Talkdesk is a simple way of receiving customers calls
What do you like best about the product?
Allows me to take calls with customers easily and the options to transfer and listen to other calls are great for customers and training. The customer support opportunities is also great. It integrates with zendesk really well.
What do you dislike about the product?
Page layout is sometimes a bit messy but great once customised.
What problems is the product solving and how is that benefiting you?
It solves complexity issues with making calls and simplifies the income of calls.
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