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External reviews

766 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Short Review

  • July 31, 2018
  • Review verified by G2

What do you like best about the product?
The Simplicity and ease of access to have access to so many different machines. It also makes working outside of the office very easy and secure.
What do you dislike about the product?
Some of the reporting is very basic and the asset reports can only be done in bulk. Meaning when this is produced you still have to filter out thousands of "useless" information to obtain what you would like.
What problems is the product solving and how is that benefiting you?
Great reactive monitoring and great for determining when issues have arisen.
Recommendations to others considering the product:
Unsure - I have only used the product as a user.


    David N.

VividCortex has been useful to determine glaring inefficiencies and misconfigured system variables

  • July 30, 2018
  • Review verified by G2

What do you like best about the product?
I like the visibility VividCortex gives into our MongoDB servers. It has been helpful to check in periodically (1x a week) and see if there are problematic queries or consistently high CPU on a database server.
What do you dislike about the product?
Some of the graphs are pretty buried in the UI. This is largely the result of the app having so many different types of functionality.
What problems is the product solving and how is that benefiting you?
We try to optimize the performance of our existing MongoDB servers. Reconfiguring the iops on one of the servers helped alleviate CPU issues.
Recommendations to others considering the product:
Getting on the phone with a representative is a good way to get your team up to speed with the product and learn some industry best practices. Those insights can help make an immediate difference in the performance of you database servers.


    Information Technology and Services

It’s easy to have a big picture

  • July 30, 2018
  • Review verified by G2

What do you like best about the product?
With Solarwinds the dashboard make our life easier. We can see if a server/application is starting to have problems.
What do you dislike about the product?
I would say the way solarwinds count the licenses. Exemple for sql insight it’s something like 50 licenses for only 1 server
What problems is the product solving and how is that benefiting you?
We can see when a server need more ressources.


    Joanne J.

Great for monitoring many users on private server

  • July 28, 2018
  • Review provided by G2

What do you like best about the product?
I use this tool to monitor and trouble shoot users access to our private server in a healthcare setting. It is very easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. The chat function is also helpful for trouble shooting with users that work remotely.
What do you dislike about the product?
Not much that I can think of. It might be helpful to setup up user profiles to match to machines to monitor usage by user name rather than machine name. Otherwise very few dislikes for this product.
What problems is the product solving and how is that benefiting you?
Trouble shooting users issues accessing server. Also used to look at our EHR product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors.
Recommendations to others considering the product:
It is very useful for people working in Quality Assurance for their agency as well as IT management.


    Information Technology and Services

SolarWinds Server

  • July 27, 2018
  • Review verified by G2

What do you like best about the product?
Solarwinds is by far the best monitoring tool for the Job. The ease of Use of the software Allows for a better management of the task at hand.
What do you dislike about the product?
I wish it could sometime offer a better integration into some other tools.
What problems is the product solving and how is that benefiting you?
The ability to see in real times what changes and monitor real time evolotion of processes.
This is by far the best advantange of the tool as it give real-time information.
Recommendations to others considering the product:
As a whole, SolarWinds is a Great tool, easy to use for Monitoring purpose when it comed to Servers or Monitoring for Various Environment. It allows for an easy way to follow and be updated regularly on Processes.


    Information Technology and Services

Very useful for server monitoring

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
Templates for monitoring, customization of templates to meet you requirements, easy to configure and understand.
What do you dislike about the product?
Server CPU utilization a bit confusing due to capturing of a single value during the poll time instead of the avg value.
What problems is the product solving and how is that benefiting you?
Able to manage high resource utilization of the servers, useful Database monitoring capabilities.


    Information Technology and Services

Solarwinds SAM Review

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
Simplicity of use & easy to configure
Portal is user friendly & easy to navigate
Deployment can be done in less than 1 hour with very less complexity compared to other monitoring tools
Large number of out of box monitoring templates
Portal presentation is good compared to other monitoring tools
Easy to integrate with third party ITSM like ServiceNow




What do you dislike about the product?
Solarwinds Agent 7 monitoring templates are not stable
Stabilization issues when deployed on large scale complex environment
Reports presentation
Not able to monitor mainframes


What problems is the product solving and how is that benefiting you?
Able to monitor critical Servers & applications
Recommendations to others considering the product:
Good to deploy for small to mid size DC environments


    Computer Software

Perfect addon for any application

  • July 24, 2018
  • Review verified by G2

What do you like best about the product?
Works like a charm with several logging libraries. Love the slack integration.
What do you dislike about the product?
As a heroku addon it can be pricey. Needs better documentation on how to install directly.
What problems is the product solving and how is that benefiting you?
Viewing system logs


    Krystine G.

I rely on it for accurate monitoring

  • July 24, 2018
  • Review verified by G2

What do you like best about the product?
I like that I get e-mail notifications almost instantly if my sites go down for any reason as well as notification of when they go back up. The reporting interface is easy to use.
What do you dislike about the product?
I honestly don't have anything that I would say I "dislike" about it. As stated already, it is easy to use and understand.
What problems is the product solving and how is that benefiting you?
This program helps me monitor uptime and downtime in case they perform under what my host has guaranteed. It will allow me to prove that the host isn't performing at the level I chose which would help me. Thankfully I haven't had to use it for that reason.


    Chris A.

Excellent consolidation of and access to server logs

  • July 24, 2018
  • Review provided by G2

What do you like best about the product?
Papertrail's searchability and aggregation makes it a stand-out product .
What do you dislike about the product?
It's very easy to run out of log space in a production environment which then quickly necessitates cost of service increases.
What problems is the product solving and how is that benefiting you?
Surfacing low-level issues that were being obscured by self-recovering processes or retrys.
Recommendations to others considering the product:
Once you figure the initial installation and get yourself on the correct account tier, you can manage your own infrastructure's disc space by deleting local logs.