SolarWinds Observability SaaS
SolarWindsExternal reviews
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Loggly was very useful when dealing with production issues.
What do you like best about the product?
Loggly alerting mechanism with different set of alert types was very useful.
What do you dislike about the product?
It would have been great to have sub accounts instead creating separate loggly accounts.
What problems is the product solving and how is that benefiting you?
Was monitoring API's and performance. Loggly was helpful capturing logs and identifying production issues.
Useful monitoring tool with a bit of a learning curve
What do you like best about the product?
It's a good comprehensive solution for monitoring both internal and hosted servers in one management panel.
It has a lot of options for customization, allowing you to get a great dashboard and also tailor made alerts.
It also has a lot of integrations.
Besides monitoring downtime, we also are able to monitor everything from CPU usage and disk space to give us a heads up on imminent resource needs.
It feels like a very comprehensive solution with a lot of opportunity to add complimentary products.
It has a lot of options for customization, allowing you to get a great dashboard and also tailor made alerts.
It also has a lot of integrations.
Besides monitoring downtime, we also are able to monitor everything from CPU usage and disk space to give us a heads up on imminent resource needs.
It feels like a very comprehensive solution with a lot of opportunity to add complimentary products.
What do you dislike about the product?
It is not always easy to deploy. Better deployment tools would improve the product tremendously.
We had an agent stop reporting for unfathomable reasons.
Being contacted back by support took a few days, which is not optimal for a business critical services. They were nice and competent enough, and helped us re-mediate the issue of the agent not responding, but we did expect a faster initial response time.
We had an agent stop reporting for unfathomable reasons.
Being contacted back by support took a few days, which is not optimal for a business critical services. They were nice and competent enough, and helped us re-mediate the issue of the agent not responding, but we did expect a faster initial response time.
What problems is the product solving and how is that benefiting you?
We needed a tool that allowed us to monitor and generate alerts on both internal servers and servers hosted by third party providers. Especially the ability to tunnel means that we've not had any environments that we've been unable to communicate through, which is a great benefit for us.
Recommendations to others considering the product:
Solarwind has a lot of power under the hood, the customization especially is a very strong feature.
You need to be prepared for both a learning curve and that the interface needs a face lift. Once you learn how to use it, you will be very happy with a very powerful product.
You need to be prepared for both a learning curve and that the interface needs a face lift. Once you learn how to use it, you will be very happy with a very powerful product.
Solarwinds makes for a slick product, with a few caveats.
What do you like best about the product?
Solarwinds is quick and easy to use. Monitoring is excellent and mostly works great. Support is generally very helpful, although sometimes slow to respond.
What do you dislike about the product?
The learning curve is a bit steep and the interface can be clunky. Everything is extremely expensive to maintain and acquire.
What problems is the product solving and how is that benefiting you?
Better insight into issues before they become bigger issues. We were able to identify a firewall that had a high CPU spike.
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