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Great GUI interface, used by many healthcare firms for networking
What do you like best about the product?
Love how expandable the software is. Allowing for basic to detail control and monitoring of server infrastructure and network maintenance and administration.
What do you dislike about the product?
Dislike that most firms I've worked at only use Solarwinds for network monitoring, and not utilizing the ability for it to control and convert more raw data for monitoring and configuration through its add-ons.
What problems is the product solving and how is that benefiting you?
Taking monitoring data and utilizing it to preset to higher ups. Utilizing it to control physical server infrastructure. Building customized GUI interfaces for specific department uses.
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Really useful monitoring tool for tracking down and identifying slow SQL queries
What do you like best about the product?
VividCortex is a very useful tool that we use for evaluating and identifying problematic SQL queries running in our production codebase. After identifying the query, we can use the metadata and details VividCortex tracks to hunt down ways to optimize our queries. VividCortex is also able to give us the raw SQL query that has been used, which is very useful in many of our debugging scenarios. We have been able to catch problematic queries and resolve them before too many users were affected, and we have also been able to mitigate problems effectively in real time as they arose. This product has helped us improve customer satisfaction and minimize the lag times in key transactions our application performs.
What do you dislike about the product?
Nothing much to dislike about the product - it could be designed to be a bit more intuitive or easy to use out of the box, but it should be pretty straightforward with a little bit of guidance. Overall, the interface is still clean, aesthetic, and neat enough from a usability standpoint.
What problems is the product solving and how is that benefiting you?
We are using this software to keep track of key SQL queries in our database. VividCortex allows us to catch, investigate, and fix these small queries in a short amount of time before users see it. This helps us with our customer retention and satisfaction rates.
Recommendations to others considering the product:
Definitely consider this product if you or your company rely on key SQL queries to run your application. Being able to track your queries' performance over time and in the moment allows you to foresee issues in your codebase or fix current problems you may be having already.
Simple but powerful tool for centralizing your logs and making them searchable
What do you like best about the product?
I like how easy it is to integrate with. Sample code/config has been provided for every scenario I've required. The alerts you can configure based on a search are super useful too.
What do you dislike about the product?
The only thing I dislike is that scrolling through logs in the GUI can feel clunky at times. There are ways to mitigate this, by looking at specific systems or jumping to a certain timestamp. But when you're just scrolling through and you're not quite sure what you're looking for, it can be a little frustrating.
What problems is the product solving and how is that benefiting you?
Multiple systems/applications are sending their logs to papertrail and we have over a dozen alerts configured to alert the appropriate people (or group) when something goes wrong.
Its a awesome tool for network management.
What do you like best about the product?
I like the network performance monitoring, Server and application monitoring and the network traffic analyser tool very much and i dont have much exposure in other tools of solarwinds.
What do you dislike about the product?
Solarwinds support while trying to do the customization and the cost of the license are am not like in solarwinds.
What problems is the product solving and how is that benefiting you?
All the network related issue.
Recommendations to others considering the product:
Its a best tool to have more visibility if we use multiple tools then its will be awesome experience.
Syslog server works well
What do you like best about the product?
It is a pretty good product to review logs and support is great if you need help or just want to learn about the system.
What do you dislike about the product?
There isn't anything I dislike about Solarwinds Kiwi syslog server
What problems is the product solving and how is that benefiting you?
Network monitoring, archiving logs for future use, alerts to suspicious activity.
Recommendations to others considering the product:
Their support is great to work with if you ever have any questions.
Great Product for Monitoring Applications
What do you like best about the product?
We have enjoyed the ability to manage and monitor home grown applications as well as generally available ones. Being able to watch for run away processes and over utilization of things like SQL and AV have been a benefit.
What do you dislike about the product?
Sometimes it is a little harder to configure that we would like. It has been a good buy for us but it is not as 100% user friendly as we would like.
What problems is the product solving and how is that benefiting you?
As we stated before, being able to watch for run away processes and over utilization of things like SQL and AV have been a benefit. Also being able to tell is services are installed or not when they are supposed to be has been a good get for us.
PT Review
What do you like best about the product?
Ease of use
Browser interface
email alerts
key wording system searching
Browser interface
email alerts
key wording system searching
What do you dislike about the product?
Searching for data and connected data can be a pain to try and locate
limited updates
limited updates
What problems is the product solving and how is that benefiting you?
Time saving on checking system server logs and who is logged into what.
Works well support is good but very expensive
What do you like best about the product?
Easy to use, get a great view of your network and it’s health and fast. Makes you seem like a network expert with the tools.
What do you dislike about the product?
All tools are separate and are very costly to monitor everything on a big network. Slow web interface
What problems is the product solving and how is that benefiting you?
Know when there are server problems before your users do.
Needs lots of work still
What do you like best about the product?
Ready-made Application Monitor Templates from SolarWinds and from their user community. It'd work great if those templates work out-of-the-box for you.
Good integration with the core SolarWinds Orion product.
Good integration with the core SolarWinds Orion product.
What do you dislike about the product?
I'm still waiting for SolarWinds to improve their Linux support after 5 years of using their Orion Network Performance Monitor (NPM) + Server & Application Monitor (SAM). One of their newer SAM features, Application Dependency Mapping, which automatically figures out which app is talking to which on your network, only works between Windows clients/VMs and not Linux ones
Many of the SAM Application Monitor Templates, especially those contributed by their user community, are outdated and need manual adjustments before they can be applied to the versions of software application we have deployed. For example, for some templates that monitor Windows processes, the Windows process names have changed and I need to manually update them before the templates can be used.
As of the time of writing, there're 279 application templates provided by SolarWinds and 1000 templates shared by their user community (some with duplicated functions). Most of these are for the Windows platform.
It isn't difficult to build your own monitors, but it's a lot of work to do this one metric at a time!
While SAM is integrated with Orion NPM onto the same web GUI, I haven't found a way to merge data between the two products together, or even just combine two SAM monitors, to produce one chart/report. For example, I've a file size monitor on a log file, but there's no way to put this log file size growth over time chart with, say, server request per second, or with CPU usage. This severely limits the usefulness of the charts/reports.
Worse is the fact that the reporting engine is shared with Orion. They hard-code PDF reports to A4 paper size for no reason, with no way of changing it to Letter/Legal size. And the so-called web email report option results in a mht file attachment in an *empty* email, instead of a real HTML email like those sent out by their marketing team. Support staff said these were feature requests when I complained, but these requests have been outstanding for many years on their forum.
Many of the SAM Application Monitor Templates, especially those contributed by their user community, are outdated and need manual adjustments before they can be applied to the versions of software application we have deployed. For example, for some templates that monitor Windows processes, the Windows process names have changed and I need to manually update them before the templates can be used.
As of the time of writing, there're 279 application templates provided by SolarWinds and 1000 templates shared by their user community (some with duplicated functions). Most of these are for the Windows platform.
It isn't difficult to build your own monitors, but it's a lot of work to do this one metric at a time!
While SAM is integrated with Orion NPM onto the same web GUI, I haven't found a way to merge data between the two products together, or even just combine two SAM monitors, to produce one chart/report. For example, I've a file size monitor on a log file, but there's no way to put this log file size growth over time chart with, say, server request per second, or with CPU usage. This severely limits the usefulness of the charts/reports.
Worse is the fact that the reporting engine is shared with Orion. They hard-code PDF reports to A4 paper size for no reason, with no way of changing it to Letter/Legal size. And the so-called web email report option results in a mht file attachment in an *empty* email, instead of a real HTML email like those sent out by their marketing team. Support staff said these were feature requests when I complained, but these requests have been outstanding for many years on their forum.
What problems is the product solving and how is that benefiting you?
Basic monitoring of a few applications in our environment.
Recommendations to others considering the product:
Do a trial first. Study the available Application Monitor Templates before making a purchase decision.
Good monitoring tool for SQL server database
What do you like best about the product?
does what it say on the tin. basic monitoing tool for our SQL instances.
What do you dislike about the product?
GUI could have been better and a reporting screen which can report on job and backup failures would have been really helpful.
What problems is the product solving and how is that benefiting you?
Monitori SQL databases
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