What do you like best about the product?

There's a faceted search tool ("Advanced Search") that's well designed.

What do you dislike about the product?

Just finished a research project for a client with Reltio serving as a shared data portal and backend for several data cleanup systems. It's got serious, serious problems. They are being told things like "you have too many joins" for very straightforward relational data problems; and pageloads for things like populating dropdown menu options are in minutes. This client has a few million records, nothing unusual.

I don't know what the hell is going on in the backend, but the web UI falling over for very straightforward data entry tasks. Pageloads go to a crawl at 4pm ET; no one knows why (nightly cron jobs in China?). The data entry team goes home at 4pm, then works from home to finish their jobs after dark. It's not good.

What problems is the product solving and how is that benefiting you?

Shared data store with admin capability