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External reviews

767 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

SolarWinds Server & Application Monitor

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
- SAM is very intuitive
- Easy to use
- agentless
- prebuilt templates to build monitors from
What do you dislike about the product?
- maintenance window is not built into the console
- support is lacking
What problems is the product solving and how is that benefiting you?
We are able to prevent many severity outages with the monitoring we have in place with SAM


    Joseph L.

In-depth metrics and information; confusing licensing system!

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
The depth and breadth of knowledge presented by SAM is fantastic, and the service specific polling/displays are intuitive and about as aesthetically pleasing as a monitoring system can be!
What do you dislike about the product?
I absolutely detest the licensing system! While I understand why it is how it is, it can be quite a lot of effort to understand how many licensed components one of my customers may require for a fully monitored stack.
What problems is the product solving and how is that benefiting you?
Database performance! Our internal DBs (including the SolarWinds database itself! ) were under a lot of strain; monitoring SQL enabled us to gauge why they were so slow.
Recommendations to others considering the product:
Understand the licensing model before you sign up! 150 components does not in any way equal 150 servers!


    Accounting

SolarWinds Server & Application Monitor

  • April 19, 2018
  • Review verified by G2

What do you like best about the product?
Good integration with virtualization monitoring product to link between server monitoring and the physical hosts the VM resides on.
What do you dislike about the product?
Product works best when used as a single pane of glass for your monitoring needs.
What problems is the product solving and how is that benefiting you?
Server/network/virtualization performance.


    Financial Services

Without SAM... I'm SPAM

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Here is why I can't do my job without SAM

1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted

2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing

3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
What do you dislike about the product?
Not allot, the cost of monitoring can be high across mid-size environments (especially once you add items like BPA and VM monitoring (full versions). Also like to see better integration with NPM (re: NetPath) in the future.
What problems is the product solving and how is that benefiting you?
Mainly

1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)

2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).


    Government Administration

Server and Application Manager

  • April 19, 2018
  • Review verified by G2

What do you like best about the product?
The ability to see the Server services, and detailed information about the servers and the applications that are running on them
What do you dislike about the product?
There is nothing I do not like about this product. It is a work horse
What problems is the product solving and how is that benefiting you?
Application performance problems and Server performance problems
Recommendations to others considering the product:
I would definitely buy this product again and again.


    Steven M.

Solar Winds Net Flow Traffic Analyzer is a Great Tool for your Troubleshooting Arsenal

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Solar Winds Net Flow Traffic Analyzer lets me see traffic patterns up to the minute, allowing me to troubleshoot bandwidth issues rapidly. Solar Winds Net Flow Traffic Analyzer also allows me to identify application issues, traffic issues, as well as end user bandwidth hogs. Solar Winds Net Flow Traffic Analyzer helps improve my ability to ensure our network is up and operational for our clients, tenants, as well as our employees.

Also, because Solar Winds Net Flow Traffic Analyzer integrates into our other Solar Winds products such as Network Performance Monitor, Solar Winds Server and Application Monitor, and Solar Winds End User Device Tracker, it helps us create a central dashboard where we can quickly identify problem areas and resolve them quickly and efficiently.
What do you dislike about the product?
Solar Winds Net Flow Traffic Analyzer takes a lot of time configuring unless you're good with seeing "Un-Monitored traffic"
What problems is the product solving and how is that benefiting you?
With Solar Winds Net Flow Traffic Analyzer, we have been able to identify chatty applications and have segmented them off our primary network. Also, Solar Winds Net Flow Traffic Analyzer has assisted us in being able to identify bandwidth hogs (end users) and disabled their access.
Recommendations to others considering the product:
It's not the end-all, be-all, magic bullet to solve all your issues, but is a great addition to any tool sets you currently use.


    Harmesh T.

Best tool in the market

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
It has compatibility with various devices
What do you dislike about the product?
Not available as Standalone - need NPM.
What problems is the product solving and how is that benefiting you?
It helps me to monitor and analyze the traffic from different devices like Cisco, Juniper, etc., Also with the dashboard which is very smooth to use, I can customize the report the way I want.
Recommendations to others considering the product:
Keep your objective clear and pre-requisites ready. That will ease out whole process during implementation.


    Jordan J.

Great Tool for any Network admin

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
The fact that I am able to narrow down bandwidth consumption between two endpoints and even a specific application being used
What do you dislike about the product?
That it is not possible to pull a single report combining the netflow traffic along with the SNMP circuit consumption. Like being able to determine how much of each circuit is being utilized by exchange traffic.
What problems is the product solving and how is that benefiting you?
To be able to determine what are affecting our circuit's that happen to be smaller, I.E T1


    Shawn D.

NTA Review for SolarWinds

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
I like the interface the best as it provides an excellent view.
What do you dislike about the product?
I can't think of anything I dislike yet. I have to use it more often to become 100% familiar.
What problems is the product solving and how is that benefiting you?
This helps us determine if there is any communication errors between endpoints or applications that we need 100% up-time on.
Recommendations to others considering the product:
None at this time


    Prashant S.

Netflow helps to update the bandwidth requirements

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
NTA shows bandwidth uses based on application and protocols and also covers many popular vendor. Top talker and top conversation reports helps in troubleshooting bandwidth issues.
What do you dislike about the product?
should include capacity planning reports for bandwidth usage based on history.
What problems is the product solving and how is that benefiting you?
bandwidth updates for certain circuits which needed it most.
Recommendations to others considering the product:
It helps in isolatinng bandwidth related issues and update line bandwidth if required.