SolarWinds Observability SaaS
SolarWindsExternal reviews
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SolarWinds NPM - Do not leave home without it
What do you like best about the product?
It is arguably the most user friendly network tool
What do you dislike about the product?
Syslog Viewer and Trap Viewer are quite outdated. Also, cannot easily turn web reports into SQL scripts
What problems is the product solving and how is that benefiting you?
We rely on NPM exclusively for monitoring health and availability for over 150 offices in the USA and many others around the world.
NPM (Network Performance (a)Mazing)
What do you like best about the product?
NPM provides actionable intelligence for your network. Real live proof and statistics to show management. For our company is has been a real driver for change, we moved from knock-off linksys cisco to real cisco based on NPM data and C's are incredibly happy with the investment.
What do you dislike about the product?
Currently have no dislikes regarding NPM. Product is actively developed and supported. There is nothing to dislike.
What problems is the product solving and how is that benefiting you?
We have solved network slowdowns caused by old faulty switches. 100MB switches slowing our 1000MB Network.
Recommendations to others considering the product:
Just do it, you will not regret it.
Solarwinds NPM
What do you like best about the product?
Summary dashboard makes it easy to spot problem areas in the network. Thwack community is great.
What do you dislike about the product?
Sales people are very aggressive. Customer support can be very slow.
What problems is the product solving and how is that benefiting you?
24/7 monitoring and alerting of our systems around the word.
Recommendations to others considering the product:
Look to the Thwack community before opening a support ticket. Play with the online demo at oriondemo.solarwinds.com.
NPM to monitor customer networks
What do you like best about the product?
What i like best is that NPM can give you a snap shot of your entire network, from networking equipment to servers. Giving you the tools the troubleshoot and fix just about any issue. It can be a performance issue, or it could be a a bottle neck someplace on your network.
What do you dislike about the product?
I don't have a issue with the product, it does everything it's expected to do, and constantly comes out with new functionality.
What problems is the product solving and how is that benefiting you?
We are a managed service provider, NPM allows us to monitor our customers network 24/7
You're going to want to monitor your network
What do you like best about the product?
Solarwinds gives us the ability to track all our network nodes, go back in time and assists in finding out what is causing a network bottleneck. there are a ton of features that come out of the box and has the ability to get customized to your hearts content. it has built in support for tracking wireless controllers other appliances. really great community on Thwack, you can get almost everything you want if you look hard enough.. but it may just take time to implement :)
What do you dislike about the product?
Some things don't really work the way you expect them to.. like the Poll now button.. running some jobs can really take a while. sometimes the page loads very slowly and i have noticed that if a page requests too many resources it can affect the experience of other users as well. other than the occasional service stopping, it seems to be reliable.
the technical support hold music is also pretty bland
the technical support hold music is also pretty bland
What problems is the product solving and how is that benefiting you?
We can make reports detailing circuit utilization over time, this gives us the necessary justification for upgrading. it has pretty decent reports for inventory and firmware versions. you can also make reports with SQL.
Recommendations to others considering the product:
be ready to spend time troubleshooting : )
it's good to have people that are already experienced with the tool, as it can be a little bit overwhelming to someone who hasn't used it. You also may want to spend time with your users and ask them what they want to see in dashboards.
it's good to have people that are already experienced with the tool, as it can be a little bit overwhelming to someone who hasn't used it. You also may want to spend time with your users and ask them what they want to see in dashboards.
SolarWinds NPM - But wait! There's More...
What do you like best about the product?
The intuitive GUI. The ease of installation. Agentless. Data visualization, ease of customization.
What do you dislike about the product?
The efforts required to upgrade and apply patches is still not as seamless as one would hope.
What problems is the product solving and how is that benefiting you?
IT Service and server availability. Hardware and software inventory. Capacity planning and forecasting. Enterprise Architecture documentation.
Recommendations to others considering the product:
Define your scope! Take a "Business" approach to customizing this product. Understand your business functions, service tiers, service owners and more. Understand what is important to them and avoid alerting on everything. Identify their need and customize SolarWinds to fill that need.
NPM and Orion are great I've been using for over 10 years
What do you like best about the product?
NPM makes it really easy to add / monitor / and alert on all things in your network.
What do you dislike about the product?
Upgrades were sometimes difficult in the past but that has been remedied with the single offline installer.
What problems is the product solving and how is that benefiting you?
It puts everything network in one place to see the status of our entire infrastructure.
Recommendations to others considering the product:
If you want easy to use software that's reasonably priced for monitoring your network NPM is it.
NPM -
What do you like best about the product?
NPM primary role is to monitor our store links to both onsite and cloud based systems. We utilize net path and net-flow data to maintaining our links and can easy identify and issues that may happen
What do you dislike about the product?
Be careful, licenses can get used up quickly if you're not careful.
What problems is the product solving and how is that benefiting you?
We are able to quickly and simply identify broken internet paths and link utilization issues with NPM. It is also good for planning
NPM is a valuable part of SolarWinds
What do you like best about the product?
Ease of use. I can quickly train support staff how to use NPM to assist in troubleshooting connectivity issues.
What do you dislike about the product?
NPM lacks the ability to perform custom sorting .
What problems is the product solving and how is that benefiting you?
We are able to monitor our Home Office, several data centers, as well as 1234 remote locations. NMP lets us quickly determine where an issue is occurring, and many times what the casue of the issue is.
NPM review
What do you like best about the product?
NPM is an excellent monitoring tool for any size network. Whilst it is easy for anyone to use, it is very powerful in the information it supplies. Both in graphical and report formats.
What do you dislike about the product?
I don't dislike anything about it. The product does everything it says it will do straight out of the box. And the fact that it's easy to use, makes getting information and alerting out of it a breeze.
What problems is the product solving and how is that benefiting you?
Any network problems can easily be picked up by using NPM. Everything that's being logged, can be alerted or reported on.
Recommendations to others considering the product:
The ease of this product make installation a breeze. In next to no time will you have usable data to report or alert on.
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