Claude Is a Terrible, Clunky LLM Not Ready for Real World Use
What do you like best about the product?
When I realized what a piece of junk Clause was, it was easy to cancel my subscription.
What do you dislike about the product?
Claude has been a complete waste of my time and money. The AI consistently fails to understand even basic requests and produces useless, rambling responses that miss the point entirely. Despite all the marketing hype about 'advanced intelligence,' it performs worse than much older AI systems. The subscription is highway robbery for what you actually get - an AI that can't follow simple instructions and constantly needs clarification. The interface might look nice, but it's just a pretty wrapper for a fundamentally broken product. Customer service is practically non-existent when you try to report issues. I've canceled my subscription and would strongly advise anyone considering Claude to save their money. There are numerous free alternatives that actually work as advertised, unlike this overhyped disappointment.
What problems is the product solving and how is that benefiting you?
It is not benefiting me.. it's causing endless issues.
AI generates human-like responses and automates tasks efficiently
What is our primary use case?
I primarily work on creating labs and testing cases. I generate agents for specific topics. If I want to develop an application, I use a specific prompt and utilize it as an agent to address a specific question from a developer. For general questions, I develop other agents to respond to various inquiries on generic issues.
What is most valuable?
All AI solutions help me work faster. In my opinion, Claude by Anthropic is more accurate in its responses. Although it is not the largest, it is more accurate. I use the AI generative feature to ask questions. While it is not perfect, it performs well. Claude helps automate some products, allowing me to get solutions closer to people because I can address different questions in a more human-like manner.
What needs improvement?
The product could be improved by offering automatic integration with other solutions, such as the ability to read Excel or text files and automate processes this way. Currently, additional solutions are needed to integrate these types of tools. If I want to read a spreadsheet from Google and pose a human-like question, I need to integrate two or three AI solutions. Security is also a concern. AI solutions currently lack security in their processing. If I need to access my confidential information and the AI solution accesses and displays it in responses for everyone, it is not the ideal scenario. Developing solutions to ensure security is crucial, although it is not their main objective at the moment.
For how long have I used the solution?
I have not used it extensively.
What do I think about the stability of the solution?
The product, Claude, is stable.
What do I think about the scalability of the solution?
All AI solutions are scalable. However, it is important to ensure security in the solution. AI solutions currently lack security when answering questions.
How are customer service and support?
I primarily use the AI generative feature to ask questions. While it is not perfect, it is effective. I need to test the questions, refine them, and compare different answers to find the correct ones from the AI. It is not a human, but a generative AI response.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
The pricing is standard for the markets. It is not a monthly price, but a bucket with dollars for usage. If I make too many queries, I consume more of my budget on the platform.
Which other solutions did I evaluate?
Gemini is mentioned as more popular, and DeepSeek among other solutions.
What other advice do I have?
Overall, I rate Claude nine out of ten. We are not a partner of Anthropic but use it like any user. We are a partner with Cloudflare.
Excellent Writing Support
What do you like best about the product?
It improves writing. While it does things other Gen AI tools do it's best for writing support.
What do you dislike about the product?
I don't like the limitations when it comes to uploading.
What problems is the product solving and how is that benefiting you?
It works to improve communicaiton and ideas.
Doesn't follow directions, wastes my message allotment, makes many errors then blocks me for hours
What do you like best about the product?
When it's accurate, it's quite good, but....
What do you dislike about the product?
It's often quite inaccurate and doesn't follow directions. Ask it to complete a task and it will complete a small subset then ask if you want it to proceed. This wastes your message alottment. It also makes mistakes, really obvious issues and doesn't learn from corrections. You have to check the work and tell it about the errors. And the messages back and forth about the errors use up your message allottment. Incredibly frustrating after all this back and forth to then have Claude block me from using the account for hours - it told me I'd hit my message limit today and have to wait 5 hours to use it again. After all this, I still don't have a usuable output from it. And I'm paying for the professional model. Customer service was not helpful. Told me they have no ability to override the message limit so I can use it before the 5 hour freeze. And told me to just message it less in the future. How is that even helpful?
What problems is the product solving and how is that benefiting you?
Analyzing data and formatting unstructured data it into a structured format (it's very poor at this). Writing and editing. Research
Best Coding Companion and in Reasoning
What do you like best about the product?
Claude AI is excellent for coding assistance, especially with its clear and structured explanations. It doesn’t just provide solutions but also explains the logic, which helps me understand complex code and learn as I go. It’s also very responsive, making it feel like a real-time coding partner. Moreover, having ability to organize multiple files in parallel provides seamless experience.
What do you dislike about the product?
Sometimes, Claude's responses are too detailed, and it can take a moment to reach the main point. A simpler summary option would be helpful. Occasionally, it misses context if questions aren’t worded precisely.
What problems is the product solving and how is that benefiting you?
Claude AI is a great help in tackling complex coding challenges by offering clear, logical solutions and explanations. This saves me time and builds my understanding of difficult concepts. Beyond coding, it’s also excellent for drafting professional emails, extracting useful information from long or complex texts, and summarizing details accurately. These features make my work more efficient and ensure I communicate effectively in professional settings.
Great for programming. Used it to assist w/ creating SaaS
What do you like best about the product?
It doesn't hallucinate as much as Chatgpt, at least when coding. And it does a very good job with everything from brainstorming high level solutions and psuedocode to fixing the nitty gritty error.
What do you dislike about the product?
I hate when troubleshooting code it will sometimes get stuck in a loop. It'll say "try xyz" and I do so but none of it works so I say that to the model. In response, the model will tell me to do exactly the same "try xyz". I then have to tell it that it we already did that. It also limits how frequently you can use it in a given period of time, especially if you have a huge amount of code you've been working on. It'll tell you to start a new chat so it doesn't throttle you but if you do so it'll forget a bunch of stuff you just did (even if you summarize it for the new chat).
What problems is the product solving and how is that benefiting you?
I'm not a programmer but I wanted to create a SaaS business. Claude AI is an assistant to coding. More like a teacher, really. ultimately I used a developer but I needed Claude to help develop a minimum viable product for the coder.
Advanced Language Understanding
What do you like best about the product?
Claude AI helps to write more human-like and more personalized that other AI applications. What I like most is its natural language understanding, that is why it offer more effective in providing texts.
What do you dislike about the product?
Since it's not so common as compared with other AI tools, it offers less community support and there are a fewer third-party tools available.
What problems is the product solving and how is that benefiting you?
This AI tool is more interpretable that others and that helps users understand how it gives certain conclusions or outputs.
Good for Translation of major languages
What do you like best about the product?
Ability to translate idioms well and extreme fluency
What do you dislike about the product?
Odd error or choice of translation terms, typical of LLM
What problems is the product solving and how is that benefiting you?
Document processing
Claude
What do you like best about the product?
- I love how Claude AI feels like a friendly and approachable assistant!
- I'm impressed by Claude AI's accuracy and ability to provide helpful answers.
- I enjoy how Claude AI can generate innovative ideas and engaging content.
- I appreciate how easy it is to interact with Claude AI and get the help I need.
What do you dislike about the product?
I've been using the free version of Claude AI, and while it shows promise, I've found it to be quite limited. The number of prompts I can use is restricted, and the length of our chats is too short. This makes it difficult to fully explore the capabilities of the AI or get meaningful assistance. I understand that the free version is intended to be a teaser, but I hope the developers will consider expanding its capabilities or offering more flexible pricing plans. Until then, I'll have to weigh the limitations against the benefits.
What problems is the product solving and how is that benefiting you?
I'm still discovering the capabilities of Claude AI, but I'm hoping it will solve problems such as:
- Providing quick answers to questions and helping me learn new things
- Assisting with writing and generating ideas
- Offering a conversational partner for brainstorming and exploring ideas
If Claude AI can deliver on these promises, I expect to benefit from:
- Saving time and increasing productivity
- Enhancing my creativity and problem-solving skills
- Having a helpful tool for generating ideas and exploring new topics
Claude AI review
What do you like best about the product?
It is very easy to use LLM and has great community and costumer support
What do you dislike about the product?
It isn't compatible with various machine learning tools and prompting techniques.
What problems is the product solving and how is that benefiting you?
I am building a multi agent chatbot by using claude AI and its higher context length has impacted a lot to our use case.