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User-Friendly Platform with Excellent Customer Support and Room for Improvement
What do you like best about the product?
I appreciate the practical, professional, and friendly support I receive from this company. They prioritize human interactions over bot or AI communication, which can be frustrating when seeking help from support.
Muvi may be the ideal platform for you if you lack technical expertise. Setting up the platform, uploading videos, and launching an online video streaming store is incredibly easy.
Muvi may be the ideal platform for you if you lack technical expertise. Setting up the platform, uploading videos, and launching an online video streaming store is incredibly easy.
What do you dislike about the product?
Enabling direct payment methods such as Google Pay, Amazon Pay, PhonePe, and other Indian payment systems.
Suggesting more templates for website design to allow users greater flexibility in customizing their streaming website with Muvi.
Suggesting more templates for website design to allow users greater flexibility in customizing their streaming website with Muvi.
What problems is the product solving and how is that benefiting you?
Muvi provides an all-in-one solution for launching an online video streaming store. It solved my problems when establishing a platform, including design, payment gateway integration, and support. Muvi's ability to customize, willingness to work with clients, and dedication to customer satisfaction sets it apart from other OTT platforms and benefits its users greatly.
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Innovative and easy-to-use OTT platform
What do you like best about the product?
Muvi has provided us with excellent follow-up service, and we appreciate their willingness to negotiate and work with us to add new features and fix any bugs. Although it may take some time to resolve cases, their dedication to improving their product and ensuring customer satisfaction is evident. Overall, Muvi is a innovative and easy-to-use OTT platform that we continually partnering with.
What do you dislike about the product?
It may take some time to resolve cases, with bugs from time to time. But they are willing to keep working on resolving the problems.
What problems is the product solving and how is that benefiting you?
OTT platform solution
Muvi Is For You!
What do you like best about the product?
The team at Muvi are amazing, responsive, and they go the extra 10 miles or more to get things done, help you out and the site is easy to navigate around. There pricing is amazing and well worth every penny.
What do you dislike about the product?
I don't have any downsides of working with Muvi. They have been easy to work with.
What problems is the product solving and how is that benefiting you?
They are so helpful with technology and how to work inside their site. The benefits are they respond quickly and you don't have to be a web professor or professional to work in the site!
Great Product & Fantastic Support!
What do you like best about the product?
Muvi is a phenomenal VOD platform. More importantly, the support team really leaned in on short notice to help me to resolve some technical issues and get my new site live.
What do you dislike about the product?
The visual designer is a bit of a challenge. Most of it is very intuitive but there are things like the text editor that takes a lot of patience.
What problems is the product solving and how is that benefiting you?
Muvi help me with having an OTT platform.
Great experience
What do you like best about the product?
We are using Muvi platform for over 4 years for our streaming platform and we are very satisfied with the overall experience. Feature-rich platform with a lot of options to customize. Support is always available and quickly resolves if there are any issues. We use multiple languages and payment gateways.
What do you dislike about the product?
We are satisfied with the overall experience and do not have any dislikes for now. We are using this platform for over 4 years.
What problems is the product solving and how is that benefiting you?
Any issues that we have with our streaming service.
We were setting up a new movie streaming channel as rookies, and we made the right choice with Muvi!
What do you like best about the product?
We looked at several companies to host our new channel, and Muvi was the only one to offer almost exactly what we wanted. We soon found out that their customer service is second to none, and the few tweaks we asked for were implemented very quickly. We know that if we have any issues in the future we can ask for support with confidence.
What do you dislike about the product?
We honestly cannot find anything to dislike about the product or their service, it is awesome!
What problems is the product solving and how is that benefiting you?
We had a couple of issues with monetization due to our ignorance, and Muvi's support people guided us through setting up the payment gateways so that we were up and running without delay. They also built our RoKu app for us, and we have received many favourable comments.
Great affordable solution
What do you like best about the product?
Muvi team are really attentive and assist with customization.
What do you dislike about the product?
There is not much about the product I dislike
What problems is the product solving and how is that benefiting you?
They assisted us in integration with local telecom billing.
Muvi - The best OTT platform available in the market!
What do you like best about the product?
It is the only OTT platform available in the market that allows you to launch your own-branded content. It is extremely easy to use and offers a plethora of features. The best part of Muvi is its DRM security and watermarking facility on the videos you upload on your website.
What do you dislike about the product?
After the use of this platform for two months, I found nothing which can be disliked. The only suggestion I would like to share is the integration of more ad agencies to their platform.
What problems is the product solving and how is that benefiting you?
Being a content curator, Muvi helped me in creating and launching my own video platform with ease.
İzmir Short Film Festival - Muvi
What do you like best about the product?
We are a short film festival and since the beginning of Covid-19 we have been using Muvi to create our online platform. It is straightforward to use and customer service is really excellent.
What do you dislike about the product?
With Muvi, we don't have any dislikes about the system.
What problems is the product solving and how is that benefiting you?
Since the beginning of Covid-19 online festivals become a thing for the film festival industry and Muvi is helping us creating a space for the audience who doesn't want to attend physical screenings, and carries the festival experience to your home.
Muvi One was a great upgrade for Fort Smith International Film Festival
What do you like best about the product?
We were able to get the system setup and launched very quickly. It was very user friendly and affordable. Thier customer support walked us through the process and were very helpful.
What do you dislike about the product?
Nothing, it did what we needed, when we needed it.
What problems is the product solving and how is that benefiting you?
It allowed us to show our short films on demand, which increased our user experience.
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