SolarWinds Observability SaaS
SolarWindsExternal reviews
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Middle-level quality for the middle-level money
What do you like best about the product?
They have an API, which is not really decent, but at least allows to do some basic bulk actions.
Their transactional checks are much better than others on the market have (at least, 6 months ago) -- it is the "scripted" language. When you need to create a lot of checks, at least, you don't need to click elements by mouse with some Chrome extension.
Also, price is very nice for amount of the reports which you can generate.
Their transactional checks are much better than others on the market have (at least, 6 months ago) -- it is the "scripted" language. When you need to create a lot of checks, at least, you don't need to click elements by mouse with some Chrome extension.
Also, price is very nice for amount of the reports which you can generate.
What do you dislike about the product?
It is not so stable as we want. Every month they have the outages of their site/web-interface, the checks sometimes are failing while everything is completely fine.
Also, the bulk changes are not easy neither through the API not through the web-interface
Also, the bulk changes are not easy neither through the API not through the web-interface
What problems is the product solving and how is that benefiting you?
External monitoring for the tons of web-sites and API's
Recommendations to others considering the product:
The price is adequate to the service quality
Solar Winds
What do you like best about the product?
very thorough but key info like Node serial numbers is missing
What do you dislike about the product?
Very slow. We nick named it "slower Winds"
What problems is the product solving and how is that benefiting you?
Monitoring capability system wide.
Recommendations to others considering the product:
Consider all aspects before switching
Good tool for overall monitoring, required more administration than I would like
What do you like best about the product?
The server and application monitor module in Solarwinds did a good job in discovering and configuring monitors for servers on our network. There was some configuration needed to get the product properly monitoring different types of servers (Ie SQL, SMTP) and some of the default alert thresholds were not in line with how our environment operates.
What do you dislike about the product?
There was more configuration and monitoring of the tool than expected and we were not staffed to handle the load that created
What problems is the product solving and how is that benefiting you?
Server and Application monitoring for health and uptime
Easy and efficient device monitoring
What do you like best about the product?
I use this tool to monitor and 150+ users access to our private server, which houses our electronic health record system. If they are having clinical/IT issues with the EHR system or any other software that they need access to for their job, I am able to remotely access their desktop and trouble shoot the issue.
SolarWind's chat function is especially helpful when working with users who are not in the same location as me, since we have multiple clinics and clinicians that work in patients' homes. I am able to shadow what they are doing, talk with them through the problem, and then take over and fix whatever patch/update/etc. that is needed.
The system itself is easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. It is also easy to add or remove users and associated devices.
SolarWind's chat function is especially helpful when working with users who are not in the same location as me, since we have multiple clinics and clinicians that work in patients' homes. I am able to shadow what they are doing, talk with them through the problem, and then take over and fix whatever patch/update/etc. that is needed.
The system itself is easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. It is also easy to add or remove users and associated devices.
What do you dislike about the product?
It would be nice if we could integrate it with our Mobile Device Management system (in the cloud) that we use to monitor our employees' iPhones. Our current MDM system is way less intuitive and far more clicky. Having to go to multiple cloud based sites can be frustrating.
What problems is the product solving and how is that benefiting you?
It allows me to solve a variety of users' IT issues. This in turn allows clinicians to get back to work is supporting their clients, and focusing their time on providing services. More services means more revenue and less stress for clinicians who are not tech savvy.
Clinical leadership can also use the product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors
Clinical leadership can also use the product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors
Recommendations to others considering the product:
Useful for IT managers and Quality control.
Solar winds
What do you like best about the product?
Love the management aspect of solar winds we use this for our managed services so we can highlight any servers needing attention.
What do you dislike about the product?
Difficult to configure and use and if this was easier this application would be a market seller.
What problems is the product solving and how is that benefiting you?
We use this application to manage our customers services that we provide. We can then tend to our servers proactively before they go down.
SolarWinds Server & Application Monitor review
What do you like best about the product?
Good product we use every day. I like customized reports I can create. The software does exactly what it's supposed to.
What do you dislike about the product?
Every little thing you monitor requires a license. I think, it should be per server/application instead.
What problems is the product solving and how is that benefiting you?
The software sends alerts in case there is a problem with a server or application.
Recommendations to others considering the product:
Good product. Keep it up.
Very useful tool
What do you like best about the product?
It is indeed a very useful tool for those who need to test their site's speed and thus discover which plugin or image is hindering the page loading performance.
What do you dislike about the product?
The tool is very good but often not very detailed in the results, which makes it difficult to understand what is or isn't influencing the site's performance.
What problems is the product solving and how is that benefiting you?
It has already helped us a lot to solve small problems related to the site's loading time, which would otherwise be very difficult.
SolarWinds Reviews
What do you like best about the product?
Use of use, simple to understand and deploy
What do you dislike about the product?
Lack of monitoring graphics, no graphical representation
What problems is the product solving and how is that benefiting you?
Network and infrastructure monitoring
Great monitoring tool
What do you like best about the product?
Out of the box it has quite the features
What do you dislike about the product?
Certainly needs training to get around the app/tool
What problems is the product solving and how is that benefiting you?
Can collect and provide hardware and application statistics to assist on decidion making.
Syslog server works well
What do you like best about the product?
It is a pretty good product to review logs and support is great if you need help or just want to learn about the system.
What do you dislike about the product?
There isn't anything I dislike about Solarwinds Kiwi syslog server
What problems is the product solving and how is that benefiting you?
Network monitoring, archiving logs for future use, alerts to suspicious activity.
Recommendations to others considering the product:
Their support is great to work with if you ever have any questions.
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