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Reviews from AWS customer

1 AWS reviews
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  • 1
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450 reviews
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4-star reviews ( Show all reviews )

    Samiksha P.

Makes My Search Features Feel Effortless

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Algolia has made a huge difference in how our search works. Queries come back so quickly that it feels instant for users, and I really like having the ability to tweak relevance until it’s just right. Their docs were easy to follow, and the dashboard is pretty straightforward — I was able to get it running and make adjustments without much hassle.
What do you dislike about the product?
The only downside for me is that the cost can add up pretty quickly if you’re running it at a really large scale. A few of the more advanced features took me some time to wrap my head around
What problems is the product solving and how is that benefiting you?
For our app, Algolia has taken the headache out of building and maintaining our own search system. We just plug into their API, and it handles everything — indexing, relevance, even typo handling — without us needing to babysit it.


    issam r.

An ultra-fast search, boosted by AI, but a cost that may surprise

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
Algolia has become our "internal Google": the search is instantaneous (<50 ms), tolerates typos, and even understands intent thanks to the AI Search engine and the new MCP Server that combines semantic and classic search. The Agent Studio launched in August 2025 allows for prototyping AI agents without heavy infrastructure, while the multicloud platform (AWS, Azure, GCP) ensures high availability guaranteed by SLA. The REST/GraphQL API, ready-to-use front-end SDKs, and integrations (React InstantSearch, Shopify, Magento, Woo) drastically reduce time-to-market. A clear dashboard, advanced analytics (top queries, click-through rate), and premium documentation complete the experience.
What do you dislike about the product?
The pricing model remains the main sticking point: while the free offer covers 10,000 requests/month, the pay-as-you-go billing quickly escalates when vector search or advanced AI features are activated; beyond a certain volume, an annual plan with commitment must be negotiated. The granularity of quotas (requests, indexing operations, rules, synonyms) is not always clear for finance teams. From a technical standpoint, certain options (multi-index replicas, A/B testing Search) complicate implementation and require good index governance. Finally, the visual customization tool of the InstantSearch UI would benefit from offering more "no-code" themes.
What problems is the product solving and how is that benefiting you?
Algolia solves three major "pains" encountered as soon as a catalog grows or search becomes strategic:

Latency & scalability.
Managing an Elasticsearch or OpenSearch cluster yourself requires tuning, sharding, and 24/7 monitoring. Algolia delivers the query in < 50 ms via a multicloud infrastructure and a global Anycast network, without dedicated DevOps. Result: an almost instantaneous time-to-result that reduces bounce rates and increases e-commerce conversions.
algolia.com

"Intelligent" relevance.
User-typed searches often include typos, natural language, or business synonyms. The NeuralSearch engine combines lexical matching + semantic vectors, while the new AI Search and MCP Server expose business context to AI agents; relevant results are obtained even for ambiguous queries ("rain running shoes"). Fewer "zero-result pages" = higher average cart value.
algolia.com
+1

Speed of implementation & productivity.
Front-end SDKs (React InstantSearch, Vue, iOS, Android), REST/GraphQL API, "if/then" merchandising rules, analytics, and A/B testing are ready to use. With Agent Studio (August 2025), conversational agents can be prototyped in a few days instead of several sprints, without managing AI infrastructure. Teams can thus focus on UX instead of technical plumbing.


    Ahmed M.

A very good solution to increase conversion rate by smart fast search

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
The very fast search results without any error even if I entered a wrong litters, Ai re ranking, low latency from any where around the world due to global distributes network
What do you dislike about the product?
It needs a high skilled developer to have a good benefit for the advanced features, it needs to use advanced AI to make it easier for non skilled developers to have the best benefit of it.
What problems is the product solving and how is that benefiting you?
It solved the problems of irrelevant, slow and hard to manage search by providing accurate fast searching and customizable search which make the process of customer search for services easier and faster which enhance conversion rate


    Waseem A.

Amazing Search

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
This was very user friendly and easy to implement that help us to search a specific data from vast collection of data that help us to full fill our need
What do you dislike about the product?
I think its UI need more eye catching at this time many service are using the UI kits that look more funky and attractive our all its look nice but its my suggestion to make it more color full
What problems is the product solving and how is that benefiting you?
It help us to search with efficiency and factly to make work smoother and easy to use its UI component and services are amazing efficient i really recommend to others


    Cosmetics

Best in class product discovery platform

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Algolia is an incredibly powerful and flexible product discovery platform. Its speed, relevance, and scalability make it a top-tier solution for e-commerce search and filtering. The documentation is well-written, the ecosystem is rich, and the integration with front-end frameworks is seamless. It significantly enhances the user experience by delivering fast and relevant results in real-time, which directly impacts conversion rates.
What do you dislike about the product?
The product offers a wide range of features and configuration options, which is great—but can also be overwhelming, especially for non-technical stakeholders. The learning curve can be steep without proper onboarding. I also believe that business-oriented guidance and best practice support could be improved to help teams align the technical setup with their business goals more efficiently.
What problems is the product solving and how is that benefiting you?
Algolia helps us deliver a fast, relevant, and scalable product discovery experience. We use it to power search, product recommendations, and dynamic category pages. It enables us to provide users with highly personalized and intuitive navigation, leading to improved engagement, better conversion rates


    Bob T.

Well worth the investment

  • April 18, 2025
  • Review provided by G2

What do you like best about the product?
We have improved our site search results and what is being delivered to our customers. Also, their customer support is fantastic and there are a number of features that bring the platform to life.
What do you dislike about the product?
The cost limits only certain types of businesses to be able to afford the Algolia services. So it may not be the right solution for everyone.
What problems is the product solving and how is that benefiting you?
With our former search solution, we weren't able to pull in the deep levels of attributes that we now have with Algolia. That has been extremely helpful.


    Anna L.

AI-Powered Search with more control than Drupal default site search

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
We had several sales calls with Algolia to determine it was the right product for our client. Then when we entered into an agreement we had very detailed weekly onboarding sessions to teach us about the tool. The dashboard is very user friendly and there's so many different features. We're excited about the level of control we'll have with this tool compared to the default site search tools through a CMS like Drupal or Wordpress, or ElasticSearch via AWS. This is nice because we can see why a search is ranking a certain way right through the dashboard and will save us time from having to do trial and error to make the site search as relevant as possible.
What do you dislike about the product?
There are so many features that it can seem overwhelming to start at first. We are also one of the first clients using this in a non-ecommerce way so there were not as many uses cases we could reference. The tool is expensive but worth it so far.
What problems is the product solving and how is that benefiting you?
Giving the website admins more control over the site search. We can come up with our search results ranking strategy and manage it in the Algolia dashboard. It's way more transparent than the basic site search ranking rules we'd get through Drupal or Wordpress. Then there's the AI powered part that pays attention to what users are searching for and personalizes their website experience from there.


    Naman C.

Simple and easy to use tool for designing your website search

  • November 30, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use index design and with the analytics features to track CTR and also conduct A/B experiment from the platform itself.
The platform can be easily used to monitor search regularly to see daily / monthly reports. Analytics Insights can help improve search using simple ranking and sorting attributes.
What do you dislike about the product?
Faced challenges regarding updating the records in the index. Also, call support is not available even in premium paid plan.This is a bummer.
What problems is the product solving and how is that benefiting you?
Making enterprise search easy to experiment with analyse and improve.


    Manufacturing

Somewhat satisfied

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
Direct connect to BigCommerce. User friendly platform, easy to navigate and see whats going on.
What do you dislike about the product?
Very limited in the information that is linked between BigCommerce and Algolia. Wish it was all information.
What problems is the product solving and how is that benefiting you?
Algolia is allowing us to have a more robust search functionality. Eventually it will start recommending products.


    Retail

Ease of Use, Ease of Implementation, Customer Support

  • October 01, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use, Ease of Implementation, Customer Support
What do you dislike about the product?
Limited synonyms, number of features, limited rule for keywords
What problems is the product solving and how is that benefiting you?
rules, analytics, synonyms, a/b test