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Reviews from AWS customer

2 AWS reviews

External reviews

797 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Patrick S.

Simple but powerful tool for centralizing your logs and making them searchable

  • August 30, 2018
  • Review provided by G2

What do you like best about the product?
I like how easy it is to integrate with. Sample code/config has been provided for every scenario I've required. The alerts you can configure based on a search are super useful too.
What do you dislike about the product?
The only thing I dislike is that scrolling through logs in the GUI can feel clunky at times. There are ways to mitigate this, by looking at specific systems or jumping to a certain timestamp. But when you're just scrolling through and you're not quite sure what you're looking for, it can be a little frustrating.
What problems is the product solving and how is that benefiting you?
Multiple systems/applications are sending their logs to papertrail and we have over a dozen alerts configured to alert the appropriate people (or group) when something goes wrong.


    David R.

Great Product for Monitoring Applications

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
We have enjoyed the ability to manage and monitor home grown applications as well as generally available ones. Being able to watch for run away processes and over utilization of things like SQL and AV have been a benefit.
What do you dislike about the product?
Sometimes it is a little harder to configure that we would like. It has been a good buy for us but it is not as 100% user friendly as we would like.
What problems is the product solving and how is that benefiting you?
As we stated before, being able to watch for run away processes and over utilization of things like SQL and AV have been a benefit. Also being able to tell is services are installed or not when they are supposed to be has been a good get for us.


    Consumer Electronics

Works well support is good but very expensive

  • August 11, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use, get a great view of your network and it’s health and fast. Makes you seem like a network expert with the tools.
What do you dislike about the product?
All tools are separate and are very costly to monitor everything on a big network. Slow web interface
What problems is the product solving and how is that benefiting you?
Know when there are server problems before your users do.


    Scott R.

Solid Uptime Tool

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
I love the uptime tool as well as the page speed tool. The reporting is really helpful as well.
What do you dislike about the product?
The pricing on the higher end products gets a little steep for my needs...but it's perfect for what I need it for!
What problems is the product solving and how is that benefiting you?
We use Pingdom to monitor our websites uptime 24/7. We are notified immediately if there are outages. Wish our hosting company would do this...but thank goodness Pingdom has our back!
Recommendations to others considering the product:
It's a great tool. We love it.


    David N.

VividCortex has been useful to determine glaring inefficiencies and misconfigured system variables

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I like the visibility VividCortex gives into our MongoDB servers. It has been helpful to check in periodically (1x a week) and see if there are problematic queries or consistently high CPU on a database server.
What do you dislike about the product?
Some of the graphs are pretty buried in the UI. This is largely the result of the app having so many different types of functionality.
What problems is the product solving and how is that benefiting you?
We try to optimize the performance of our existing MongoDB servers. Reconfiguring the iops on one of the servers helped alleviate CPU issues.
Recommendations to others considering the product:
Getting on the phone with a representative is a good way to get your team up to speed with the product and learn some industry best practices. Those insights can help make an immediate difference in the performance of you database servers.


    Information Technology and Services

It’s easy to have a big picture

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
With Solarwinds the dashboard make our life easier. We can see if a server/application is starting to have problems.
What do you dislike about the product?
I would say the way solarwinds count the licenses. Exemple for sql insight it’s something like 50 licenses for only 1 server
What problems is the product solving and how is that benefiting you?
We can see when a server need more ressources.


    Joanne J.

Great for monitoring many users on private server

  • July 28, 2018
  • Review provided by G2

What do you like best about the product?
I use this tool to monitor and trouble shoot users access to our private server in a healthcare setting. It is very easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. The chat function is also helpful for trouble shooting with users that work remotely.
What do you dislike about the product?
Not much that I can think of. It might be helpful to setup up user profiles to match to machines to monitor usage by user name rather than machine name. Otherwise very few dislikes for this product.
What problems is the product solving and how is that benefiting you?
Trouble shooting users issues accessing server. Also used to look at our EHR product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors.
Recommendations to others considering the product:
It is very useful for people working in Quality Assurance for their agency as well as IT management.


    Information Technology and Services

SolarWinds Server

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
Solarwinds is by far the best monitoring tool for the Job. The ease of Use of the software Allows for a better management of the task at hand.
What do you dislike about the product?
I wish it could sometime offer a better integration into some other tools.
What problems is the product solving and how is that benefiting you?
The ability to see in real times what changes and monitor real time evolotion of processes.
This is by far the best advantange of the tool as it give real-time information.
Recommendations to others considering the product:
As a whole, SolarWinds is a Great tool, easy to use for Monitoring purpose when it comed to Servers or Monitoring for Various Environment. It allows for an easy way to follow and be updated regularly on Processes.


    Information Technology and Services

Very useful for server monitoring

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
Templates for monitoring, customization of templates to meet you requirements, easy to configure and understand.
What do you dislike about the product?
Server CPU utilization a bit confusing due to capturing of a single value during the poll time instead of the avg value.
What problems is the product solving and how is that benefiting you?
Able to manage high resource utilization of the servers, useful Database monitoring capabilities.


    Computer Software

Perfect addon for any application

  • July 24, 2018
  • Review provided by G2

What do you like best about the product?
Works like a charm with several logging libraries. Love the slack integration.
What do you dislike about the product?
As a heroku addon it can be pricey. Needs better documentation on how to install directly.
What problems is the product solving and how is that benefiting you?
Viewing system logs