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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Preeta S.

New age intelligent automation tool for Businesses

  • December 09, 2023
  • Review provided by G2

What do you like best about the product?
I think it's highly intelligent tool that converts all the manual tasks with ease to highly robust process that any new organisation can follow . As a new organisation we need to have a lot of automation in place with such less man power this tool is a saviour has its helped us automate many time taking activities including our purchase order creation etc removing all human intervention and saving man hours
What do you dislike about the product?
I think it is highly cost effective compared to the manhours that we save over year that helps us reduce labour cost. Also it's less time consuming the only downfall is that it takes time to build a process and it needs someone with a proficient technical understanding to build the processes entirely after that it's fairly easy to use
What problems is the product solving and how is that benefiting you?
It's solving many problems in one it's cost effective automated intelligent tool that helps reduce man hours so cost and plus automated our manual processes in place so it's a helpful tool


    Financial Services

Great RPA Tool for reusabilty and low code perspective

  • December 07, 2023
  • Review provided by G2

What do you like best about the product?
Great experience working with Blue prism . Low code and Reusability is one of the best feature in BP
What do you dislike about the product?
I like every aspect and feature in Blue Prism
What problems is the product solving and how is that benefiting you?
Providing value, time saving and saving


    Computer Software

Definitely recommend

  • December 07, 2023
  • Review provided by G2

What do you like best about the product?
It has very good features which you can use in your apps.
What do you dislike about the product?
If you already have a good AI/ML dedicated team, you may need to think it over.
What problems is the product solving and how is that benefiting you?
It has good document processing which is helpful


    Roushan K.

Blue Prism is a great tool fo deployment of stable unattended digital workers.

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Blue Prism requires minimum coding. Process studio is great and easy to use. It has simple drag and drop functionality built in which enables almost no prior coding experience. Automations are easy to implement and maintain.It has great customer support and also blue Prism community is great. We are using it on daily basis to create new bots to achieve greater consistency and cost saving everyday. It also integrates quite easily with different types of applications that we are using
What do you dislike about the product?
Blu Prism has lesser options as compared to other RPA tools. Also designing any flow requires greter no of stages as compared to other tools.
What problems is the product solving and how is that benefiting you?
It helps us achieve greater consistency in our processes which improves our accuracy and efficiency. We have also achieved great FTE savings with it.


    Vyshnavi C.

Blue Prism

  • August 29, 2023
  • Review verified by G2

What do you like best about the product?
Blueprism have good automation capabilities to fulfil customer needs. Have large automation solutions.
Providing Password encryption and Work queues to manager pipeline. Providing various automation to fulfil user requirements like Web, Desktop, Mainframe, Citrix and Java automation.
What do you dislike about the product?
Licensing cost is high and needs to reduce to give competetion in Automation world. Need to provide good spying capabilities in Java and mainframe automation. I don't have any negatives to share on Blueprism.
What problems is the product solving and how is that benefiting you?
Other than licensing cost I don't have any negatives found.


    Siva Krishna K.

Blue prism

  • August 29, 2023
  • Review verified by G2

What do you like best about the product?
we have various kind of automation and tools available in Blueprism to automate Web, Desktop, Mainframe, Java and Citric automation.
Providing high security to customer by providing encryption.
What do you dislike about the product?
Licensing cost is more in compared to other RPA tool. Integration tools also expensive. but this tool is very user friendly.
What problems is the product solving and how is that benefiting you?
User friendly and easy to code but needs to reduce the licencing cost to give competitive in RPA tools.


    Anu C.

Super Easy RPA tool

  • July 26, 2023
  • Review verified by G2

What do you like best about the product?
It is very user friendly and anyone can learn it quickly and start implementing. Automating anything is simply possible. The support is also amazing from the BP Community.
What do you dislike about the product?
It's Control room. With a lot of BOTs like more than 150 it becomes little slow. BP needs to work on optimization on filters on control room.
Would love to see some magic in control room
What problems is the product solving and how is that benefiting you?
With version upgrades the option to import out of the box skill is helping in automation process.


    Computer Software

Excellent and reliable product to work on

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
Ease of maintenance and code stability in production environment.Reusability and low learning curve helps to move towards SS&C BP IA Platform
What do you dislike about the product?
Self Help documents and training material can be improved
What problems is the product solving and how is that benefiting you?
Transformation of process steps to reusable automation scripts is top-notch.It can solve process automation issues eliminating repetitive tasks like data manipulation,notifications etc


    Manoj K.

Next Gen Organization - Bigger Steps

  • June 29, 2023
  • Review verified by G2

What do you like best about the product?
SS&C Blue Prism Intelligent Automation Platform - Title truly derives the strategies and roadmaps that are coming up in pace we've ever seen earlier.

I'm much more happier that it leads to unlock the organizations potential over digitalization using the portfilios that are coming up like Chorus BPM, PI, Process Mining, UX Designer, etc.
What do you dislike about the product?
It would be a great help if all the advancements were also near to parallel release for cloud and on-premise customers. The university should little be improved with more real-time use cases and more detailed explanations for beginners to understand as the most desirable organization; we encourage many fresh talents from colleges, which is also a highly significant point for Citizen Developers. Capture can be improved to design the steps using recording and write down the steps using hearing the discussion, which writes down more logic and decisions in the transcript.
What problems is the product solving and how is that benefiting you?
Intelligent process automation and ecosystem is the best approach we have, but more open integrations will be really helpful. It would be a great benefit for SS&C and its users if you could come up with an integration development tool.


    AMOL B.

Interesting - good experienced

  • June 04, 2023
  • Review verified by G2

What do you like best about the product?
Providing basic learning training, giving an opportunity to become a member of the Community, University, and many more platforms. This must be needed. Thanks a lot.
What do you dislike about the product?
The price of the certifications is too high and needs to be discounted to the learners this Blue Prism certification for their career growth life. This thing is to be noticed here and should be shown some benefits for the learners and needed person. Thanks
What problems is the product solving and how is that benefiting you?
Learning the contents is helping to recover the requirement.