WSO2 API Manager is a cumulative security-based software, and I had a good experience with it.

We could easily deploy APIs on WSO2 API Manager, and CORS configuration was easy to manage. The solution's analytics capabilities were good. It had a robust mechanism and was easy to use. It was also easier to change anything from the back end.

In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. The entire API publication or API creation was done using a particular pipeline we had developed. It was automated in our organization, but it would be really great to have a pipeline rather than doing manual entries.

I'm aware that WSO2 has some Groovy scripts that can be run to create the APIs. However, we can improve it and make it more user-friendly or easy to use.

I have been using WSO2 API Manager for three years.

There were certain glitches in the solution. Although the solution did not provide 100% stability, it was around 85% to 90% stable.

I haven't worked much on the solution's scalability, but it was good to manage. We hired 10,000 to 12,000 APIs and managed them in real time. We were not dissatisfied with that aspect.

We had great technical support from WSO2, and it was really satisfactory.

I have used WSO2 Store and WSO2 API Manager at the architecture level. I worked on two versions, namely WSO2 API Manager 2.6.0 and 5.7.0. I have also worked with WSO2 Identity Server versions 5.7 and 5.11.

There are certain things that Apigee handles better than WSO2 API Manager. The user interface of WSO2 API Manager is much easier than that of Apigee. The scope of flexibility was much greater in Apigee. In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. On the other hand, we had the scope of customization in Apigee.

The solution's initial setup is easy when you go through the user manual. Although we faced some challenges and made numerous rollbacks, the installation process was normal overall. It took around four and a half hours to deploy the solution. One to two people with good insights are enough to deploy the tool.

We had a good technical support team that helped us whenever we were stuck. We had real-time support for migration and real-time fraud issues. We used to get the support even late at night. The best return on investment we got was the human support rather than the technical support.

I don't have much information on the pricing because it was handled by our finance team. As far as I'm aware, the costs are not minimal but satisfactory.

The WSO2 team from Sri Lanka helped us with everything. We used to reach out to them via the WSO2 dashboard for maintenance. We used to raise tickets and have maintenance expertise and guidance on this dashboard.

Overall, I rate the solution an eight out of ten.

I use the solution in my company from our customers to expose APIs built for being exposed. The tool is also helpful for managing security in the area of APIs and making sure that only those people can access the process of developing and managing APIs. Managing the versions of the APIs and their functionality and all the documentation around the APIs is also possible with the tool. In a nutshell, WSO2 API Manager deals with API orchestration and to try using APIs together. For example, suppose you make claims in management and insurance. In such cases, you touch a few when you do the claiming process, and it is where the APIs are a basic part of the process and are involved in the orchestration process to call for different APIs. It all basically gets managed by WSO2 API Manager.

With regards to WSO2 API Manager, I think it may be a bit difficult to speak about the features because security has its own standards, and those standards have to be met by the product. The security standards include encryption and supporting things like acceleration of tokens, single sign-on, the generic tech tokens used to authenticate the API Manager, and integration with other tools. The important thing is that it should support users from a security point of view.

I haven't seen any issue on my side. I like the tool. I can't think of something on top of my head that needs to be improved right now.

The product is built on open standard APIs and offers different levels of support to users. Sometimes, the tool has to be forcefully integrated with other products. The pricing models offered by WSO2 API Manager could be more flexible and should offer different options so that more people can access them.

I have experience with WSO2 API Manager.

It is a very stable solution. We have experienced no issues. The tool is quite stable and robust, making it a well-built product. The tool's architecture is a natural fit for others because it is built to fit in anywhere, and that is helpful.

It is a scalable solution because it can be scaled horizontally and vertically. You can run many instances and there is a flexibility offered. With volumes coming in that are quite large, you just basically add more nodes, and then you do have the load balancing between them after which it will basically take care of everything.

In our company, we only have two customers who are using the solution.

The solution's technical support is fast. You need to buy a subscription to get support. There is obviously free support, but it is limited. If you need very quick and effective support, you obviously need to buy a subscription for that because the product is an open-source tool. If you need support and extensions and things like that, you obviously need to work with WSO2.

The product's initial setup phase is straightforward. When I used it, there were two options for installing it, and both were quite straightforward. The tool itself is quite simple. There are two options that we have to install the tool, one of which is a managed service. Basically, you just go to the cloud and configure it because you have to configure it to your requirements. You can either go on AWS or an on-premises version, but even then, it is a simple process to handle since it is an open-source company. You are able to download the product and follow the instructions, which are well-documented and quite easy to follow.

The tool's ROI is quite high because if you compare it with other products in the market, you would pay quite a high licensing fee. If you get a WSO2 two product, you don't pay a high licensing fee. As the product is robust, it is quite an effective tool from an ROI point of view. To get a product that gives me good value, my ROI would be quite high because I am not investing a lot.

I suggest others to just use the tool. It is a good product. I think you just need to have some skills to use it. If you want to use the product, try to understand programming languages.

I have not used AI in the tool.

I rate the tool an eight out of ten.

It is for Reselling and Integration in our solutions to be sold to customers

This has improved us a software company, where we have integrated the solution to many of our customers,

We use the vanilla version of the WSO2 API Manager and integrate additional features ourselves. The basic features of the API Manager, such as blacklisting and whitelisting, are very helpful. We also created dashboards.

We paid extra for some new features of the WSO2 API Manager and integrated them into our system. We created our dashboards and did not opt for additional features like Identity Manager and other components.

The commercial aspect could be improved. Pricing varies with partners, so selecting the appropriate pricing can be challenging at times

I have been working with the product for four to five years.

The Solution is very much stable, and has a very good support mechanism in place too

The product is very scalable. Our customers have up to 20,000 TPS users, and the solution handles it. It also provides regular updates to ensure scalability.

I haven't contacted the technical support directly. My technical team contacts them and finds them responsive. We have not got any concerns or negative feedbacks thus far.

We chose the tool due to the company's decision.

The solution helps us to save time.

My previous company paid about 1.2 million dollars, and my current company pays about 300k. Both companies are at the enterprise level.

There are some built-in security features, but we also have our security measures integrated with the product.

The tool conducts regular research and comes up with constant improvements. I recommend it to others.

I rate the overall product an eight out of ten.

It's an API gateway. So, it just sits between the API layer and the orchestration layer. Basically, we use it to orchestrate service calls.

It has a lot of flexibility. The flexibility is definitely a highlight.

We have flexible mapping capabilities, allowing us to provide common mappings or create custom ones as needed.

It also has an excellent dashboard for real-time monitoring of tests and a pluggable development studio where we can code custom logic directly into the execution flow. This goes beyond standard mapping, enabling us to write our own custom logic directly.

Based on our recent large scaling project, the latency needs to be improved.

I have been using it for one year.

It seems good based on the client's claims and what we've seen in our benchmarking.

I would rate the stability a nine out of ten.

I would rate the scalability an eight out of ten. But the latency can be improved with better scalability, so that would be ideal.

From the client's perspective, around 20 to 30 interfaces are involved in their batch processing. From the administrative side, around 40 to 50 users use it.

We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we haven't needed to formally contact support.

So we don't have to conduct support. We had good interactions.

We used some lightweight solutions that we replaced with WSO2 API Manager.

We were looking for a solution that could handle a complex gateway with multiple components, balancing, routing, and business process automation.

Our previous solution offered basic load balancing and monitoring, but for our business needs, we needed more. WSO2 API Manager offered the features we checked and felt it was a step up to an enterprise-level product with better technical support.

The complexity of the setup is kind of medium; it's not super easy, but not super difficult either. You can manage it if you learn the roadmap properly.

We've been using it on-premises. Right now, we're planning to move it to the cloud.

Deployment depends on various factors, but typically, it can be done relatively quickly.

It's costly.

It's a stable product with good features that are well-bundled. The documentation is helpful, and there are many community resources available if you need custom integrations.

Most importantly, it has many plugins for integrating with various databases, which are standard integrations in the market today. You don't need to code them yourself; you can just use the plugins for integration and easy access.

Overall, I would rate the solution a nine out of ten.

I use the solution in the telecom sector.

The most valuable feature of the solution stems from the fact that it is a free tool. Functionality-wise, I like WSO2 API Manager - Publisher API and WSO2 Enterprise Service Bus.

In the future releases of the product, I hope WSO2 API Manager remains available as an open-source product. In the Gulf region, there is a great need for open-source technologies.

WSO2 API Manager should be always available to users as an open-source product that is license-free. In that case, it will be very much appreciated and used in the Gulf region and Saudi Arabia.

I have been using WSO2 API Manager for two years.

Stability-wise, I rate the solution a seven to eight out of ten.

Scalability-wise, I rate the solution a six out of ten.

Around 15 developers and the end users or consumer users are about 1,000 for the tool.

There are no plans to increase the use of the solution.

I rate the product's initial setup phase a five on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup phase. Initially, any developers, integration experts, or guides have complete knowledge of how to install the tool. For fresh graduates and engineers, the setup process can be very difficult.

The solution is deployed on an on-premises model.

The solution can be deployed in an hour.

There are no subscriptions or licenses required to operate the product, like in the case of Apigee and IBM API Connect. It is an open-source product.

I recommend the product to small companies, and whichever other companies need to deploy WSO2 API Manage should go ahead and use it since it offers the full set of functionalities offered by similar tools like Apigee vs IBM API Connect.

I rate the overall tool an eight out of ten.