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External reviews

767 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chris A.

Excellent consolidation of and access to server logs

  • July 24, 2018
  • Review provided by G2

What do you like best about the product?
Papertrail's searchability and aggregation makes it a stand-out product .
What do you dislike about the product?
It's very easy to run out of log space in a production environment which then quickly necessitates cost of service increases.
What problems is the product solving and how is that benefiting you?
Surfacing low-level issues that were being obscured by self-recovering processes or retrys.
Recommendations to others considering the product:
Once you figure the initial installation and get yourself on the correct account tier, you can manage your own infrastructure's disc space by deleting local logs.


    Banking

Very useful tool

  • July 24, 2018
  • Review verified by G2

What do you like best about the product?
Quick access to monitor servers and other applications as well.
What do you dislike about the product?
Getting granulated data can get frustrating...but that could just be training.
What problems is the product solving and how is that benefiting you?
Monitor SQL servers.
Recommendations to others considering the product:
Very useful tool.


    Computer Software

Monitoring Tool for the Applications we support

  • July 23, 2018
  • Review provided by G2

What do you like best about the product?
Monitoring the application in real time and getting the alerts on time is very important since the production line is very important and I hope this can be achieved by the Solar Winds. As per the current environment this Solar winds application
What do you dislike about the product?
As of now after reading the documentation I do not dislike any thing because everything seems to be perfect and suits our business model
What problems is the product solving and how is that benefiting you?
Monitoring the applications , Getting the alerts frequently after some production shortfall
Recommendations to others considering the product:
I would strongly recommend any of my peers to get this Solar winds


    Computer Software

Simple and easy to use but missing a lot of features

  • July 23, 2018
  • Review verified by G2

What do you like best about the product?
It's very simple to use and easy to get setup (support it good, their agents / log collection tools are good, etc.) There are lots of useful integrations. Overall it's reliable.
What do you dislike about the product?
It's very expensive! And lacks a lot of useful features like advanced log parsing (papertrail only does full text search - sending it JSON formatted logs is pointless). There are other emerging feature-rich solutions at a [much] lower price point - we switched to LogDNA.
What problems is the product solving and how is that benefiting you?
Papertrail is great for simple/basic log management.
Recommendations to others considering the product:
Simple and easy to get started with but very expensive in the long run.


    Consumer Goods

SolarWinds Virtualization Manager

  • July 20, 2018
  • Review provided by G2

What do you like best about the product?
SolarWinds Virtualization Manager is nice for getting a quick look at you virtual servers information.
What do you dislike about the product?
SolarWinds Virtualization Manager would be a lot better if it could alert you when something is wrong.
What problems is the product solving and how is that benefiting you?
Monitoring our virtual environment. the benefits is great if you have a bunch of screens that are displaying the information at all times.


    Hospital & Health Care

SolarWinds VoIP and NQM

  • July 19, 2018
  • Review verified by G2

What do you like best about the product?
Very versatile product. I feel like the data is accurate
What do you dislike about the product?
Some configuration can be difficult. GUI is not the most intuitive
What problems is the product solving and how is that benefiting you?
Shows how traffic is flowing and where there is an issue.


    Lee L.

Great tool for alerts

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Can setup alerts for for when servers are down or rebooted.
What do you dislike about the product?
I cannot think of anything that I do not like about it.
What problems is the product solving and how is that benefiting you?
It has helped our business be more proactive with security and alerts.


    Kris N.

straight forward and do what you planning to do

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
simplicity and immediate value you get. the efforts spent is very minimal to configure but great value to control your devices
What do you dislike about the product?
not really as a dislike but they are in progress to have pattern to all kind of devices
What problems is the product solving and how is that benefiting you?
I managed majority of the active component in my ex company as network infrastructure . you can prepare the configuration to set of devices and automatically amend the changes with ready provided credential
Recommendations to others considering the product:
i strongly recommend especially when it comes to immediate results and efficiency


    Steve K.

Loggly makes organizing and reviewing log data simple and fast

  • July 14, 2018
  • Review verified by G2

What do you like best about the product?
I really like the search capabilities - it makes it quite easy to go in and find exactly what I'm looking for, especially when there's a lot of data.
What do you dislike about the product?
Some of the tools feel a bit clunky, and the UI/X could stand for a bit of improvement.
What problems is the product solving and how is that benefiting you?
We needed a centralized location for log data for multiple servers, client apps, etc. Furthermore, we wanted a way for our team to be able to review the data without needing access to production systems.
Recommendations to others considering the product:
Make sure you realize that you may need to tweak exactly how you send your data


    Retail

Out of the box usability

  • July 13, 2018
  • Review verified by G2

What do you like best about the product?
Pre-built dashboards and alerts allow you to add your nodes and immediately get value.
What do you dislike about the product?
Picking and configuring device templates is either really easy or really hard. If you run in to an issue getting a device template working or understanding how they measure ingress/egress it is a steep learning curve.
What problems is the product solving and how is that benefiting you?
It is a go to in troubleshooting network issues. We identify and alert on our critical network paths. This enables us to be proactive instead of waiting for user reports.
Recommendations to others considering the product:
Run the free trial. You can see if it will work in your environment and integrate with your workflow. Ever software has it's quirks and SolarWinds lets you try pretty much anything for free. Take advantage of that.