Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Efficient CRM Software
What do you like best about the product?
Most of things can be customize and easy to understand file structure.
What do you dislike about the product?
Most of the time need to do Quick Repair and Rebuild when make changes.
What problems is the product solving and how is that benefiting you?
Most can be covered by SugarCRM
- Leave a Comment |
- Mark review as helpful
SugarCRM for sales
What do you like best about the product?
I work from home so I use Sugar as my CRM and it really does keep me well organized. Sugar easy to use and easy to navigate on your own without the help of a teacher. Sugar is not a waste of my time (which I have experienced with other CRMs). I can keep my documents, status and follow up vi the calendar function really helps keep everything in one place.
What do you dislike about the product?
Can't think of anything! Sorry but I have not yet used the mobile version so I can't yet review that.
What problems is the product solving and how is that benefiting you?
This is my database, my follow up system, my leads, my documents --- all in one easy to use system.
Recommendations to others considering the product:
It is the easiest CRM I have used.
Customizable, but difficult to integrate.
What do you like best about the product?
- Sugar allows for organizations of all sizes to set permission-based user roles which is extremely beneficial when you have a larger organization that needs to utilize such.
- Allows for customizable fields and reporting functionality.
- Has a document library that can host and link to client specific library's as needed.
- Allows for customizable fields and reporting functionality.
- Has a document library that can host and link to client specific library's as needed.
What do you dislike about the product?
- Sometimes it is almost too customizable and adds confusion and lack of efficiency/consistency
- Dated look&feel
- Difficult to integrate with other platforms.
- Dated look&feel
- Difficult to integrate with other platforms.
What problems is the product solving and how is that benefiting you?
- Having one place where our Operations and Sales departments can communicate and escalate client needs by tasking other employees within the company. This also benefit's managers in measuring work output.
Sometimes great, sometimes not
What do you like best about the product?
The ability to make changes yourself, as desired.
What do you dislike about the product?
The overall complexity, how difficult it can be to make a minor change work properly.
What problems is the product solving and how is that benefiting you?
Overall customer management. The case module is very effective for our business.
My relaible platform!
What do you like best about the product?
From my personal user view - It is very easy to use, easy to customise. The mobile app is fantastic, it also has offline connection. I have the information readily available when I need. The whole company uses it so every interaction with my customers is logged!
The outlook plugin with Sugar gives me an intelligence panel within my Outlook so I know who the person is that is emailing me, any active opportunities or cases etc all within Outlook - I don't have to open SugarCRM.
I also sell/implement SugarCRM to my customers - seeing how each and every one of them use Sugar opens my eyes so much more with what is capable!
The outlook plugin with Sugar gives me an intelligence panel within my Outlook so I know who the person is that is emailing me, any active opportunities or cases etc all within Outlook - I don't have to open SugarCRM.
I also sell/implement SugarCRM to my customers - seeing how each and every one of them use Sugar opens my eyes so much more with what is capable!
What do you dislike about the product?
For my day to day role, there is nothing really that i dislike about the platform.
What problems is the product solving and how is that benefiting you?
The whole company is sharing data, we save so much time by everyone utilising Sugar. We have it integrated with other programs we are using. We don't need to 'hunt' around for information relating to a customer.
We are able to forecast not only on opportunity revenue but what resources we will need. Every process we have is managed on SugarCRM.
We are able to forecast not only on opportunity revenue but what resources we will need. Every process we have is managed on SugarCRM.
It's Sugar and sometime sweet
What do you like best about the product?
It's cost effective and architectural integration flexible
What do you dislike about the product?
its reminder functionality and limitation of GUI customization
What problems is the product solving and how is that benefiting you?
Updating account information and creating prospects
Recommendations to others considering the product:
n/a
SugarCRM Review
What do you like best about the product?
SugarCRM helps to manage and monitor customer information, drive sales leads, sort out client requests and carry out additional sales and marketing functions.
Great to derive insights about the leads/accounts in creating informed business decisions.
SugarCRM can be accessed by mobile devices as it has the facility to enter prospect details seamlessly on a mobile device and can also be linked with a number of third-party applications.
Great to derive insights about the leads/accounts in creating informed business decisions.
SugarCRM can be accessed by mobile devices as it has the facility to enter prospect details seamlessly on a mobile device and can also be linked with a number of third-party applications.
What do you dislike about the product?
SugarCRM lacks a lot of CRM features and functions as compared to commercial on-demand CRM software systems in the market, the reporting and ease of access to content can be improved
What problems is the product solving and how is that benefiting you?
Managing the sales pipeline and reporting, analytics to derive insights into strengthening the sales pipeline is something I'm looking forward to. The lead life cycle is also is cleared visible.
Recommendations to others considering the product:
The UI/functionalities are to keep in mind, given the nature of the source. It can be customized as per the needs.
Easy
What do you like best about the product?
I really like how I can organize day to day within my book of business. It is nice to set tasks easily and see a calendar to make sure I don't over book a day.
What do you dislike about the product?
I hate how slow it can be and it seems to constantly freeze. When multiple people are looking at opportunities it tends to allow people to look at the same one even when they lock it.
What problems is the product solving and how is that benefiting you?
It is helping me manage my book of business of 2500 people most effectively.
Solid CRM
What do you like best about the product?
The best thing I like about Sugar CRM is how easy it is to filter my book of business and find customers in an instant.
What do you dislike about the product?
I wish I could integrate Sugar with other platforms, especially social media.
What problems is the product solving and how is that benefiting you?
A problem we are solving is stability. The system still crashes from time to time.
Recommendations to others considering the product:
If you need to manage large numbers of clients then this is a good option.
SUGAR CRM is great for small businesses
What do you like best about the product?
I like that it allows me to keep track of all of my communications with customers and it also allows me to take notes.
What do you dislike about the product?
I think there are better CRM companies for larger businesses but sugar CRM is really great for smaller companies.
What problems is the product solving and how is that benefiting you?
I am definitely a notes taker and sugar CRM allows me to take notes and make to do lists which ultimately helps me keep customers happy.
showing 521 - 530