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Algolia AI Search

Algolia | 1

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External reviews

400 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Stefan S.

Great Dev Experience!

  • July 16, 2021
  • Review verified by G2

What do you like best about the product?
Performance is top of the line! Same with DX.
What do you dislike about the product?
Nothing yet. If you want great search experience and willing to pay for that - algolia is no brainer.
What problems is the product solving and how is that benefiting you?
Got a great search experience and fast implementation.
Recommendations to others considering the product:
If you want fast search / filtering experience on your website, without too much of a hustle, wiling to pay for the service - Algolia is n1 choice.


    Tom P.

Algolia usage on E-commerce website for Search Optimisation

  • July 16, 2021
  • Review verified by G2

What do you like best about the product?
Search results on the website can be optimised for customers; we can see search results and curate products accordingly. Can update ranking and also see most viewed products. Once enabled facets can also be enabled and disabled from the Algolia panel itself. Also all the documentation for the initial setup was very clear and easy to understand. We have no trouble understanding the API documentation and the support from the team was also very good in cases when we had doubts.
What do you dislike about the product?
The initial integration is a little tricky, needs good development support for integration into the existing website. But overall not a challenge; the website is currently running smoothly. Adding and removing facets is not very straightforward as we need an extra step to remove them. Another suggestion is to provide more reports and data, which we can further use to help with conversions. The current dashboard is also a bit cluttered. For developers, it is okay, for an end-user like a E-Commerce Manager, access to dashboards which can show straight-forward buttons and also reports which show insights can be of much help as they can then use the same data for making business decisions.
What problems is the product solving and how is that benefiting you?
Search results used to be a mess before Algolia; now, it's very optimized for the customer; we have a much deeper understanding of the customer data and can curate products for them in search. Better search results for the customers lead to better product visibility that the customers want and better conversion rates. We are only into 40 days of use of Algolia on the current website; already we see good conversion rates, we will be able to tell more in the coming months on the same
Recommendations to others considering the product:
Initial implementation is tricky, but the product definitely has it benefits, you'll be able to see better conversion rates and happier customers once you start using the product.


    Computer Software

Fast, customizable and rich yet simple

  • July 16, 2021
  • Review verified by G2

What do you like best about the product?
Algolia is undoubtedly blazing fast and allows for fine-tuning and many customizations.
Getting started is simple, and thanks to their well-written documentation, the learning curve is relatively shallow.
We also appreciated their "Inside the Algolia Engine" engineering blog series, which helped me grasp some more information about how they can do what they do and why some limitations exist.
What do you dislike about the product?
We have had an hard time working around the records length limitation.
We do understand and share the opionion of Algolia engineers that indexing very long documents would worsen the relevance at search time.
However, some use cases require them and we think users should be allowed - at their own risk and cost - to index long documents.
For example, we found faceted search very limited when documents are splitted, and this prevented us from implementing few requirements.
What problems is the product solving and how is that benefiting you?
We are implementing instant search on a newspaper-like service.
Algolia helped us creating a great user experience, mainly thanks to its Vue components.
Our most important requirements were typo tolerance and faceted search.
Typo tolerance is excellent.
Recommendations to others considering the product:
We found Algolia to be best suited to specialized search domains.
Take your time figuring out how to best structure records.
Algolia is very powerful and customizable. However, faceting is still a bit immature in our opinion, so it's not suited for too complex search requirements.


    Guy E.

Quick, out-of-the-box search and easy API integration for WordPress

  • July 16, 2021
  • Review verified by G2

What do you like best about the product?
I'm using Algolia to index my blog post (both Hebrew and English)
I was amazed at how quickly everything word, starting from indexing to on-site integration.
The search results are quick, relevant, and support many types of Typos

Easy to seperate between indices
Analytics and query reports are really useful.
What do you dislike about the product?
Pricing could be a bit heavy for non-professional users. If you need to cross to the more advanced payments tiers, it could get quite expensive.
What problems is the product solving and how is that benefiting you?
quick search, typo correction, no-code and no-infra solution for search.
Wordpress default search is quite bad and doesn't support any form of modern search.
I wanted a solution with no additional infra costs, and without setting up my own Elasticsearch cluster.
Algolia solved it perfectly.


    Jeff T.

Best in class tool to optimize site search, on site merchandising and user experience

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
I can categorize Algolia's strengths in two primary areas:

1. Algolia's engaged account management and product support are above and beyond other players in the space. This is absolutely integral in being able to implement, manage and optimize the use of their platform.
2. Algolia's commitment to ongoing product enhancements and innovation ensure our organization that we are partnered with a company that is positioned to support our continual growth.
What do you dislike about the product?
Your team will need to have an understanding of coding as their platform does not fully support management by the business, digital marketing, or merchandising teams with some level of support from a developer.
What problems is the product solving and how is that benefiting you?
Improved onsite merchandising and optimization on product listing pages, within site search and menus driving improved KPIs, (CTA, Bounce, CR), and better user experience.
Recommendations to others considering the product:
Be sure to consider all aspects relating to your on-site merchandising before selecting just any next-generation solution to support your site search. Algolia is exceptionally well set up to not only provide all tools and functionality needed to support and optimize your customer experience, but they are also committed to ensuring that your team is well versed in using their platform to drive performance. Algolia is best in class in this area.


    Information Technology and Services

It just works.

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
Documentation is great. Feature set is great. Instant search is a gift.
What do you dislike about the product?
New features like recommendations could be explored better in the UI
What problems is the product solving and how is that benefiting you?
Removing backend load. Having better customer experience.


    Thiago V.

Amazing service and quality.

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
Algolia is by far the best service for searching. Super easy to configure and use.
What do you dislike about the product?
The new price policy i think is much more expensive. I preffer the legacy.
What problems is the product solving and how is that benefiting you?
We use Algolia to index our products and serve the best search experience for our customers.


    Kobi P.

Blazingly fast and easy to use search-engine

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
Extremely fast - the results come in with a minimal latency after searching thousands of records. For small projects, this is ideal to use as data storage. The Free tier is very generous.
What do you dislike about the product?
Lack of data export from UI (although very quickly done via code).
What problems is the product solving and how is that benefiting you?
Seamless integration with existing tools. I can import searchable data from other data sources via simple SDK. I loved that I spent very little time learning the SDK and instead focused on my requirements only. The management UI is fantastic! Everything just works, very smoothly and responsivley.


    Computer & Network Security

Algolia is great

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
The libraries and SDKs are awesome. It's wonderful to use. The free tier is generous. Documentation is terrific.
What do you dislike about the product?
The indices are too tied to the organization, but it's easy to work around.
What problems is the product solving and how is that benefiting you?
I used it for fast search for a open source documentation site.


    Asma S.

Since we use Firebase as a backend Algolia instant search have been really a great asset.

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
The search experience is amazing.. no crash related to that.. the weekly insights
What do you dislike about the product?
The pricing to be honnest.. being billed to the greatest number between search requests and records is a little bit too much.. we use algolia to search users by name.. we aim for millions of users so the price keeps scaling
What problems is the product solving and how is that benefiting you?
Because we use firebase.. which doesn't support full text search algolia has helped by allowing typo tolerance.. case insensitivity..
Recommendations to others considering the product:
I say if you can afford it go for it