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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Upal P.

BluePrism is one of the best tool for RPA solutions.

  • October 01, 2022
  • Review verified by G2

What do you like best about the product?
(1) Can connect to multiple tools externally.
(2) Exception Handling is easy to implement and understand.
(3) Business User-friendly Interface
(4) Digitial Exchange has many assets that help in rapid developments.
What do you dislike about the product?
(1) Handling the size of Actions and stages manually.
(2) UI can be changed and can be made developer friendly.
(3) Yet more features can be included in Other Blueprism Products such as Interact and Control room.
(4) Decipher needs more features for classifying documents and Batches.
What problems is the product solving and how is that benefiting you?
(1) Interact help us to improve the scopes of attended processes.
(2) Decipher helped to convert and optimize the conventional solutions to Intelligent automation.


    Kumar N.

My review for SS&C Blue Prism for V7.1

  • October 01, 2022
  • Review verified by G2

What do you like best about the product?
1. New V7 brings many changes since we are using API and Browser automations extensively.
2. Blue prism process intelligence is deployed across COE to find out the process gaps and optimizations.
3. Decipher IDP is used for internal document processing purpose for now and it is under testing. So far looks good in terms of data extraction.
What do you dislike about the product?
1. There are still may improvements blue prism can make in the tool.
2. On ideation portal there are many quite useful ideas submited by user that blue prism needs to deliver in timely manner.
3. There can be moe frequent version upgrads.
4. Can not update tool online and also can not update digital assets directly. User has to do all this tasks manually to update the tool and to update the reusbale codes.
What problems is the product solving and how is that benefiting you?
1. Earlier we used IE to automate web application and now with Chrome we are doing that. It is saving 35 FTE down to 3 bots running 24X7 performing data entry in internal portal.
2. There is no option for dark theme causes lot of eye strain to our users. Hope blue prism would add a dark mode soon.
3. User experience can be made more better in overall tool.
4. I feel the tool and the documentation portal looks very old fashion, there is a space for UI/UX updates in BP.


    Avinash C.

Leading RPA tool in market

  • October 01, 2022
  • Review verified by G2

What do you like best about the product?
-Exntesive applciation support is one of the key thing that I liked with blue prism.
-Blue Prism's other protfolio products are useful in RPA projects.
-Used BP capture to create skeleton of process and objects.
What do you dislike about the product?
-Did not notice any major item that I disliked but tool can be made more interactive, visual changes can be made and more useful products can still be added to compete with other tools.
-Looking for native citrix automation from Blue Prism. Right now have to install citrix in VDE as well which is not favourable.
What problems is the product solving and how is that benefiting you?
-Automated banking sector processes that uses mainframe, java and Database applications.
-It seamlessly connects with legacy apps that I liked the most.
-Planning to learn Interact so that we can create forms for users to submit data and then bot can work on that data.


    Luiz Alfredo L.

Best for sale and good understanding

  • September 30, 2022
  • Review provided by G2

What do you like best about the product?
I like the way of monitoring tests, where each step can be seen clearly, I don't need to make 'breakpoints' all the time to see what happens in the development of the solution.
I also see the billing format as a differential, where the cost for 3 years is attractive.
What do you dislike about the product?
I don't like the lack of contrast in the layout, I wish it had more colors, the lack of contrast bothers me, colors help me to define the toolboxes. I also wanted to be able to have a code view option that looks less like bpmn.
What problems is the product solving and how is that benefiting you?
The fact that I don't need to have a higher education to learn this tool is excellent, since in job interviews what I am asked for is knowledge of the tool, and not just a degree, and that's what I find at blueprism university. A change of line of work is possible, if I delve deeper into the tool.


    Ian L.

Dev Report

  • September 30, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use tool, very intuitive and easy to learn, for those who come from other automation tools it becomes very easy to use the tool because it uses simple and practical flows
What do you dislike about the product?
Very complex configuration, requiring knowledge in database and other aspects that the developer will not always have, being necessary to resort to other professionals to be able to carry out the action
What problems is the product solving and how is that benefiting you?
Day-to-day processes of the company, sending login tasks, registration, consultation and generation of reports and information form managers without having to worry.


    Bruno V.

Excellent form of collection and ease of selling the platform

  • September 30, 2022
  • Review verified by G2

What do you like best about the product?
After every meeting, a return on investment needs to be presented, regardless of the chosen platform, to map the process to be automated. The way of selling (24x7 license) helps a lot when convincing customers to buy a BluePrism license. Today a customer went ahead with the BluePrism license purchase process. Much of the reason was the simple way of charging.
What do you dislike about the product?
Many of my team like the way Blue Prism presents the code, as if it were a BPMN connotation, I wish there was an alternative way of presenting what is being developed. My past experience was with AA, I miss the presentation of something like code.
What problems is the product solving and how is that benefiting you?
Problems:
Exact pricing;
Customer distrust in platforms;
Have qualified developers to deliver solutions;

BluePrism is the platform that helps me the most in these aspects, as it is easier for me to sell the platform with the pricing model, and I can trust that we will deliver the solution because we have qualified professionals ready to develop;


    Gabriele R.

Allows constant learning and efficient solutions

  • September 30, 2022
  • Review verified by G2

What do you like best about the product?
It allows the creation of resilient and robust automations to effectively meet the needs of the business. Counting on a complete control structure and reusable artifacts.
What do you dislike about the product?
Some problems with integrations with other systems. The problems are already being solved, but it is necessary to keep updating the system continuously to solve these issues
What problems is the product solving and how is that benefiting you?
This allows improvement in the repetitive processes of companies and making them faster and more efficient.Thus allowing greater productivity of companies.


    Sachin S.

This saves ton of manual work

  • September 30, 2022
  • Review verified by G2

What do you like best about the product?
University is easily accessble and foundation coruses are helpful for learning.
Drag and drop actions are easy to setup.
Guidance and materials available for everything to start with.
What do you dislike about the product?
User Interface needs many improvements.
Blue Prism Cloud lacks so many advance hardware and software features.
Browser automation tends to break some times due to extension issues.
What problems is the product solving and how is that benefiting you?
It helped our university automate data management of students.
Our department team is using it for fee calculation and data entry.
We are planning to expand it to more sections in our college.


    James W.

Good tool but can be made better

  • September 30, 2022
  • Review verified by G2

What do you like best about the product?
Simple UI and easy to learn.
I liked digital exchange assets provided by blue prism.
Blue Prism community is too cool because the members always help whenever our team feels stuck at any place.
What do you dislike about the product?
Customer support team experience was not very great for me.
UI needs a lot of improvements.
No cloud based automation design studio available.
No dark mode.
No analytics tool integration.
Moderate level IDP engine.
What problems is the product solving and how is that benefiting you?
We have daily forms received from users that are entered in browser and window based application.
Data entry in Database.
Automated email alerts to users for their form status.
Demo on IDP in progress.


    João V.

Perfect

  • September 30, 2022
  • Review verified by G2

What do you like best about the product?
I like how easy is to interact with this software, in all terms of management.
The best thing about it, is that's very easy to understand what we are doing on flowchart.
What do you dislike about the product?
I dont like how we dont have some common functionalities, like change more than one variables name.
It'd be better to add some practical functionalities like this.
What problems is the product solving and how is that benefiting you?
Almost every problems related to manual automations, I can see far away how to manage my problems at ease with the flowchart of blueprism and create a good solution to it.