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External reviews

767 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Automotive

Solarwinds NPM

  • May 30, 2018
  • Review provided by G2

What do you like best about the product?
Summary dashboard makes it easy to spot problem areas in the network. Thwack community is great.
What do you dislike about the product?
Sales people are very aggressive. Customer support can be very slow.
What problems is the product solving and how is that benefiting you?
24/7 monitoring and alerting of our systems around the word.
Recommendations to others considering the product:
Look to the Thwack community before opening a support ticket. Play with the online demo at oriondemo.solarwinds.com.


    Jim S.

NPM to monitor customer networks

  • May 30, 2018
  • Review provided by G2

What do you like best about the product?
What i like best is that NPM can give you a snap shot of your entire network, from networking equipment to servers. Giving you the tools the troubleshoot and fix just about any issue. It can be a performance issue, or it could be a a bottle neck someplace on your network.
What do you dislike about the product?
I don't have a issue with the product, it does everything it's expected to do, and constantly comes out with new functionality.
What problems is the product solving and how is that benefiting you?
We are a managed service provider, NPM allows us to monitor our customers network 24/7


    Information Technology and Services

You're going to want to monitor your network

  • May 29, 2018
  • Review provided by G2

What do you like best about the product?
Solarwinds gives us the ability to track all our network nodes, go back in time and assists in finding out what is causing a network bottleneck. there are a ton of features that come out of the box and has the ability to get customized to your hearts content. it has built in support for tracking wireless controllers other appliances. really great community on Thwack, you can get almost everything you want if you look hard enough.. but it may just take time to implement :)
What do you dislike about the product?
Some things don't really work the way you expect them to.. like the Poll now button.. running some jobs can really take a while. sometimes the page loads very slowly and i have noticed that if a page requests too many resources it can affect the experience of other users as well. other than the occasional service stopping, it seems to be reliable.

the technical support hold music is also pretty bland
What problems is the product solving and how is that benefiting you?
We can make reports detailing circuit utilization over time, this gives us the necessary justification for upgrading. it has pretty decent reports for inventory and firmware versions. you can also make reports with SQL.
Recommendations to others considering the product:
be ready to spend time troubleshooting : )
it's good to have people that are already experienced with the tool, as it can be a little bit overwhelming to someone who hasn't used it. You also may want to spend time with your users and ask them what they want to see in dashboards.


    Peter M.

SolarWinds NPM - But wait! There's More...

  • May 29, 2018
  • Review verified by G2

What do you like best about the product?
The intuitive GUI. The ease of installation. Agentless. Data visualization, ease of customization.
What do you dislike about the product?
The efforts required to upgrade and apply patches is still not as seamless as one would hope.
What problems is the product solving and how is that benefiting you?
IT Service and server availability. Hardware and software inventory. Capacity planning and forecasting. Enterprise Architecture documentation.
Recommendations to others considering the product:
Define your scope! Take a "Business" approach to customizing this product. Understand your business functions, service tiers, service owners and more. Understand what is important to them and avoid alerting on everything. Identify their need and customize SolarWinds to fill that need.


    Defense & Space

NPM and Orion are great I've been using for over 10 years

  • May 29, 2018
  • Review provided by G2

What do you like best about the product?
NPM makes it really easy to add / monitor / and alert on all things in your network.
What do you dislike about the product?
Upgrades were sometimes difficult in the past but that has been remedied with the single offline installer.
What problems is the product solving and how is that benefiting you?
It puts everything network in one place to see the status of our entire infrastructure.
Recommendations to others considering the product:
If you want easy to use software that's reasonably priced for monitoring your network NPM is it.


    Retail

NPM -

  • May 29, 2018
  • Review verified by G2

What do you like best about the product?
NPM primary role is to monitor our store links to both onsite and cloud based systems. We utilize net path and net-flow data to maintaining our links and can easy identify and issues that may happen
What do you dislike about the product?
Be careful, licenses can get used up quickly if you're not careful.
What problems is the product solving and how is that benefiting you?
We are able to quickly and simply identify broken internet paths and link utilization issues with NPM. It is also good for planning


    Nathan W.

NPM is a valuable part of SolarWinds

  • May 28, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use. I can quickly train support staff how to use NPM to assist in troubleshooting connectivity issues.
What do you dislike about the product?
NPM lacks the ability to perform custom sorting .
What problems is the product solving and how is that benefiting you?
We are able to monitor our Home Office, several data centers, as well as 1234 remote locations. NMP lets us quickly determine where an issue is occurring, and many times what the casue of the issue is.


    Newspapers

NPM review

  • May 26, 2018
  • Review provided by G2

What do you like best about the product?
NPM is an excellent monitoring tool for any size network. Whilst it is easy for anyone to use, it is very powerful in the information it supplies. Both in graphical and report formats.
What do you dislike about the product?
I don't dislike anything about it. The product does everything it says it will do straight out of the box. And the fact that it's easy to use, makes getting information and alerting out of it a breeze.
What problems is the product solving and how is that benefiting you?
Any network problems can easily be picked up by using NPM. Everything that's being logged, can be alerted or reported on.
Recommendations to others considering the product:
The ease of this product make installation a breeze. In next to no time will you have usable data to report or alert on.


    Computer Software

Easy to use for non-network administrators

  • May 24, 2018
  • Review provided by G2

What do you like best about the product?
NPM provides insight into the network without being a network administrator. It is a easy to setup and maintain and provides data that would not typically be seen if you don't have the technical skills to get to that data.
What do you dislike about the product?
There is nothing I don't like about NPM. The only thing I wish Solarwinds did would be to include the services of NetFlow into NPM for a single lower price.
What problems is the product solving and how is that benefiting you?
Using NPM allows us to easily see the network performance of all devices on our network. We can use the data to see how much data is being pushed from our IIS servers or how much data a user is pulling from our filers. NPM also shows the performance of our Cisco switches which includes the network usage on each port, CPU usage for the switch, and also the health of the switches. NPM makes it easy for a non-network administrator to view all this data that would have never been seen otherwise.

The NPM NetPath service is also great to get an idea of connections speeds across your network. With complicated networks it would provide a deep look on how your network traffic is routed. You can also use NetPath to let you know if a service users connects to goes down (i.e IIS services, Facebook, etc...)
Recommendations to others considering the product:
Works great alone, but it works even better with the rest of the SolarWinds products to give you overall view of performance of your systems


    Health, Wellness and Fitness

Solarwinds Networ Performance Monitor Review

  • May 24, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of use of this product.
What do you dislike about the product?
Not much to dislike, I wish they would include a lab license with an unlimited license so I could test outside of my production environment.
What problems is the product solving and how is that benefiting you?
We need to know when our applications, servers, network gear etc are up.
Recommendations to others considering the product:
Easy to use and inexpensive. Works great.