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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Abul Hasnat Md Sofi Ullah

A user-friendly and scalable solution that provides excellent vulnerability management features

  • October 17, 2023
  • Review provided by PeerSpot

What is most valuable?

The product is useful for vulnerability management. The Auto-Remediate feature is good. The tool enables centralized vulnerability management.

What needs improvement?

The product should provide risk-based vulnerability management. It is a popular feature. Large environments can have a lot of vulnerabilities. We need to prioritize them for remediation. So, risk-based vulnerability management is useful for large enterprises.

For how long have I used the solution?

I have been using the solution for almost ten years.

What do I think about the stability of the solution?

We don't face many challenges with the product’s stability. We have two or three issues in a year.

What do I think about the scalability of the solution?

The tool is easy to scale. Almost 1,800 users are using the tool in our organization.

How are customer service and support?

The technical support is good. When we raise the issues to Tenable’s support persons, they respond well.

How was the initial setup?

The initial setup was easy. One engineer is required to deploy the solution in two hours. We do not face challenges in maintaining the product.

What's my experience with pricing, setup cost, and licensing?

The tool provides competitive pricing. We pay a yearly license fee. There are no additional costs associated with the tool.

Which other solutions did I evaluate?

We explored other products, but Tenable was more user-friendly. Tenable has better accuracy, too.

What other advice do I have?

We are satisfied with the solution. Overall, I rate the product a nine out of ten.


    Abu Imran

An easy-to-use tool that provides visibility over scan results along with multiple templates

  • August 28, 2023
  • Review provided by PeerSpot

What is most valuable?

Compared to other products, the most valuable features of the solution are its ease of use and ability to provide visibility over scan results while providing many templates to users, making it a helpful tool.

What needs improvement?

Though the solution's technical support is responsive, they do take a lot of time, making it one of the solution's shortcomings that needs improvement.

For how long have I used the solution?

I have been using Tenable Security Center for two years. I use the solution's latest version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

It is difficult for me to comment on the number of users of the solution since our company's sales team manages it.

How are customer service and support?

The solution's technical support does respond to my company's queries.

Which solution did I use previously and why did I switch?

I haven't worked with other products apart from Tenable Security Center.

How was the initial setup?

The installation of Tenable Security Center is not difficult.

The solution is deployed on the cloud and on-premises.

The installation of Tenable Security Center takes an hour or two.

What's my experience with pricing, setup cost, and licensing?

I don't know about the product's pricing model since I am a part of the technical team. The pricing part is an area handled by my company's sales team.

What other advice do I have?

Two or three engineers in my company are involved in the maintenance of the solution.

I recommend the solution to those planning to use it.

I rate the overall product an eight out of ten.


    it_user1059906

A tool to detect and manage vulnerabilities needing a straightforward setup phase

  • July 20, 2023
  • Review provided by PeerSpot

What is our primary use case?

My company uses Tenable Security Center to detect and manage our environment's vulnerabilities.

What is most valuable?

Feature-wise, Tenable Security Center is a very fast tool with many dashboards and reports, and it covers all our systems.

What needs improvement?

The solution's user interface has some issues. Sometimes, when it comes to a table's interface, shortening a column which in general should be enabled for every column, is not possible. The aforementioned details can be considered for improvement.

For how long have I used the solution?

I have been using Tenable Security Center for a year. I am using the solution's latest version.

What do I think about the stability of the solution?

The stability of Tenable Security Center can be described as a straightforward one.

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

In my company, we have 20 users of the solution.

The solution is extensively used in our company.

I don't plan to increase the solution's usage since it is used by the security department only.

How are customer service and support?

The technical support is good and provides a quick response whenever contacted by us.

Which solution did I use previously and why did I switch?

Previously, I have used Tripwire IP360.

My company started using Tenable Security Center because of its reporting capabilities, including the number of reports and dashboards.

How was the initial setup?

The initial setup was straightforward.

The deployment took place in a week.

During the deployment process, we first define your network zones, then we define your organization, define the scan policies, and then finally, we schedule the scanning.

What about the implementation team?

The installation phase can be done in-house, but we chose to seek the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

My company needs to make yearly payments towards the licensing costs. The pricing of the solution falls in the mid-range level, so it is not too expensive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.


    Asief Mohammed

A highly stable and easy-to-deploy product for vulnerability scanning

  • July 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our customers use the product for scanning their network for vulnerabilities.

What is most valuable?

Tenable is the leading product for vulnerability scanning. Most of the customers use Tenable in our region. The customers are happy with the product.

What needs improvement?

People do not prefer the solution for web applications. They prefer Acunetix or Netsparker over Tenable for web applications. The solution should provide better web application features and support. It could provide some add-ons to customers.

For how long have I used the solution?

I have been using the solution for the past six months.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have 15 to 25 customers who use the solution. I rate the tool’s scalability a nine out of ten.

How are customer service and support?

The support team was helpful. Usually, we don't contact the support team because our engineers do the installation. It's not so complicated.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. We have certified engineers of the product.

What about the implementation team?

Two engineers are needed to maintain the solution. The time taken for deployment depends on the prerequisites of the customers. If the customers provide all details to us at the proper time, we can deploy the solution in two to three days.

What's my experience with pricing, setup cost, and licensing?

The annual licensing fee of the product is $25,000. The pricing depends upon the number of IPs. There are no additional fees associated with the solution.

What other advice do I have?

I am dealing with the latest version of the solution. It's a very good product to use. Overall, I rate the product a nine out of ten.


    Jahanzeb Feroze Khan

Provides great advanced scanning and clear visibility across our network

  • May 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Tenable.sc to conduct vulnerability scanning for our networks, and applications, and for the data protection we need in our environment. We are customers of Tenable and I'm the assistant manager of network security.

How has it helped my organization?

It provides us with clear visibility across our environment.

What is most valuable?

The best feature is the advanced scanning for the network.

What needs improvement?

I think the web application should be improved because it's not very functional.

For how long have I used the solution?

We've been using this solution for almost three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We haven't had the need to test scalability.

How are customer service and support?

The technical support is not very good. We didn't get a good response when we contacted them. We had to go through all their documentation and get the information we needed from external sources.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup is not difficult, it's just a matter of downloading which takes around 25 minutes and then uploading the plugins which takes several hours. I'm the only one in the company that uses this product.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are not expensive. I think we pay around $9,000 USD for an annual subscription. There are no additional expenses.

What other advice do I have?

My recommendation is to stick with the data scanning tool and not worry about downloading the other features.

I rate this solution nine out of 10.