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External reviews

81 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

The best product for retail and e-commerce

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
It's very user friendly. Everything you can find on IBM portal or Java docs .
What do you dislike about the product?
There is no guidance or training available in google . Also you can find any answers in google
What problems is the product solving and how is that benefiting you?
Retail and e-commerce all platform is covered with IBM sterling OMS. Inventory, order management warehouse etc


    Mohamed Shaikna R.

Review on IBM OMS

  • November 26, 2021
  • Review provided by G2

What do you like best about the product?
Sterling OMS is best able to be customised to meet the customer's requirements. And the APIs that are provided by it are very effective to handle db operations.
What do you dislike about the product?
Sterling OMS is like an ocean, Has a huge number of features. Many of them are unused by the customers but the customers have to purchathe whole package. Sterling can be disintegrated and loosely coupled
What problems is the product solving and how is that benefiting you?
IBM Sterling has an effective handling of Inventory management and Payment processing. It is very much open to be integrated with other systems, both synchronously and asynchronously
Recommendations to others considering the product:
In the market, IBM Sterling is the most scalable and easy-to-implement Product with most of the eCommerce Features available out of the box. so, This product can be considered while implementing an OMS for any eComm business.


    Health, Wellness and Fitness

IBM Sterling Store deep review

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
It provide superior customer service and very helpfull
What do you dislike about the product?
Nothing as such only the delivery date should be improved
What problems is the product solving and how is that benefiting you?
it provides basic daily needs, mainly the clothes we buy for gifts and use
Recommendations to others considering the product:
Yes all my colleagues are using it


    Priyanka M.

IBM

  • October 13, 2021
  • Review provided by G2

What do you like best about the product?
Can access the data very easily and help in accumulating the info
What do you dislike about the product?
Hacking can be done it system is not used properly
What problems is the product solving and how is that benefiting you?
Accumulation of data and bifurcation of data accordingly


    Raghvendra P.

IBM Sterling Store engagement review

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
One platform to view supply and demand against utilization and is exact with the dates.
IBM Sterling Order Management is well suited for integrated order fulfillment processes across all selling channels to provide a seamless customer fulfillment experience.
What do you dislike about the product?
They need to deep dive to provide more support for warehouse management which is relatively weak. Software depth and breadth of functionality is challenged in complex supply chain operations.
What problems is the product solving and how is that benefiting you?
I have used IBM sterling for a store to go online completely during the pandemic, where it helped us to track the order status and inventory. It was a bit complex to learn initially but made our life so easy during the later part—best way to track the delivery process for the customers.


    Financial Services

Ease of Order management

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
The interface and ease of use.
Ai capabilities helps predictive analysis
What do you dislike about the product?
Nothing as of now as it's reallly evolving
What problems is the product solving and how is that benefiting you?
It saves hours of efforts as it brings together different components and couples it quite wel


    Upasana M.

Me and my organization find IBM Sterling order management reallyuseful

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
It is the best Order management platform out there and we have been using it since it was out in the market.. it is really easy to understand and provides various features to make enhancements or make integrations with other applications etc.. it is also a flawless product with very little bug fixes needed.. it has many features that are very useful for the flawless movement of order from one stage to another..
What do you dislike about the product?
I cannot think of any but I guess it will be its look I guess and that too because it is really old and tht is how it was designed to look.. but the configurator could use a little more changes other than that I do not have any problems as such..
What problems is the product solving and how is that benefiting you?
I have been working with the internal solutions team in my organization and work with sterling as a product and enhancements on top of it like various tools for the ease of our clients and also try to do different integrations with other platforms like payment platforms or carriers and all so that we can provide a complete solution to our clients


    Retail

Omni Channel Sr Leader @ Beauty products retailer

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
Powerful cloud based Order Management system with intelligent sourcing and scheduling which can be easily integrated with variety of Front end systems.
What do you dislike about the product?
Reporting - Would have liked some out of the box reporting as well which will make the product even more powerful
What problems is the product solving and how is that benefiting you?
Multi Channel Omni business - BOPIS, SFS, STS etc.
Recommendations to others considering the product:
Excellent product with both On-prem and Cloud options. Can chose either based on organization structure


    Pooja S.

A great tool to work with.

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
The ease to develop something in the application and the modular structure of the application.
What do you dislike about the product?
Its bit complex in the beginning to learn the system, plus there are not much helpful documents available online.
What problems is the product solving and how is that benefiting you?
I have used IBM Sterling Order Management to make a retail store go completely online and track the status of orders and inventory. It is really very effective tool, and provides smooth processing of orders.
Recommendations to others considering the product:
Please refer multiple documents as its a bit difficult to get hold of it very fast. Allot some time to understand the application. Otherwise its a great product to work with and easy to follow.


    Kislaya .

Robust and great order management system with best features

  • November 03, 2020
  • Review provided by G2

What do you like best about the product?
Distributed Order Management , Global Inventory Visibility, Real Time availability monitor functionalities.
What do you dislike about the product?
Some performance issues related to launching of configurator
What problems is the product solving and how is that benefiting you?
1. Customer Notification
2. Sourcing and scheduling setup
3. Inventory management.
4. Customer promised date calculation
5. Store/Node/hub configurations set up and configuration.
6. Work orders and service order fulfillment.
7. Payment processing.
8. Integration with other systems.
9. Customization of business logic