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A pretty good experience in viewing mode
What do you like best about the product?
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previous page without closing what you are viewing.
What do you dislike about the product?
The menu on the left, I never use it, it takes you out of the Account you are looking at and exits you completely. I wish I had more access to the payment details, not just "Processed", "Posted", and "Error", but this might be the settings of my profile by the company.
What problems is the product solving and how is that benefiting you?
It shows the Invoices, Subscriptions and their details; it's what I generally need for my job
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ZUORA--A great accounting software
What do you like best about the product?
* A single platform for all accounting and finance for a product
* Friendly interface and easy to learn
* Each sub category for accounts, billing and payments as well as integrated reporting
* Friendly interface and easy to learn
* Each sub category for accounts, billing and payments as well as integrated reporting
What do you dislike about the product?
* The problem is in automation of exporting invoices to ERP like Nav
What problems is the product solving and how is that benefiting you?
* we use Zuora billing as source of invoicing about our cloud hybrid product.
* The unified solution helps us in managing billing and payments of single area of business product
* The unified solution helps us in managing billing and payments of single area of business product
i would say it in one word, "Professional"
What do you like best about the product?
the UI, that pretty easy to use and business applications is also easy
What do you dislike about the product?
i don't like the new update, the user interface change
What problems is the product solving and how is that benefiting you?
By using Zuora Billing, businesses can automate their billing processes, streamline their workflows, and improve their accuracy and efficiency. This can benefit businesses by reducing the time and costs associated with billing, improving their cash flow, and enhancing their customer experience. It also allows businesses to easily upsell and downsell products or services, as well as manage complex billing rules and usage-based charges.
Great for enterprise management, but a beast to maintain
What do you like best about the product?
It was able to automate much of what we needed for subscription management, revenue cycle, revenue recognition, etc.
What do you dislike about the product?
It was a constant challenge to have our internal teams work to make sure everything was setup correctly with Zuora. It was also pretty pricey, and the teams we worked with were scattered/unable to help often.
What problems is the product solving and how is that benefiting you?
Revenue recognition, future amendments for change of subscription periods. Creating and managing products/pricing integrity.
Easy to navigate, Give accurate data
What do you like best about the product?
I get a lot of assistance from Zuora, especially with data extraction. I can complete my assignment ahead of schedule because the data is accurate.
What do you dislike about the product?
For me, there is no downsides in using the Zuora Billing.
What problems is the product solving and how is that benefiting you?
Giving accurate data, user friendly. With this, I can finish my task ahead of time.
Zuora Billing system
What do you like best about the product?
Though it's a traditional billing system, it's clear, user friendly UI, easy maintenance for invoice creation.
What do you dislike about the product?
Sometimes, server would be down and upgrades are not flexible for changing builds while intergrating across platforms
What problems is the product solving and how is that benefiting you?
Customer accounts are captured from integrated salesforce system which my current uses.
Excellent subscription based billing paltform
What do you like best about the product?
Zuora is billing subscription based platform which is robust and felxible paltform. It provides outstanding technical and customer support and it will hold your your hand until you're finally issue got solved.
Zuora is integrated with salesforce so quote can be made in salesforce and will automatically create subscription with Zuora. Zuora have incredible interactive learning center and get different badges on Zuora certifications.
Zuora is integrated with salesforce so quote can be made in salesforce and will automatically create subscription with Zuora. Zuora have incredible interactive learning center and get different badges on Zuora certifications.
What do you dislike about the product?
Sometimes get frustrated with how to deal with how it send to zuora biling but for the most part I don't have much to complain about.
What problems is the product solving and how is that benefiting you?
Zuora Billing is a subscription management and recurring billing platform that offers several solutions to help businesses manage their subscription-based services.
Flexible subscriptions management, automated billing process, revenue cognitions and reporting. We also make our own Self service management tool for clients to get all details in one place and check their own subscriptions due or payment or deadline data reacted to their own subscriptions
Flexible subscriptions management, automated billing process, revenue cognitions and reporting. We also make our own Self service management tool for clients to get all details in one place and check their own subscriptions due or payment or deadline data reacted to their own subscriptions
Zuora Has been one of the best decisions we have made for modernization and localization
What do you like best about the product?
We like that it is designed for both corporate-level accounting as well as consumer-level billing and it is already audit ready. We also love the additional modern payment methods that it brings to the table for our consumers with the likes of apple pay, google pay, and amazon pay, you can nearly take any and all forms of payment with proper integrations.
What do you dislike about the product?
One thing that could use improvement is the integration with our existing custom in-house billing systems. The integrations with backend processes to facilitate subscription creation, cancelation, and extension have taken longer than expected. That being said the zuora team is responsive.
What problems is the product solving and how is that benefiting you?
Zuora is simplifying our corporate accounting and we are now able to apply the correct taxes localized all over the world and we are able to accept new forms of payment from different modern payment systems, like google pay and apple pay and amazon pay making our subscription accessibility easier.
Good product, gets the job done
What do you like best about the product?
The ease of finding the exact information you need has been crucial for me to diagnose customer issues
What do you dislike about the product?
Changes and implementation do require pretty significant technical analysis and skill set
What problems is the product solving and how is that benefiting you?
It's solving subscription billing and usage billing
Zuora Billing is Awesome!
What do you like best about the product?
Honestly, once you get used to the system and the way things work, it's pretty easy to use. It is especially beneficial in terms of customers who have contracts with us that span multiple years, and the way it groups said contracts together.
What do you dislike about the product?
The discount piece on invoices can be a bit difficult when it comes to discounts that should be applied at a line level (percent) or discounts that should be applied to the whole invoice (flat rate). We are still working through this between our billing team and our sales team (i.e., best practices).
What problems is the product solving and how is that benefiting you?
Zuora Billing is helping us in how we invoice customers, whether it is a single year deal or a multi year deal. It is also helping us figure out where the invoice lives, i.e., at the parent level or at the customer level, so that we can properly recognize revenue (through Zuora Revenue).
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