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External reviews

765 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Law Enforcement

The best for monitoring

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
All the templates that come on the base package help monitor so many things
What do you dislike about the product?
Sometimes it’s difficult to figure out how to change stuff
What problems is the product solving and how is that benefiting you?
High CPU usage, network usage, memory usage.


    Utilities

Solarwinds adds value to an organizations infrastructure monitoring capabilities!

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
Event & Alert Management Tools - With Orion we have set thresholds for alerting on up/down, percent of bandwidth utilized, memory utilized, CPU utilized, disk space utilized, and much more.

Map Maker Utility - It lets us import any map - from an existing network diagram or topology map.
What do you dislike about the product?
A weak point in general for all the modules in Solarwinds is the reduced portability. The product is only available for Windows Server platforms. And our organization supports Linux Servers as well, which cannot be monitored by this s/w.
What problems is the product solving and how is that benefiting you?
It is helping us monitor our network and other infrastructure components to provided uninterrupted service to our customers.


    Information Technology and Services

very good

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
it's very comprehesive in even the core product. the add on products extend it's ability to monitor for things like databases and network device operations.
What do you dislike about the product?
some of the add ons are a bit costly and the more you add the clunkier the web interface gets
What problems is the product solving and how is that benefiting you?
we monitor everything but we do have lem or db.
Recommendations to others considering the product:
check out the online courses and demo


    Richard P.

Performance monitoring at another level

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
SolarWinds Server and Application Monitor allows monitoring to become much more than traditional monitoring. With SAM you can see the actual performance of the applications - what the end user experiences, not just what's happening on the hardware. There are many built in monitors so getting started is actually very easy.
What do you dislike about the product?
SAM is simple to set up, but can be complex to fully implement. This is actually a feature and a good aspect of the system, but can be difficult or discouraging for new users to the product.
What problems is the product solving and how is that benefiting you?
We now monitor what the users see. In other monitoring solutions you can see metrics on the servers and up/down status, but not really see performance. With SAM we get both.
Recommendations to others considering the product:
Download the free trial and see for yourself.


    Information Technology and Services

Solar Winds Support

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
This application gives us insight into what is functional and what is not.
What do you dislike about the product?
We receive crash reports pretty often, and incident reports.
What problems is the product solving and how is that benefiting you?
We use Johnson Controls and SolarWinds for similar roles, in overseeing.


    Health, Wellness and Fitness

SAM Does It All

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
Out of the box, you are ready to monitor your entire network. The agentless design makes it easy to deploy across your network
What do you dislike about the product?
Monitoring your entire environment may require multiple pollers There is a limit of 12,000 components per poller, which can be used up quickly depending upon what is being monitored.
What problems is the product solving and how is that benefiting you?
We were able to monitor all servers, their application status, and hardware components with a single tool


    Hospital & Health Care

Monitoring for any and all applications

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
The flexibility of the custom script monitors opens up the world for my app metrics.
What do you dislike about the product?
Lack of real-time polling capabilities without agents
What problems is the product solving and how is that benefiting you?
We monitor all of our infrastructure applications through URL checks, service and process monitors, performance monitoring, log file parsing, and custom *nix and PowerShell scripts for everything else.


    Sudheer R.

Recommended software if you are looking for a monitoring service

  • December 25, 2017
  • Review verified by G2

What do you like best about the product?
The best thing I like about this product is that it provides a complete solution to monitor and analyze data. Librato offers various services which help to understand data and offers wonderful visualizations. In addition, it provides services which can provide notifications of activity alerts on various metrics when they are done the processing.
What do you dislike about the product?
Librato team collaboration is not so good from my what I have heard. The team works independently and often provide less frequent updates. It would be difficult if the customer has a client to answer to.
What problems is the product solving and how is that benefiting you?
Real-time monitoring
Recommendations to others considering the product:
My company chose this product because it met client requirements. I cannot say that it goes same with your company too. There are many products on the market which offers similar service. Do proper research before considering this product.


    Eric B.

Near Real-Time Notifications when things go down

  • December 22, 2017
  • Review verified by G2

What do you like best about the product?
The dashboards and alerts that let us know when something is down, often before the phone calls and emails start coming in.
What do you dislike about the product?
The UI can be difficult to navigate at times as it's too cluttered, especially on smaller screens.
What problems is the product solving and how is that benefiting you?
Not knowing when servers, websites, etc are down or having issues.
Recommendations to others considering the product:
Configure your MIBs right and you'll have a great reporting tool with easy to see alerts in your dashboard and notifications. Extremely helpful for physical server monitoring in a world that's rapidly moving to virtual servers and cloud-based software as a service.


    Neil L.

Essential Monitoring For Your IT Environment

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
The ability for this software to give real time information about devices that you have added as well as to provide forecasting capabilities so that you can plan ahead.
What do you dislike about the product?
Setting up the some of the alerts are not as straight forward as I would like and you may have to do some custom scripts for some aspects depending on what you are trying to achieve.
What problems is the product solving and how is that benefiting you?
We are able to be alerted about any issues that occur on our network. Be it high CPU utilization, low disk space, virtual machine loss of connectivity, node disconnection and high link utilization. Thus allowing us to identify the issue quickly and implement a solution.