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Reviews from AWS customer

2 AWS reviews

External reviews

797 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David E.

Midwest NPM review

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
User friendly. Resources right at your finger tips.
What do you dislike about the product?
The upgrade process can sometimes break things
What problems is the product solving and how is that benefiting you?
Cost savings and response time to outages.


    Pratik M.

Always surprises

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
I love the way this product is evolving... I have been using NPM from more than 3 years now and from the time I started using and what it has reached now, is just commendable... the dashboards, widgets, different views, small small features like mute alerts, creating icons etc are few which I would like to call out here..
What do you dislike about the product?
not much in this section for now.. I would like to see how it catches up with drastic changes that are happening in the network area like new technology launches from different top network vendors like Cisco.. Also would like to see how SW-WAN will be accommodated in monitoring....
What problems is the product solving and how is that benefiting you?
well, it gives different options.. right from low level to high level like using Netpath which enables the team to know exact pain point and not waste time.. if a customer is only initiated in basic monitoring then that's also available without much effort...
Recommendations to others considering the product:
I would suggest to definitely go for this product.. you have option to evaluate and see of yourself..
coming to comparison with prod, u will get help from support on this as well and they will make sure you get what you are trying to reach for...


    Allistair G.

Excellent way to view and correlate bandwidth and data

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
The single view that can show everything thats going on in our network.
What do you dislike about the product?
I dislike having to wait at least thirty minute to get a technical support agent during regular hours
What problems is the product solving and how is that benefiting you?
As an ISP, we use network performance monitor to correlate information between our core devices and our customers. It allows anyone with access to view topology of a customer and escalate issues accordingly.


    Education Management

Powerful network monitoring, easy to set up, attractive dashboards

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
Network Insight for ASA, Netpath, Perfstack, Windows and Linux Agents, support for wireless controllers... there are so many features packed into NPM. We are able to quickly and efficiently diagnose network performance issues across our entire environment. The development cycle for NPM is also very active, they are constantly working on new features.

The Thwack community is also an amazing asset to owning a SolarWinds product, there are thousands of users there discussing ideas, issues, and IT topics in general.
What do you dislike about the product?
Some parts of the UI could use reworking and can be cumbersome for creating groups and dependencies for a large number of remote networks
What problems is the product solving and how is that benefiting you?
We are able to scale our environment accurately by using baselines collected in NPM. Performance issues can be easily found and alerted on, reducing downtime and improving user experience.


    Entertainment

Solarwinds Voip & Network Manager my review

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
I use this product for a while, in my Cisco's voip infrastructure. What I most like about it was the possibility to create a different types of graphics and tables with many kind of devices, alerts, views and troubleshooting tools. Is it really good.
What do you dislike about the product?
Nothing in particular, the product has everithing needed.
What problems is the product solving and how is that benefiting you?
I needed to monitor my operations with voice gateways/T1 and I found this product very helpful about that.
Recommendations to others considering the product:
I recommend that tool if you are a Cisco's CUCM administrator.


    Evarist S.

Great Product

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
I like that the dashboards are easy to read and give you the information that you need.
What do you dislike about the product?
Configuring and getting everything the way you want it, takes awhile.
What problems is the product solving and how is that benefiting you?
We used to have a managed service watch this, but now that we have taken it in house, we are able to see much more information than they provided.


    Matthew J.

NPM is good for our needs

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
NPM allows us to monitor our network and resolve issues sometimes before our users even detect a problem.
What do you dislike about the product?
The need to manual load balancing of pollers. It would be nice to able to have one virtual poller and have all the individual pollers automatically balanced.
What problems is the product solving and how is that benefiting you?
Network Monitoring, tool to help obtain root cause, and determine if an issue is resolved.
Recommendations to others considering the product:
Use the thwack message boards frequently.


    Daniel H.

Great application

  • May 10, 2018
  • Review provided by G2

What do you like best about the product?
I love the alarm feature and I think the application overall is a great addition to my network.
What do you dislike about the product?
The configuration is a little difficult to manage.
What problems is the product solving and how is that benefiting you?
Monitoring multiple sites over a large geographic area


    Brian T.

Great Overview of Virtual Environment

  • May 07, 2018
  • Review provided by G2

What do you like best about the product?
The best part is having a single pane of glass to monitor and respond to all virtual environments in your enterprise.
What do you dislike about the product?
Importing all nodes takes a while. It would be nice to enter a cluster name and have the system add all associated nodes and VMs.
What problems is the product solving and how is that benefiting you?
We are able to handle system outages and performance degradation much quicker due to SolarWinds alerts as well as see correlations to other systems to determine a root cause.


    Higher Education

Solarwinds VMAN

  • May 04, 2018
  • Review provided by G2

What do you like best about the product?
I like having a centralized view of our VM clusters and being able to quickly spot and address problems.
What do you dislike about the product?
I honestly can't think of anything I don't like.
What problems is the product solving and how is that benefiting you?
Centralized dashboard to monitor our VM infrastructure.
Recommendations to others considering the product:
Good product. We have it integrated with our Solarwinds Orion platform, but it would be useful either as a standalone product or part of the larger Orion suite.