Reliable and intuitive SOAR platform.
What do you like best about the product?
I love the personalization Swimlane offers and how robust it is for each user. I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed.
What do you dislike about the product?
Initially, there can be a lot going on and it can be confusing until you get comfortable with Swimlane and setting it up in your environment. The process is well worth it and you learn a great deal about the SOAR from the process.
What problems is the product solving and how is that benefiting you?
Swimlane is helping us organize alerts and events from our SIEM.
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