Jellyfish
JellyfishReviews from AWS customer
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Great for Centralized Metrics, but Needs Custom Views and PTO Integration
What do you like best about the product?
Having all the key metrics for our business available in a single location is extremely helpful. The ability to customize how we view various activities makes it much easier to spot blind spots and refine our processes, allowing us to operate as efficiently as possible.
What do you dislike about the product?
I wish there was an option to create custom views, especially a 'team level' home page that would help provide greater visibility for my engineers. Another feature I would really appreciate is the ability to factor in PTO when looking at our metrics. When someone is out for an extended period, or if several team members are away in the same week, it can significantly affect our numbers.
What problems is the product solving and how is that benefiting you?
This tool provides valuable visibility into our SDLC, helping us stay accountable while also highlighting blind spots and bottlenecks in our processes.
Great for Tracking Projects and Team Dynamics
What do you like best about the product?
It gives a good overview of what's going on in the organization: Which projects are ongoing, how much of the backlog is being worked on, what are the key focus areas, what people are working on. How does the team members interact with each other, what are the trends.
What do you dislike about the product?
Sometimes it's hard to understand / hard to find the documentation about how a specific metric is calculated.
What problems is the product solving and how is that benefiting you?
Monitoring what is being worked on, trends of team metrics, activity and interactions of developers is transparent.
Comprehensive Engineering Insights with Jellyfish Integration
What do you like best about the product?
Jellyfish gathers events from development tools like Jira and Git, then combines this information with business data such as finance, HR, and calendar details. This integration provides a comprehensive overview of the engineering team's activities.
What do you dislike about the product?
The platform provides thorough monitoring of the team, allowing me to see exactly where efforts and resources are being allocated.
What problems is the product solving and how is that benefiting you?
Difficulty measuring productivity and efficiency without reliable metrics
Great for Tracking Team Performance and Productivity Trends
What do you like best about the product?
As a manager, it gives me a lot of insights into the velocity of my team, the spot performance checks, and it's very helpful when it comes time for performance reviews to give me longer term trends on improving productivity or quality.
What do you dislike about the product?
For my specific team, we don't really track defects in a way that is reflected in jellyfish. We don't actually use that feature of jellyfish. Benchmarking is also not something I'm particularly interested in.
What problems is the product solving and how is that benefiting you?
For me, Jellyfish helps answer the question, is the team high performing as a whole and are individual team members carrying their weight and if not, what possible clues do I have as to why. Also, I'm looking at trends and if there's a gap in performance that corresponds to a project shift or reorg within the company, that might help explain an otherwise potentially alarming performance drop.
Accurate Insights Into Engineering Work and Industry Best Practices
What do you like best about the product?
Tells me very accurately what types of work that the engineers in my org are working on. It's helpful for reporting to senior leadership, and for making decisions and prioritizing work. It's also very helpful to know where teams all the way down to the individual are in respect to industry best practices such as coding standards and AI adoption.
What do you dislike about the product?
I cannot think of any downsides, TBH. It's different from other tools in that is just reports on the facts of my organization, and does not push out changes, it's reporting provides a helpful third party look on how we are doing.
What problems is the product solving and how is that benefiting you?
Getting all of the teams working towards a common goal. You can see if anyone is working on things that are not in alignment with other goals.
Excellent Metrics, Easy Integration, and Strong Support
What do you like best about the product?
- The detailings of the metrics are really appreciable
- Very useful for analysis
- Easily understandable and usable as well
- Very user implementable and also integrates with JIRA,Github for better results
- It clearly detects the unplanned works and make us focus on closing them.
- Strong customer support as well
- Very useful for analysis
- Easily understandable and usable as well
- Very user implementable and also integrates with JIRA,Github for better results
- It clearly detects the unplanned works and make us focus on closing them.
- Strong customer support as well
What do you dislike about the product?
- Configuring it or working on it itself will take alot of time. Recommended to have a separate team for itself.
- Work done outside tickets or track is actually lost and not considered
- The actual initial setup is kind of hard and complex
- Work done outside tickets or track is actually lost and not considered
- The actual initial setup is kind of hard and complex
What problems is the product solving and how is that benefiting you?
- Easily tracking all the work from the Integrated tickets and services
- Work and efforts are considered and judged
- Complex analysis techniques with clear visuals of the metrics
- Work and efforts are considered and judged
- Complex analysis techniques with clear visuals of the metrics
Powerful Engineering Insights with Some Setup Complexity
What do you like best about the product?
Jellyfish gives unmatched visibility into how our engineering team’s time is spent across product development, tech debt, and unplanned work. It helps connect engineering effort directly to business priorities — something that was always difficult to quantify before. I especially like the Investment Allocation and Delivery Insights dashboards, which make it easy to communicate engineering impact to leadership in a clear, data-driven way.
What do you dislike about the product?
While Jellyfish provides powerful insights, the initial setup and data model configuration can be a bit complex — especially when integrating multiple Jira projects or custom workflows. Some of the reports take longer to load when dealing with large repositories, and custom dashboard flexibility could be improved. However, once everything is configured properly, the value it delivers easily outweighs the setup effort.
What problems is the product solving and how is that benefiting you?
Before using Jellyfish, it was difficult to clearly understand where our engineering time was being spent and how it aligned with company priorities. Jellyfish solves that by bringing data visibility into engineering work — showing the balance between product innovation, tech debt, and operational tasks.
It helps our leadership team make data-driven decisions about resource allocation, sprint planning, and long-term roadmap investment. The platform also bridges the gap between engineering and business stakeholders by translating complex development activity into clear, measurable outcomes. Overall, it’s helping us improve delivery predictability, optimize workloads, and demonstrate engineering impact to executives.
It helps our leadership team make data-driven decisions about resource allocation, sprint planning, and long-term roadmap investment. The platform also bridges the gap between engineering and business stakeholders by translating complex development activity into clear, measurable outcomes. Overall, it’s helping us improve delivery predictability, optimize workloads, and demonstrate engineering impact to executives.
Versatile Analytics Platform with Responsive Support, but DevOps Onboarding Needs Improvement
What do you like best about the product?
The platform is extremely versatile for multi layer analytics and anywhere there are gaps in our requirements JF are always willing to come to the table to make a solution.
What do you dislike about the product?
How to onboard for DevOps could be clearer
What problems is the product solving and how is that benefiting you?
JF show's at a high level we're our engineering effort is being allocated to allow for leadership teams to make strategic data driven decisions
Great Integrations and Insights, but Data Validation Needs Improvement
What do you like best about the product?
It's ability to seamlessly integrate data from different services like Github and JIRA and to visualize insights in actionable ways.
What do you dislike about the product?
The difficulty to validate data coming out of Jellyfish and being able to build trust in the metrics.
What problems is the product solving and how is that benefiting you?
It's able to track allocations of work across investment categories in our engineering organization seamlessly. This allows leadership and management to plan accordingly and course correct as needed. Jellyfish also shows developer productivity metrics across the org.
Comprehensive Dashboard, Enhances Productivity Effortlessly
What do you like best about the product?
I greatly appreciate Jellyfish's ability to provide a comprehensive dashboard that simplifies the monitoring of team and individual productivity, including metrics, cycle times, and deployment frequencies. This tool has significantly streamlined performance reviews and sprint evaluations. I find the DevOps metrics particularly valuable for assessing deployment success and identifying any team challenges. Its straightforward setup and integration with existing tools have been effortless, allowing us to leverage its full potential from day one. Furthermore, Jellyfish stands out by enhancing productivity tracking more effectively than any other tool we've used, proving indispensable in managing our projects efficiently.
What do you dislike about the product?
I feel the user interface (UI) and user experience (UX) could be improved to enhance usability. I also wish there was seamless integration with AI capabilities, such as a chatbot or a feature to summarize individual performance. Currently, checking specific metrics like individual performance over the last six months involves a manual process of filtering data. Incorporating AI features would automate these tasks, making Jellyfish more powerful and easier to use.
What problems is the product solving and how is that benefiting you?
I use Jellyfish to track productivity and deployment metrics, simplifying performance reviews and team health assessments. It serves as a single point of contact for productivity insights, enhancing both individual and team evaluation processes. I also use it track my sprints progress and health.
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