Jellyfish
JellyfishReviews from AWS customer
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easy to use application with not enough customization options
What do you like best about the product?
The most useful feature of JF is the allocation for both develop and defects (per group, team, etc)
What do you dislike about the product?
no way to specify the duration of the statistics (for instance, there are views in months only).
no API to retrieve the data and to use it outside of JF
no API to retrieve the data and to use it outside of JF
What problems is the product solving and how is that benefiting you?
JF shows you the FTEs spent on a specific activities
Great tool for Engineering Management
What do you like best about the product?
We are still implementing Jellyfish, but so far it has given us really good visibility into engineering team cost allocations as well as performance. We are very excited to expand the usage of Jellyfish to get the most out of it.
The team at Jellyfish has also been great to work with. They are knowledgeable and very responsive to requests and questions. It has been a pleasure to work with them.
The team at Jellyfish has also been great to work with. They are knowledgeable and very responsive to requests and questions. It has been a pleasure to work with them.
What do you dislike about the product?
To get the most out of Jellyfish implementation, we needed to do a good amount of Jira project clean-up. While this took some effort, our Jira instance has improved hygiene because of it.
What problems is the product solving and how is that benefiting you?
As we implement Jellyfish, it gives Engineering management improved visibility into metrics and also reduces manual work that traditionally was done in Excel sheets.
Useful Metrics Tool That Accommodates a Complex Team Structure
What do you like best about the product?
The "Hierarchy" feature in Jellyfish allowed us to configure our Teams and all other levels of the organization in a way that worked best for us, utilizing some unique JIRA setup and methods. Because we were able to do this initial breakout, we can present metrics to management in all the various ways they require despite some nuances we had to work around.
We were also able to streamline several spreadsheets into one, which feeds into Jellyfish for our organization, and saves us time on manual data entry and manipulation.
While setting up Jellyfish or fielding questions, we can always easily click through to the raw data in JIRA or GitHub to take a closer look, which is essential for troubleshooting.
We were also able to streamline several spreadsheets into one, which feeds into Jellyfish for our organization, and saves us time on manual data entry and manipulation.
While setting up Jellyfish or fielding questions, we can always easily click through to the raw data in JIRA or GitHub to take a closer look, which is essential for troubleshooting.
What do you dislike about the product?
A custom report/charts feature would be nice; or, having a little more flexibility to customize some of the existing charts would help. Jellyfish also has some explicit ways of considering work complete based on JIRA that we were able to mostly adapt to, but things may not be that flexible for other companies.
What problems is the product solving and how is that benefiting you?
It is saving several hours of work for a handful of managers on our team each month, which in turn saves me time.
It also exposes some key metrics to management so we can identify where and how to improve the Scrum Teams, all in one place.
It also exposes some key metrics to management so we can identify where and how to improve the Scrum Teams, all in one place.
Data that you cant get from anywhere else
What do you like best about the product?
The easiness of use. JF integrates with the enitre workflow with great inputs and visualization.
You get data and information about your teams that you just cant get from a different tool.
The customer support and our point of contact (Lane Cronin) is just amazing with an answer to every question that we have
either in a zoom conversation or slack message.
You get data and information about your teams that you just cant get from a different tool.
The customer support and our point of contact (Lane Cronin) is just amazing with an answer to every question that we have
either in a zoom conversation or slack message.
What do you dislike about the product?
Requires adjustments that only JF can do, not real time integration with Jira.
What problems is the product solving and how is that benefiting you?
It lets me understand where the teams invest their time, provides KPIs and measurements and is just a great tool to overview the engineering process and allows better planning.
White glove treatment for a robust product!
What do you like best about the product?
The software provides robust data and I have received "white glove" attention during not only the introduction and overview but also ongoing weekly support sessions from Jevin.
What do you dislike about the product?
I haven't identified anything that I dislike.
What problems is the product solving and how is that benefiting you?
Currently, we haven't identified any problems that need to be resolved.
Amazing tool to help demystify your engineering operations
What do you like best about the product?
How well it integrates into our entire workflow. It's amazing how much information we can glean from Jellyfish, everything from high-level metrics, to cost cap.
What do you dislike about the product?
Some of the DevOps metrics are still a bit unrefined. UX and nav can be tricky and wish we could get some of the views from the top level down to the team view.
What problems is the product solving and how is that benefiting you?
It reports on everything from where our engineering resources are being spent, cost capitalization, engineering efficiency and effectiveness and overall operational health.
Highly Recommend Jellyfish to get Key Engineering Insights
What do you like best about the product?
Jellyfish provides a lot of data that we don't/can't get from Jira. It offers a lot of great visuals, with drill downs to get to very specific details. It provides every level of data we need, from highly-aggregated info about our whole engineering department, to info on a specific team's performance, to info on specific sprints/tickets. Our point of contact (Lane) is AWESOME - she's super knowledgable and helps us with everything we need.
What do you dislike about the product?
Jellyfish is very configurable, but a lot of it must be done by Jellyfish. It's not a big problem because Jellyfish is very responsive, but it would be nice so we don't have to bother our point of contact. The user management is a bit cumbersome and slow.
What problems is the product solving and how is that benefiting you?
We get detailed performance metrics on our development teams so we can coach them to improve. It ties together data from several systems to give us one holistic picture. We get a consistent set of metrics across all teams, regardless of tech stack. It gives us valuable aggregations that are not possible in Jira (rollups based on custom fields, investment allocations, etc). All of the data/metrics have drill-down options so we can get to the tickets involved and cleanup/organize as necessary.
Engineering Program Management
What do you like best about the product?
Provides visualizations sliced and diced in many different ways. Provides evidence for Software Capitalization.
What do you dislike about the product?
There are no downsides to using Jellyfish - but it does require that engineering maintain good jira hygiene.
What problems is the product solving and how is that benefiting you?
Provides the ability to see what teams are working on and the progress that features are making. Visualizations are the key!
Getting the information and evidence Software Capitalization is huge for the engineering managers.
Getting the information and evidence Software Capitalization is huge for the engineering managers.
Valuable data mining
What do you like best about the product?
Data is collected and analyzed from existing development activities without the need for special data reporting. It figures out what's happening on its own. The intelligent prediction of when a project will finish is incrediblly accurate.
What do you dislike about the product?
The UX could be improved a little bit. But it's a fairly new product and I understand that they are focusing on the more important part of the data analysis, which is the actual secret sauce. I assume that the UX will improve steadily over time.
What problems is the product solving and how is that benefiting you?
It shows us distribution of work: Features, tech debt, maintenance, etc. And it also reports on the real dollar cost of all work being done. So we can see how much money is being spent on each type of work. This gives tremendous insight into how the expensive R&D resources are being used. It also allows easy automation of reporting on capitalizable expenses.
Jellyfish helps you keep on top of your team metrics with ease
What do you like best about the product?
I love how easy it is to see cycle time, allocation, and many other engineering metrics at a glance. Jellyfish integrates with Jira to collect and display all of the metrics and graphs you care about in one dashboard, and it's very easy to trace individual cards and increments of interest and drill down for more clarity.
What do you dislike about the product?
Changes made in Jira aren't reflected in Jellyfish quickly. I would love to see changes refelected in Jira with less delay.
What problems is the product solving and how is that benefiting you?
I've been able to track cycle time more closely and get ahead of problems that may have taken longer to identify without Jellyfish.
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