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External reviews

766 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Murat A.

Master of Performance Recommendations and Monitoring

  • April 27, 2018
  • Review provided by G2

What do you like best about the product?
Proactive alerts helped me reduce downtime. PerfStack allows me to drag, drop, and overlay performance metrics from our systems data and multiple sources and data types on a single chart.
What do you dislike about the product?
I can't say any dislike about the product.
What problems is the product solving and how is that benefiting you?
Analyzed storage I/O performance and made forward plans according to these reports.


    Andres K.

VMAN - Excellent Manager

  • April 27, 2018
  • Review provided by G2

What do you like best about the product?
I like the way it helps me optimize performance in vSphere. Also I can solve some issues with it. It works great as a capacity planning tool. Nowadays the capacity of the platforma is everything so having this tool helps me control expansions that i need in my infrastructure.
What do you dislike about the product?
I don't like the reports. It should have more opening with the customized reports. The predictive recommendations didn't work as planned. The alerts didn't have enugh information. Also didn't work with some applications in my VM
What problems is the product solving and how is that benefiting you?
Infrastructure. Virtualization clusters
Recommendations to others considering the product:
Its a great tool. Its a great capacity planning tool, needs some needs some improvement


    Joshua R.

Minimal setup, Reasonable cost, excellent utility

  • April 26, 2018
  • Review verified by G2

What do you like best about the product?
I like that with Loggly and some software(Winston, Fluentd) I can capture, interrogate and analyze my application's log output across a variety of deployment platforms and arrangements.
I can log both my development and live servers to the same system and either join or separate their content at will. The existing collection tools for Loggly are very strong and the setup for those tools is incredibly easy. Beyond that they offer the necessary endpoints and formats to receive logs from a wide variety of candidates.

Everything from system logs on various servers to application and routing logs from custom solutions is available.

Loggly essentially runs an Elastic Stack on behalf of the user, and having set up some similar solutions to test, I can declare with confidence that the time and energy saved by *not* rolling my own logging solution(and thereby having to maintain my maintenance tools) is beyond measure.

Support is quick and helpful within reason, I've had nothing resembling a technical difficult caused by failure on Loggly's part.
What do you dislike about the product?
Cos:, While I think the price is reasonable for the amount of work saved, and at $99 a month it pays for itself immediately, placing things like the LiveTail feature(emulating tail -f) at a $250 a month price point is disappointing. Features like that are excellent at every level and I'm simply never gonna convince my superiors to spend more on our log solution than on the live servers it monitors.

Finicky: It's a pain to get your log data arranged so that the various features of the system come into play correctly. I still periodically get unparsed log entries because 2 consecutive log entries had different object signatures for the same field(including single objects vs arrays).

Query Language: There are a few ways to filter/limit data for display and analysis with Loggly, but sometimes things don't work like you think they will and it's not always clear why. Somtimes a query for field:'2' finds objects with field=2, but sometimes it finds nothing whatsoever. When this happens there's always doubt as to whether you structured your query wrong or if there's literally no data meeting the criteria to be found.
What problems is the product solving and how is that benefiting you?
Logs for server-side code are a right pain. Parsing and analyzing logs from a cluster of containers all outputting logs directly to console.log is a nightmare.

Simply put Loggly offers a robust system with simple inputs that allows you to funnel log data to a common, web-accessible location where it can be stored and interacted with in a number of robust ways. Before Loggly our hands were often tied if a user complaint fell into server code, there was simply not an easy way to parse logs from several servers, some of which may have been drained and terminated, and meaningfully determine what was going on.

Loggly gave me the ability to search and sort log data to find the source of problems.
Within a week of completing our integration of Loggly we were discovering the source and profile of bugs that had eluded us for 6 months.
With further adaptation of our web app to the new logging approach, we can start to see traffic patterns and analyse user behavior from the logs as well.

Lastly, Loggly prevents us from taking on a new maintenance and development project in order to analyze our main maintenance and development project. Loggly lets us break the potentially infinite chain of working on tools to work on tools.
Recommendations to others considering the product:
Look at their integrations, determine if you can use their tools to build the sort of structure you need.
Spend some real dev time reducing log noise(we ran a search for "console.log" and removed all of them, then went back and started adding calls to our logger explicitly and carefully) and building in the necessary components to standardize the log entry process.

Look into Fluentd, it's excellent for routing, filtering and translating logs, it can help as an adapter to make sure Loggly gets what it needs from where it needs.


    Telecommunications

A Powerfull Tool

  • April 26, 2018
  • Review provided by G2

What do you like best about the product?
The capacity to managed a huge quantity of equipments.
What do you dislike about the product?
there isn´t librarys with enough templates
What problems is the product solving and how is that benefiting you?
We have consolidate the issues in our servers, and we have a better control of alarms and changes
Recommendations to others considering the product:
Its a good tool but needs to be more easy to set up


    Lawrence B.

Solarwinds SAM is key to Infrastructure Monitoring

  • April 26, 2018
  • Review provided by G2

What do you like best about the product?
The easy to use UI is very appealing to new users within our business, and being able to import templates from their online community helps greatly with our business needs.
What do you dislike about the product?
There's nothing I really dislike about SAM.
What problems is the product solving and how is that benefiting you?
We are able to self heal services that have stopped/failed, and can send actions to restart them.


    Hospital & Health Care

Covers most of your needs

  • April 25, 2018
  • Review verified by G2

What do you like best about the product?
I love that templates that come with sam and the ability to create custom checks.
What do you dislike about the product?
Nothing at the currently moment. Just need orion to address the 100,000 element limit per instance.
What problems is the product solving and how is that benefiting you?
Understanding trends that are happening in our environment, And with the custom scripts the ability to see if something is not configured correctly.
Recommendations to others considering the product:
If the solarwind product can solve the 100,000 element limit problem.


    Farhood N.

AWESOME.

  • April 25, 2018
  • Review verified by G2

What do you like best about the product?
Intelligent Discovery & Single Click Configuration
Database Availability Groups Status Checks
Individual Mailbox Database Details Views
Mailbox Database Storage Usage and Performance
Transaction Log Storage Usage and Backup Status
Mailboxes By Size and Percentage of Quota Used
Users by Messages Sent and Received
Individual User Mailbox Details Views
What do you dislike about the product?
Not enough and proper tools to monitor the hardware of servers. Specially the ESXi servers.
What problems is the product solving and how is that benefiting you?
SSL certs issues, hardware issues, application issues.
Recommendations to others considering the product:
Highly recommended to use as its easy to understand, to deploy, to configure, to use and to get support.


    Construction

Implementar enviroment more 500 nodes

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
Option of the to monitor software and hardware in a single module.
What do you dislike about the product?
So, my customer says about not can to be possible to monitor in real time. Or same times not have template done. I not have questions dislike.
What problems is the product solving and how is that benefiting you?
Can to do inventory for enviroment.
Recommendations to others considering the product:
Mabe to work in reall time.


    Telecommunications

Highly Customizable Product

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
Customization available with SAM Script Monitor
What do you dislike about the product?
Confusion around how to drill into AppInsight details
What problems is the product solving and how is that benefiting you?
Powershell automation - saving time, SQL/Exchange/IIS detailed problems via AppInsight
Recommendations to others considering the product:
Keep doing what you're doing


    Telecommunications

It is a simple yet powerful tool for monitoring server and applications.

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
I like the fact that Solarwinds had made many improvements over the past years and now they have alot of modules and products that complements each other. for SAM, it is a really powerfull tool for monitoring and knowing what is happening with the services/application. It leaves the guessing outfor us administrators. Really easy tool. You should try it now
What do you dislike about the product?
Well at first maybe you need to know a little bit more about what you want to monitor for the application part. but when you get the hand of it, its really simple and useful.
What problems is the product solving and how is that benefiting you?
We are monitoring our critical applications, like middleware, web services and crm. Before solarwinds SAM, we have a hard time troubleshooting when the applications went "Slow" or unavailable. Now with the insights of SAM, we can look for the root cause of the problems very quickly.
Recommendations to others considering the product:
You should try solarwinds with a demo and reach out to a partner or solarwinds directly. They can do a PoC and algo help you look for the best products for you needs. Make sure you know what are your needs and let them know what are you pain points.