Robust enough to automate all AR functions
What do you dislike about the product?
Lack of customer facing capabilities like a payment portal
What problems is the product solving and how is that benefiting you?
AR automaton
Recommendations to others considering the product:
You are able to fall inline with Zuoras sweet spot of recurring subscription model.
Zuora, Good tool for all types of invoices.
What do you like best about the product?
Zuora is an ideal tool, a quick creation of all types of invoices and payments, in a simplified way, thanks to its redesigned and built-in templates, which are configured, all types of data, percentages and other necessary data to make payments and bills agilely.
What do you dislike about the product?
you need to have extensive experience in programs, accounting, sales or similar, for the correct use of this software, since its configuration is not as simple as it seems, and to give it an appropriate use, you must have experience with this type of Applications, for novice users, can be difficult to use.
What problems is the product solving and how is that benefiting you?
All billing is created in a digital way from the smallest to the largest payments, in this way you can automate many sales ares processes and get better results. In addition, the creation of digital catalogs, for many of our laboratory samples, are made using the tools available to Zuora and are kept more orderly and easier to access.
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