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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great tool for monitoring and provide great help in Client project

  • February 26, 2022
  • Review provided by G2

What do you like best about the product?
Instana helps to track application easily. UI is great, very handy to use .

Issues are resolved on time because of monitoring alerts.
What do you dislike about the product?
At first I faced little trouble in navigation otherwise it is all great once we are in a flow using this then not any such problems arises.
What problems is the product solving and how is that benefiting you?
Performance management for application.

Troubleshooting network and infra issue for the application.

API monitoring.


    Computer Software

Great tool for monitoring and tracking purposes

  • February 26, 2022
  • Review provided by G2

What do you like best about the product?
Great tool to tracking API calls and figure out any automated call disturbing the system.
What do you dislike about the product?
Nothing much to not like Instana,
But they can improve on there UI and presentation of overall data.
What problems is the product solving and how is that benefiting you?
Unnecessary calls from automated bot API, that are not required.
Using for tracking Appliaction Performance.


    Jay E.

Powerful and Resourceful Application for Monitoring and Work Force Management

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
Instana has value for every process that a company has; therefore, it supports all the operations and ensures reports are outlined on time.
Further, Instana improves the behavioral abilities of every player in the company, as there are proper recording and follow-ups are made or done ASAP.
Finally, Instana increases the productive scope; therefore, there is expansion support from the tool.
What do you dislike about the product?
Instana is a reliable and friendly monitoring tool, and it perfects the operations of every business, more so the small of the growing ones. More so, Instana has a credible team that validates every inquest and ensures updates are deployed swiftly and immediately.
What problems is the product solving and how is that benefiting you?
Instana offers stability in a company, and there is consistent help from the way business activities are done due to the operational support.
More so, Instana offers a well-developed report, which guides the employees on the appropriate mechanisms that can boost the business and makes it more appealing and yield high.
Recommendations to others considering the product:
Instana monitors the performance of the employees, the resources that a company has, and other places that need an outstanding review.


    Vitor P.

Good for monitoring kubernetes cluster

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
The alarms system is very effective and easy to monitor.
What do you dislike about the product?
The user story is a little messy and sometimes gets lost.
What problems is the product solving and how is that benefiting you?
I'm monitoring my Kubernetes cluster with Instana, and the integration with Pagerduty is excellent.
Recommendations to others considering the product:
Some alarm systems need to be reviewed. We had some alarms associated with no traffic users that weren't triggered.


    Saurabh M.

Best APM and Observability solution

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
using this product more than two years , well-built system that is used to detect and identify issues and problems
What do you dislike about the product?
Nothing to highlight but user dashboard needs to be improved
What problems is the product solving and how is that benefiting you?
great Application monitoring and servers


    Raghuvar P.

One of the Best Go to Suite for Monitoring and Managing your Overall Infra

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
One of the best things that I love about Instana is its usability and interface about events, monitoring status, details of API logs, their flow and debugging traces for any failure, and a lot of stuff. For any application, you can see the dependencies (of DBs, other microservices, processes..etc.), overall infrastructure, all other connected services, alerts, support for Kubernetes, AWS, and other platforms, configurations, and overall calls for that particular application. Due to its ease of usage containing all these features, I would highly recommend establishing this tool in an organization for managing their relevant features from the platform.
What do you dislike about the product?
Overall from a usability, accessibility, and features point of view, I didn't come across any cons as such to the date. Some of the feature request we would be requesting to add in upcoming years; let's see how that goes.
What problems is the product solving and how is that benefiting you?
We have our entire infrastructure, including running websites, apps, Kubernetes clusters, databases status, applications logs, and failure traces integrated with Instana. On a daily basis, we use it to monitor all the apps of a cross-functional team with their relevant services and apps. Thanks to this platform, monitoring and managing all these services have become hassle-free.
Recommendations to others considering the product:
There are tools out there in the market. And after using this tool for a while now, I'd highly recommend using INSTANA for all your monitoring and managing infra, Kubernetes cluster, applications, and other services across the organization.


    Shivam G.

GREAT TOOL FOR DEVOPS TEAM

  • February 25, 2022
  • Review verified by G2

What do you like best about the product?
With Instana's fully automated application observability, you can make sense of your chaotic cloud-native settings, providing the context you need to take intelligent actions and ensure optimum application performance.
What do you dislike about the product?
It is not good as Datadog because Datadog is the most popular cloud monitoring service. IT, operations, and development teams utilize it to construct and execute applications on dynamic or hybrid cloud infrastructure. With Datadog, you can start monitoring in seconds.
What problems is the product solving and how is that benefiting you?
Remove the burden of manual observability and application monitoring off your Dev+Ops teams.
Relevant metric collecting fully integrated into the Instana Dynamic Graph
Behavioral learning with full AI support
EVERY request generates a trace.
Instana is a tech stack tool in the Performance Monitoring category.
Recommendations to others considering the product:
With Instana's fully automated application observability, you can make sense of your chaotic cloud-native settings, providing the context you need to take intelligent actions and ensure optimum application performance. Remove the burden of manual observability and application monitoring off your Dev+Ops teams. Relevant metric collecting fully integrated into the Instana Dynamic Graph, Behavioral learning with full AI support, EVERY request generates a trace.
Instana is a tech stack tool in the Performance Monitoring category.


    Mantesh H.

Its good to use

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
All the erroneous calls which we can catch easily
What do you dislike about the product?
It's a little bit slow during use. also, it takes more time to load
What problems is the product solving and how is that benefiting you?
We catch up on the erroneous calls easily
Recommendations to others considering the product:
its easy to use


    Information Technology and Services

Best Product for analysis

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to manage and use , able to track number of visitors and do data analysis and remain safe from threats.
What do you dislike about the product?
Nothing as such , new to the platform .Until now everything is going good
What problems is the product solving and how is that benefiting you?
Monitoring the performance of my number of users visiting and clicking on daily basis


    Computer Software

APM with good kubernetes monitoring.

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
It's a visualization suitable for Kubernetes, public/private cloud and IDC.
And you can also check the detailed settings of Kubernetes.
E2E transactions are well visualized, making it easy to monitor MSA services.
What do you dislike about the product?
Instana cannot view code at the method level.
There is no function to view log history, extract specific values, save them as metric, and display them.
Automatic installation of DEM is not supported.
To use the AI function, you need to add Watson.
What problems is the product solving and how is that benefiting you?
We efficiently checked the link between various applications in the currently deployed Kubernetes environment. We were able to separate and analyze the points of disability using INSTANA.