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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sapna R.

Very informative diverse tool

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
We can see the different perspectives of our environment with a lot of information to process the different transactions.
What do you dislike about the product?
I do not see any reason to dislike Instana
What problems is the product solving and how is that benefiting you?
Getting birds view of all environments, VMs, transactions, logs and errors.


    KEERTHANA B.

Instana Review

  • March 08, 2023
  • Review verified by G2

What do you like best about the product?
Performance improvement , easy installation, good support from Instana Product Support team, Application montoring is easy for Support Team,
What do you dislike about the product?
Configuration and onboarding was complex, Kynryl should have better integration with IBM instana team
What problems is the product solving and how is that benefiting you?
Application performance onioring was made easier, Identify downtimes of the application was the highest priority


    Sivarajan A.

IBM INSTANA Monitor tool usage feedback

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
It's quite easy to install and configure and its pulling lot of information from single agent
What do you dislike about the product?
We need more handson to understand the functionality
What problems is the product solving and how is that benefiting you?
Installation of agent with proxy server makes complex


    Marko H.

In depth analysis of all the flows and streams in a large macrosystem

  • March 03, 2023
  • Review verified by G2

What do you like best about the product?
Continuous improvement of the program and implementation of new solutions that improve the monitoring and development of our system, ranking them among the best in the industry.
What do you dislike about the product?
Occasionally, the implementation of certain new solutions may require certain adaptations in our system.
What problems is the product solving and how is that benefiting you?
Instana's monitoring gives us the ability to more easily identify bottlenecks in our system, analyze them, and thereby further customize and improve the product, leading to continued growth and development of our business.


    MATTHIEU M.

beautiful APM

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
Simplicity and the clarity fo the interface.
What do you dislike about the product?
nothing for the moment, i totally agree this APM choice
What problems is the product solving and how is that benefiting you?
the big benefit with this tool is the flow map to know where is the real problem


    Verified User in Internet

It's great but slow

  • February 28, 2023
  • Review verified by G2

What do you like best about the product?
It's fine. They sure try to sell their product.
What do you dislike about the product?
No issues, actually, business as usual. I wish they'd fix some bugs in their product, but that's fine.
What problems is the product solving and how is that benefiting you?
We're using Instana monitoring tool for our servers and it works. Pricing is fine, considering the competition, but the agent agent eats almost 1/5 of cluster resources alone. It's very expensive resource wise. And it's client is java based which explains a lot.


    Amith Kashyap H.

One stop for all your APM needs

  • February 28, 2023
  • Review verified by G2

What do you like best about the product?
Ability to track even the infrastructure activities and issues related to the service. Also, the provision to get the complete stack trace of calls and the operations involved in the API call. Detailed analysis of the errors and issues is beneficial while trying to solve a problem as it gives a holistic view.
What do you dislike about the product?
For Golang applications, the integration can be made a little easier, and the support for out-of-the-box distributed tracing of Database operations, HTTP calls, Redis opeartions and/or any I/O operations will be very beneficial.
What problems is the product solving and how is that benefiting you?
We are using Instana as an APM tool where we monitor the traffic of our micro-service in terms of API hits, response time for those APIs, errors occurred, infrastructure-related issues and warnings. Instana is our go-to tool to debug in case we see any abnormal behaviour in our micro-service. Debugging with the help of Instana is fast and effective as it provides all the data needed to resolve the issue with its clear and concise dashboards.


    Sumit S.

An End to End APM tool with amazing add ons and capabilities.

  • February 28, 2023
  • Review verified by G2

What do you like best about the product?
Ease of installation, alert configuration, auto-discovery feature, capability to add on various features such as enhanced logging, website (FrontEnd) monitoring and technical support from the Instana team were some of the best things about Instana.
What do you dislike about the product?
Integration and know-how regarding Instana among the other IBM companies, especially Kyndryl, would have definitely enhanced the Client experience wherever the applications and servers are hosted over IBM Cloud.
What problems is the product solving and how is that benefiting you?
Real time 24/7 monitoring of our applications ensures no downtime and quick service restoration in case of any issues leading to a better customer experience.
Better analysis of issues due to real-time alerts along with both server-level logs as well as the application-level logs which provide better insights as to whether the issue is from an infra level or application level


    Kyle H.

We use Instana to monitor server performance on our application servers

  • February 27, 2023
  • Review verified by G2

What do you like best about the product?
I like looking at historical performance information on all my hosts. The historical view allows us to go back in time and investigate events and review system usage over time.

We heavily leverage the integration between Intana and Atlassian Opsgenie for tracking resource usage events. It has become a vital part of our alert handling in our production environments to ensure performance and uptime
What do you dislike about the product?
The interface takes a little bit of time to get used to, but once you understand the flow of the screens and how to leverage the tool functionality, it becomes very powerful.
What problems is the product solving and how is that benefiting you?
We have a one stop platform for reviewing performance monitoring for all of our platform hosts for our whole organization. This helps give a holistic view of how a system is performing and why as well as giving the ability to drill deeply into the details of what is going on beyond basic resource utilization statistics.


    Janne K.

Digging deep into performace stats

  • February 24, 2023
  • Review verified by G2

What do you like best about the product?
It really helps us identify the performance bottlenecks in our applications.
What do you dislike about the product?
It requires quite a lot of resources on it's own, diminishing the gains we can achieve from performance optizations.
What problems is the product solving and how is that benefiting you?
Performance issues -> Better user experience
Resource usage optimization -> smaller infrastructure bills