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Algolia AI Search

Algolia | 1

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External reviews

400 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great product!

  • April 01, 2020
  • Review provided by G2

What do you like best about the product?
Algolia is Great to build Apps with lice search! It really makes it easy to provide our users the best experience.
What do you dislike about the product?
The downside of Algolia is database synchronization.
What problems is the product solving and how is that benefiting you?
The problem Algolia solved was a fast, flexible and simple search for our users. With filtering, sorting and pagination.
Recommendations to others considering the product:
Take time to synchronize your databases. That really makes it great.


    Quentin D.

Powerful way to integrate search to my website

  • April 01, 2020
  • Review provided by G2

What do you like best about the product?
Easy to integrate thanks to all SDK and documentation.
Backend and frontend integrations provided
What do you dislike about the product?
When you have special needs or very particular needs you need to adapt your product to Algolia.
What problems is the product solving and how is that benefiting you?
Improve user experience like never! Really fast for my users and easy to integrate for my developers
Recommendations to others considering the product:
Don't rebuild the wheel use SaaS like this


    Pavel P.

Great search-engine best suited for e-commerce

  • April 01, 2020
  • Review verified by G2

What do you like best about the product?
Easy to load data to, many SDKs available, easy to configure, reliable service.
What do you dislike about the product?
The use case we have is a bit odd for Algolia so I keep explaining to stakeholders the design decisions we made.
What problems is the product solving and how is that benefiting you?
To construct a set of relevant hotels for given anchor hotel or place.
Recommendations to others considering the product:
Great search engine for slowly changing data. Reliability and speed are the best


    Debabrat S.

Faster response while searching

  • April 01, 2020
  • Review provided by G2

What do you like best about the product?
Response time when I type a keyword in the search input
What do you dislike about the product?
I currently feel that there is no downside of using algolia as long as my data is safe.
What problems is the product solving and how is that benefiting you?
I had a document searching functionality to be implemented in my project. I stored all the content of my document in the my local database but when it came for searching a keyword from the stored content in the database I lagged the response timing as it was not very fast. I resolved this issue when I used algolia.


    Pier Carlo C.

Algolia for firebase search and geoloc!

  • March 31, 2020
  • Review provided by G2

What do you like best about the product?
It makes up for Firebases' deficiencies!
What do you dislike about the product?
Probably scaling up can be costly, but to start and prototype is great and easy
What problems is the product solving and how is that benefiting you?
I was solving the search of Google maps businesses, taking into account the user location as well (to find closer shops)


    Information Technology and Services

Firebase friendly!

  • March 31, 2020
  • Review provided by G2

What do you like best about the product?
The documentation made my business rapidly build out functionality
What do you dislike about the product?
the Support if you weren’t on a paid plan wasn’t super helpful.
What problems is the product solving and how is that benefiting you?
Full text search (Firebase doesn’t support this - Algolia solution worked wonders)


    Danny H.

Algolia is my go to search platform

  • March 31, 2020
  • Review verified by G2

What do you like best about the product?
I like the amount of simple integration allowing me to worry about my application logic without needing to worry about how to integrate complex search. We used an integration with Laravel that was backed by Algolia making a lot of the implementation simple and seamless. We went this route multiple times to build different types of solutions for multiple customers.

We did a lot of work with Laravel and it being somewhat first-class supported and Algolia seems to care about making it work well with our framework made it really a perfect fit.
What do you dislike about the product?
I can get lost a little in the UI especially when switching indexes. With search being a complex type of use case it may just be how it is. I find the helpful documentation and integrations make up for the issues I find in the Algolia UI
What problems is the product solving and how is that benefiting you?
I have used it to do multiple types of searches. Such as a simple document search, filtered searches, keyword searches across many complex models/content types. In all cases, it has been fairly easy to use with great documentation to help me along. We could've done a lot of work in the database to get the same result but it was nice to offload some of this work so we do not have to worry about scaling the search as time goes one. I much rather have someone who knows what they are doing handle that part instead of having to handle that on my own
Recommendations to others considering the product:
Use the provided integrations from Algolia if possible. It makes life a lot easier even though they have a well-documented API if needed.


    Matthew W.

Easy to Use and Powerful

  • March 31, 2020
  • Review verified by G2

What do you like best about the product?
Usually something easy isn't that powerful but Algolia is great at it. We use Algolia manually as a replacement for Zendesk help center search which is extremely limited in functionality.

Through their YouTube channel and help docs I was able to get up and running without having to talk to their support team at all.

It's also a nice modern interface. Search usually isn't that way and it's very technical. You can tell Algolia spent a lot of time making the front-end as user friendly as possible while still being able to dive deep into technical aspects.

Pricing is great too for what you get.
What do you dislike about the product?
The shortest interval for extracting articles from Zendesk is 6 hours, which is fine, but when you are in go mode making a ton of changes, it sucks to have to wait. Overall though that is extremely minor and I can't think of anything else to dislike.
What problems is the product solving and how is that benefiting you?
We've completely replaced Zendesk help center search with the speedy algolia and have been able to use common industry term replacements to ensure articles are served correctly in case someone searches a less common industry term.
Recommendations to others considering the product:
I can only speak to the Zendesk integration which is a massive improvement over traditional Zendesk support. It's so easy to test though so one might as well try it out. Search isn't always something you think there is a solution for, but in the case of Algolia they do a great job of making search work how it should.


    Ardit M.

Fast, easy to implement and very performant

  • March 31, 2020
  • Review provided by G2

What do you like best about the product?
How easy it is to setup a project and customize it to match the needs of the app
What do you dislike about the product?
It may be a bit pricy for personal applications
What problems is the product solving and how is that benefiting you?
Autocompletion feature is one of the main problems that Algolia solves.
Recommendations to others considering the product:
Perfect for a full out of the box search system. Comes with lots of documentation on different setups.
The implementation on Laravel is especially really easy. if you follow the step-by-step guides it's not difficult at all to set it up for the first time.

Especially the Dashboard is made of really user friendly components and charts. It's easy to navigate and all the statistics are showed very clearly, as well as real-time updated.
Working with, and configuring the indices was also really easy - however I would recommend checking the guidelines before. Relevance Optimizations and, Typo-tolerance, Language, Synonyms, Stop Words, Segmentation and Decompounding, Special characters, Exact matching, Word proximity, Filtering and Faceting, Facets, Pagination and Display, Pagination may be a bit difficult to start with, but however provide some really powerful oppotunities of usage.

To access the advanced analytics, however you can only do it if upgrading your plan - from community plan they are not included. Speaking to analytics you also miss the Overview, Searches, No Results, Filters, Geo features since they can only be accesed from the other upgraded plans.

Monitoring is especially powerful and free for the Community plan.

One feature that I would've liked is makeing the overview tab more customable.


    Sam R.

Algolia for hosted search, ease of implementation, and awesome CX!

  • March 31, 2020
  • Review provided by G2

What do you like best about the product?
We were comparing Search options for both our new website and our web based application focused on the families we serve. We explored options such as Elastic which provided a robust suite of tools. However, in the end we decided on Algolia for its hosted search, ease of implementation, and UX. It allows us to focus on our data and not have to worry about maintaining the Search experience.
What do you dislike about the product?
Thus far in our implementation, we haven't had any complaints! Algolia provides with pretty much everything we need. It's almost like Stripe for Search!
What problems is the product solving and how is that benefiting you?
We've been able to minimize the amount of time integrating this critical function of our web assets. We're able to focus on our data rather than maintaining the Search engine.
Recommendations to others considering the product:
Don't hesitate, just do it!